Comfort Wine Tours
Comfort Wine Tours
4.5
Cultural ToursBus ServicesPrivate ToursWine Tours & Tastings
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
We started out as Guides for Hyatt Concierge 2011. Car service/ Shuttles /and Buses. All of wine country and pick up all over Marin and San Fransisco. This is more of a private adventure then a mix group tour. So bring your friends lets go have a Great Day. We love to decorate our bus for different theme and adventures. We also offer Chauffeur Wine tours in Many Different Vehicles to suit your needs, all First Class always 5 Star Luxury. Our relationships in Wine Country make a Difference. You are going to have a Great Day!
Santa Rosa, California

Suggest edits to improve what we show.
Improve this listing
Travelers talk about
(29 reviews)
(9 reviews)
(15 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles36 reviews
Excellent
30
Very good
3
Average
0
Poor
0
Terrible
3

vickib831
Rockledge, FL22 contributions
5.0 of 5 bubbles
Nov 2016 • Couples
We hired John as our driver for a full day of touring and tasting. His van was spotless and comfortable for our group of 8. He was very helpful and reliable. Would definitely recommend!!
Written November 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I really appreciate your return service what a great group. I wish I had more time for you at the end of the day, Thanks Again John
Written November 13, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlie
1 contribution
5.0 of 5 bubbles
Jun 2019 • Friends
Our driver, Kevin, was very proactive and helpful. He arrived early and went out of his was to provide a courteous service - each stop was on time. Kevin provided cold water and promptly opened and closed doors at each stop. He was very knowledgeable about the various wine tasting options and responded well to our needs. Thank you!
Written June 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks, Kevin is one of the best guides in wine country with many tours under his belt. We are glad to make your trip special. I heard you got to meet The wine grower at one of the most famous boutiques in dry creek valley. It is our pleasure to provide specialty tours and real guides second to none.
Written June 12, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rich T
Terrace, Canada20 contributions
5.0 of 5 bubbles
Jun 2017 • Couples
Comfort wine tours took our three couple on a day long tour of wineries in the Santa Rosa area. Our driver John (co-owner) had made most of the arrangements. We started with a tour of the Ferrari-Carano winery a larger producer (about 25 minutes from Santa Rosa). The winery tour went from the grapes to the bottle and included a beautiful garden created by the owners wife. It was all very interesting. Next was a visit to Kokomo Winery, a small boutique winery which had great wines. We had lunch at the Coppola winery which was gorgeous and ended at the Williamson tasting room in Healdsburg where we were treated to a wine food pairing demonstration. I Great day, great wines and great value.
Written June 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks I really appreciate you finding this site and where to review, a lot of customers are finding it hard to find me here. Can Not wait to take your group on More tasting adventures fun day . Thanks John
Written June 28, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Taylor S
1 contribution
1.0 of 5 bubbles
Apr 2022
First of all, our driver, Ivan was great. Give him his bonus. But I cannot recommend this company because they were incredibly inept and unprofessional at many points. I scheduled the tour very far in advance, for a large party that needed a large vehicle. My confirmation of the booking confirmed that I had booked a large vehicle. Despite this, the person who I communicated with before the tour, John, repeated at many points that I had been charged for a smaller vehicle and would have to pay the difference. I don't know how this kind of mix-up happens when booking with an automated system, but whatever. One little mix-up is not a big deal. What did suck is how much useless back and forth I had to go through to 1) get the issue with the wrong payment amount resolved, and 2) get an answer to the very simple question "what time can we expect the driver to arrive (on the scheduled day)?". Each time I messaged John to try and get these questions resolved, he seemed to respond to my emails while barely reading them, and I had to reiterate my (very basic) questions multiple times to get anywhere. Despite the fact that my questions were given at the bottom of an email-chain with all our previous correspondence, he seemed to forget (and would not scroll up to read) who I was and why I was messaging him to get answers to very simple questions that should not remotely be a problem for this kind of service.

Even this would not be so bad. People make mistakes and get distracted. I get it. Then we get to the tour itself. The van was pretty dingy and not great. But the driver (Ivan) was very nice and professional. Unfortunately, I was told after the fact that Ivan will get a bonus for the tour ONLY if I left a positive review for the company. This is a ridiculous and exploitative business practice, to guilt people into leaving good reviews by tying them to the driver's well being. So I will reiterate: the driver, Ivan, was very nice and professional and deserves his bonus. This bad review is for the owner/coordinator who both isn't good at running his business, and isn't shy about shifting the burden of his awful management onto the driver, even if they have done nothing wrong.
Written May 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

E4347BGbrad
Toronto, Canada1 contribution
1.0 of 5 bubbles
Oct 2023
My wife and I contacted comfort wine tours last minute for a full day private tour of Napa Valley. We were disappointed when a old vehicle showed up with a inexperienced tour guide that didn’t know the area, didn’t know the wineries we were going to, this was simply a warm body driving a vehicle, the owner, then proceeded to charge me additional fees for drive time between their location and where we were picked up. This was a Napa tour and we were picked up in Napa and for some reason we had to pay travel time between Santa Rosa and or pick up in Napa , it is my understanding that if a tour is conducted in a given area, why is the customer paying for travel time? I will never recommend this company and will never use them again I felt as if I’ve been scammed.
Written October 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christan M
1 contribution
1.0 of 5 bubbles
Aug 2022
I reached out to John, the owner, in May 2022 for a wine tour we wanted to schedule for August, 26th 2022. I paid the 4 hour deposit, he said they could plan the wineries or I could create a list of wineries we wanted to go to. I opted for the latter and gave him 3 wineries we wanted to visit. I then emailed him a week later to confirm the wineries that I chose would work for this tour, which he confirmed they will work.

The day of, I called him 5 minutes after the tour was scheduled to start because the van still hadn’t shown up. He said he didn’t have anything on his schedule. He apologized, but said that usually the customer will call and confirm the booking. In my experience of booking ANYTHING, it’s the company that is offering the service the confirms the booking. That was the first thing he blamed on me.

We got to the first winery, they didn’t have space for our size group because there needed to be a reservation. I spoke with the driver and he was shocked. I asked him if this was going to be our experience the entire day, and he said that he would set up some other wine tastings for us. John then called me and told me that I should have scheduled the wine tastings in advance. (The second thing he blamed on me). Mind you, on his website it mentions that they organize individual wine tours. Nowhere in his emails did he mention that I would need to be the one to make reservations ahead of time, otherwise I would have. I have been wine tasting twice before in Sonoma and I never had to organize the entire trip beforehand.

We weren’t able to get into the wineries we requested, but Keith, our driver and John’s son, took us to a few wineries that we enjoyed. Additionally, the van is old and dated, you can only listen to the radio. The other vans I have done wine tasting in had options to play your own music. After the tour, I sent John an email asking for a discount on the services because I believe, we didn’t receive the services we paid for. He sent me the RUDEST and most unprofessional email in return.

I WOULD NEVER RECOMMEND THIS COMPANY. John’s lack of customer service skills and his unprofessional email was appalling. I am also a small business owner and thrive on returning customers and referrals, clearly, that’s not part of his business. This company feels shady and gross.
Written August 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have no driver Named Kieth. Demanding 50 percent off is Extortion. You sent Itinerary its obvious you should have set up appointments and tastings Take Responsability you only live once.
Written September 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

carling u
San Francisco, CA9 contributions
5.0 of 5 bubbles
Jul 2015 • Friends
Me and 2 of my girlfriends did a girls weekend getaway in the Sonoma area. We were looking for a private wine tour that would be casual and flexible, and found exactly what we had hoped for! Our tour with John was a perfect balance of service while also letting us do our own thing. He picked out a great selection of wineries and had coupons for 2 for 1 tastings. He was very kind to take our photo at each winery, but otherwise gave us space to enjoy the time as we wished. We never felt hurried our rushed. He picked us up where we were staying in Santa Rosa and then we decided we wanted to end our day in Sebastapol he was very flexible and able to drop us off there. Would definitely book with him again.
Written July 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a Great Day with all three of you. I am so glad you picked the Sonoma Valley tour it is the most popular. I am looking forward to more tastings, maybe dry creek or Napa Valley next time Thanks John
Written July 8, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ashley z
San Francisco, CA4 contributions
5.0 of 5 bubbles
May 2022 • Couples
We had an all-around amazing experience with Comfort Tours. I can honestly say that the dedication and professionalism of the drivers (and John, the coordinator) made our wedding day the wonderful experience that it was. We used the 21-passenger, the 15-passenger, and the mini-van the day of our wedding. It was a tight schedule, but they really exceeded our expectations in every way. Every guest had positive things to say about the drivers.

I can't recommend them highly enough!
Written May 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brrb
Albany, CA14 contributions
5.0 of 5 bubbles
May 2019 • Friends
Called on a Fri. before a 3 day weekend expecting to be too late but John had one last town car available. The four of us set off on Sun. with our driver Kelly who showed up promptly offering cold water for everyone. Turned out it was her very first time driving for the company and she did great! A couple little hiccups as she familiarized herself with the brand new town car, took a minute or so to figure out how to unlock the doors, LOL. But as I said she was great, we felt safe and comfortable, even with it pouring rain most of the day.
Highly recommend them for your next trip to wine country.
Written May 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your review California Comfort Transportation Has been voted # 1 in Sonoma County Our wedding service, Airports and Event services, have really made a lot of people happy. We appreciate your review.
Written June 19, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jellg
2 contributions
5.0 of 5 bubbles
Mar 2019 • Friends
Booked a day wine tasting for 19 friends with Comfort. The bus was amazing, roomy and spotless. They even decorated the bus for my Birthday! The driver took us to 3 wineries we had preselected, one of them they set up for us with five star appetizer tasting. Overall a one of a kind experience, will definitely use them again!!
Written April 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks, Awesome Group! The bus is really getting popular. Always appreciate my return customers.
Written April 19, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 35

Comfort Wine Tours - All You Need to Know BEFORE You Go (2024)

All Santa Rosa HotelsSanta Rosa Hotel DealsLast Minute Hotels in Santa Rosa
All things to do in Santa Rosa
Day Trips in Santa Rosa
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars