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ONE Spa at Shutters on the Beach

Review Highlights
Beautiful Place

My Mother's Day at the spa was great. It's a tucked away quiet area that really let's you relax... read more

Reviewed August 2, 2018
Linda B
Los Angeles, California
Pleasant massage experience

It is a small spa but did the trick for a vacation massage. It was about $220 for an hour massage... read more

Reviewed March 30, 2016
New York City, New York
Read all 22 reviews
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Traveler Overview
  • Excellent51%
  • Very good13%
  • Average18%
  • Poor9%
  • Terrible9%
Aug 2, 2018
“Beautiful Place”
May 30, 2018
“Spa-Gel Mani and reg Pedi”
Breathe deep the ocean air, let go of worldly cares, and experience the wonder of ONE Spa at Shutters on the Beach. At ONE, you will find an extensive menu of custom treatments from Kerstin Florian, Luzern, Hydropeptide, and Omorovicza to relax...more
1 Pico Blvd, Santa Monica, CA 90405-1063
Santa Monica
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Reviews (22)
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Reviewed August 2, 2018

My Mother's Day at the spa was great. It's a tucked away quiet area that really let's you relax and enjoy. I had the water massage - which was good - but I would have a more traditional 90 minute massage the next time. Just...More

Date of experience: May 2018
1  Thank Linda B
Reviewed May 30, 2018 via mobile

Gigi was my technician. What a train wreck. Her work was terrible. She made it so complicated that she forgot what she had done. She blamed it on the Essie Polish. I am now going to have to get redone for my event tonight and...More

Date of experience: May 2018
Thank Coccindy
Reviewed May 6, 2018 via mobile

Had a conference in LA for women entrepreneurs, we arranged for 10 of us to have spa treatments together ! Brittany helped us organize the whole day. She greeted us and cared for us throughout! She was delightful and so organized and patient! I had...More

Date of experience: May 2018
Thank Dawn828591
Reviewed December 26, 2017 via mobile

Great food. Had wonderful filet strak with asparagus. My wife penne glutin free with lobster. Staff is very nice. Good selection of wines

Date of experience: December 2017
1  Thank andreasY6095UO
Reviewed August 18, 2017 via mobile

Had a brow wax and tint while staying at Shutters. Also had a gel manicure. Both the esthetician and nail tech were friendly, detail oriented and professional. Scheduling was easy, and I had to make changes a couple of times, and Lucy in reservations was...More

Date of experience: August 2017
Thank Mediaphyter
Laura M, General Manager at ONE Spa at Shutters on the Beach, responded to this reviewResponded August 23, 2017

Dear Mediaphyter, Thank you for sharing your comments regarding your time at ONE Spa. We pride ourselves on offering an array of top-of-the-line services with some of the best therapists in the area. We are pleased that our staff was able to provide you with...More

Reviewed March 30, 2016

It is a small spa but did the trick for a vacation massage. It was about $220 for an hour massage with tip. The massage was very deep tissue, but I was happy to be there to get the knots out. There is a small...More

Date of experience: March 2016
Thank Ellen28
Reviewed February 16, 2016 via mobile

I booked a signature treatment : Hammam Detoxifying Treatment, 90 min. This made me feel like a goddess! Massage then body scrub with Vichy shower , wrapped up in a foil with clay mask, scalp massage, Vichy shower again sealed with incredible lotion. Heavenly!! Will...More

Date of experience: February 2016
Thank toniw9669
Reviewed October 17, 2015 via mobile

The Spa is advertised well. After 15 minutes of waiting we were asked to come for treatment. The spa bed was cold and the treatment was rushed. 60 mins was now 40 after waiting. Hairdryer co air and the cheapest on the market. Shower broken...More

Date of experience: October 2015
1  Thank Jane H
ankverbeeck, Director of Sales at ONE Spa at Shutters on the Beach, responded to this reviewResponded October 22, 2015

Dear Jane H, We are sorry to hear you were disappointed in your experience. Treatments are scheduled to ensure every guest can thoroughly enjoy their spa treatment however it is critical that people arrive on time in order to not delay other guests. Our records...More

Reviewed April 24, 2015

ONE offers OPI, Essie, and Zoya lacquers. I had never heard of Zoya before but my manicurist, Gigi, highly recommended it because the polish is non-toxic. Gigi is the absolute sweetest and you can tell she really enjoys her job. Unlike a lot of manicurists,...More

Date of experience: April 2015
3  Thank Bronwen R
ankverbeeck, Director of Sales at ONE Spa at Shutters on the Beach, responded to this reviewResponded October 22, 2015

Dear Bronwen R., Many thanks for sharing your feedback with us. Gigi is indeed an amazing nail technician and we love working with the Zoya organic product line. Please let us know when you are able to return to One the Spa. Warm regards, An...More

Reviewed August 24, 2014

Tiny facility with no special qualities, and 3 days post-massage, I'm still up at 3am for ibuprofen. Male gave painful massage despite c/o discomfort. Nice man, but I should have just walked out. Never again!

Date of experience: August 2014
5  Thank Dc3787
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Santa Monica
Santa Monica is a coastal town that maintains a
balance as a tourist destination and as an area with a
thriving local culture. On the beach, bikers,
roller-bladers, runners and walkers move along the
famed bike path enjoying the beautiful Los Angeles
weather. The solar-powered Ferris wheel at the Santa
Monica pier spins high above the water, while park
revelers scream with delight riding the roller
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