Santa Barbara Zoo
Santa Barbara Zoo
4.5
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
About
This zoo with a view was once a posh estate owned by a coffee and tea merchant; now it's the lush domain of animals representing 160 species. The pink stucco mansion that once presided over manicured lawns and gardens is gone—replaced by open-air habitats built for the less refined but still exacting tastes of giraffes, gibbons, snow leopards, and gorillas. What hasn't changed is the surrounding scenery; the Pacific and Santa Ynez Mountains are just as spectacular as they were back when this was the setting for civilized galas instead of the wild antics of monkeys and meerkats.
Duration: 1-2 hours
Meets animal welfare guidelines
Suggest edits to improve what we show.
Improve this listingTours & experiences
Explore different ways to experience this place.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Santa Barbara Zoo and nearby attractions
Are you currently on your trip?
Help us find experiences available for you.
The area
Address
Reach out directly
Best nearby
Restaurants
380 within 3 miles
Attractions
226 within 6 miles
See what travelers are saying
- Jennifer D1 contributionThe best in the hospitality industry!If you get a chance, definitely visit the SB Zoo! We went in early June and took the train ride around the perimeter because my son is obsessed with trains! While at the gift shop, he saw the space where a toy train was with his name but there weren’t any left. He was so sad! That night I went on the website and ordered one to be shipped to our house. About a week later I received a message that it had been delivered but I never received it?? I emailed the zoo and also called and no response. Since my son’s bday is in a few days, I decided to give one more call today and I’m so glad I did! Tanner answered the phone and listened to the whole saga. He told me he would call me later with an update… and he did! Not only that, he and Dee- an awesome railroad engineer and tour guide- looked through all the inventory and found the LAST ONE with my sons name on it!! Amazing! They also sent him an engineer badge for all the delay and this will be the highlight of my sons bday!!! I’m thrilled! I had no idea I was lucky enough to speak with Tanner Linden, who is the guest services supervisor! Well, he and Dee certainly made sure our guest experience was fantastic! I so appreciate him listening and following through! The two of them are great examples of amazing people in the hospitality industry! Don’t miss this place and hopefully you get to meet these two!Visited June 2024Traveled with familyWritten June 28, 2024
- Jade ELondon, United Kingdom107 contributionsA good overall day outA big zoo to explore and fun for little ones. A decent range of animals and they all seemed happy. I enjoyed the flamingos and lions the most. Quite a few exhibits were open although sadly the train wasn’t and won’t be operating for 2 months apparently cause it’s undergoing maintenance. The food onsite isn’t great, not a lot of options. There is a picnic area though and I think you can bring food in, so I would go for that option. You’re not missing much by not using the restaurant! The giraffe feeding is a nice extra activity you can do, and the goat brushing is also fun.Visited September 2024Traveled as a coupleWritten September 22, 2024
- ItchyFeetCamarillo, California11,870 contributionsSanta Barbara Zoo LightsWe went to see the Christmas display of the Santa Barbara Zoo Lights. If you live within an hour or so from the Santa Barbara zoo, I would say it’s definitely worth it to bring the family. There were many families with young children. We spent about two hours wandering around and taking photos of the various lighted exhibits. The zoo re-opens at 4:30 PM for this exhibit and closes at 8:30 PM, however by 8 PM all of the food stands and other stores except for the store at exit were closed and locked up before 8 PM. All of the exhibits were well lit and pretty cool to see. There was one exhibit, the leopards, where they forgot to turn the lights on or something was wrong. We have been to the zoo during non holiday time and it’s a great little zoo that you can spend a couple hours at and now includes an area for Australian animals that you can walk among. If you visit the Santa Barbara area, it’s worth a couple hours to check out the zoo and especially during Christmas time.Visited December 2024Traveled as a coupleWritten December 12, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
1,397 reviews
Excellent
789
Very good
461
Average
114
Poor
25
Terrible
8
Chekeichan
12 contributions
Jun 2023 • Solo
This zoo defied expectations and made for a very enjoyable few hours to see it all. Parking costs money or could you park along some of the nearby streets. The exhibits are attractive and cleverly placed in a way that is hard to convey. Perhaps they blend in with the surrounds in a way that makes their appearance a surprise instead of walking up to a metal and concrete eye sore. The staff is also very friendly and clearly likes their work and engaging with visitors about the animals. Mobile Internet is very spotty so be sure to have screenshots of any e-tickets ahead of time.
Written June 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leah M
1 contribution
Apr 2022
The zoo is very fun to go to. It has been more of a pain to order food online, unlike before the pandemic, but you can bring your own food with you. The zoo is so much more beautiful than I remembered from pre-pandemic days, and I can't wait to bring my own food to have a picnic in the beautiful areas they have to sit down. If you want to do something like feed the giraffe's, you should look online to find out what time it will be open (1-2 pm) so that you can be there when it's open. I saw that train tickets were only available through purchase on the website, but many in the line purchased their tickets in the shop next to the train; but better safe than sorry to purchase them online. The zoo can seem "expensive" but this is just like many other companies that need a lot of money to keep their activities continuing. I think all of the money spent is worth it, but I suggest bringing your own food.
Lauren C gave this a bad review because she was upset that the zoo did not give her special treatment by breaking one of their rules, but she said that the zoo was fun to go to. This does show that the zoo really is enjoyable, even if they follow their rules and don't break them for a normal member.
Lauren C gave this a bad review because she was upset that the zoo did not give her special treatment by breaking one of their rules, but she said that the zoo was fun to go to. This does show that the zoo really is enjoyable, even if they follow their rules and don't break them for a normal member.
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jimnlaurie2022
Waipahu, HI11 contributions
Jun 2023 • Family
Actually, I would’ve rated this 4.5 mainly because it’s a bit pricey to me, and no senior discount. Then there is the added fee to take the short train ride around the zoo, which we did enjoy. That fee was okay, but again no senior discount.
Other than the above, you get to view such a variety of animals in different themed areas. And the exhibits and grounds seem well maintained, animals look healthy and calm. My favs were the Meerkats, young capybara, penguins and blue crowned pigeon (gorgeous).
There are areas for kids to play and benches here and there if you need to sit a bit. It is a large facility so allow yourself a few hours to take it all in.
Other than the above, you get to view such a variety of animals in different themed areas. And the exhibits and grounds seem well maintained, animals look healthy and calm. My favs were the Meerkats, young capybara, penguins and blue crowned pigeon (gorgeous).
There are areas for kids to play and benches here and there if you need to sit a bit. It is a large facility so allow yourself a few hours to take it all in.
Written July 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CaliforniaPlanner
Seattle, WA87 contributions
Nov 2024 • Family
This zoo is pathetic. I went here decades ago, liked it, and thought it might be fun for my adult son to see now. Unfortunately, it in no way resembled what I remembered. The vast majority of "animals" here are large plastic replicas, like you might see in Legoland (which I love, by the way); there are very few actual real animals, and certain zoo "staples," such as giraffes, are simply missing. The whole place has a run-down feel to it, and they seem to be trying to make it appealing to parents with young kids by creating a couple of playground-like areas, which are nice enough and probably keep toddlers occupied but bear no relation to what a zoo should actually offer. There were also two large Toyota car displays (because apparently Toyota is a sponsor of the zoo), including actual cars (see photo of one). The cars were cool, but why are cars in a zoo? The train "store" was either shut down or didn't exist anymore (see photo), and the zoo's train wasn't working (for who know how long—see photo). To make matters worse, the $25 admission fee per person (not including parking!) is simply unjustifiable. The only reason I'm giving this zoo two stars instead of one is because I do think if you want a play area for your toddler and if you're maybe a zoo member and so get a better deal on admission, it could be worth it. But for occasional visitors, especially adults, forget it. I don't think any kid age 5 or above would think much of this zoo either. Really disappointing, and a rip-off.
Written December 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gemini4858
Sierra Vista, Arizona38 contributions
Sep 2023 • Family
First time I have ever been to a Zoo that requires a membership and/or a reservation. Had they been busier, we would have been turned away. The cost for adults (no discounts) was too much for the size of the Zoo and for the viewing of the collection. We appreciated the many volunteers/staff at various locations to provide additional information.
Written September 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
#ALAW
Edinburgh, UK137 contributions
Aug 2022 • Family
Travelled some distance with young children to see the zoo. Arrived to try and pay on the day and told there were no free slots for 3 hours citing capacity issues. I had to end up in a debate with the kiosk attendant before the manager stepped in. We agreed to buy tickets and come back expecting thronging crowds leaving, not the case so made the admission situation look a farce.
The zoo itself is ok, it was great to see the giraffes, lions and gorillas quite up close. I know it’s a small zoo but it could be a lot better, signage and exhibit information is quite poor. You are just told to look at your phone, well the people running this zoo mustn’t use phones as if they did the would realize trying to walk around in glaring sunlight looking at a small screen with young children is not realistic or remotely easy to do.
There isn’t really anyone or anything selling food/refreshments. We tried 5 vending machines to get just basics as water, all out of order or empty. Poor.
The staff could do a lot more to interact with guests and as it’s a zoo having them talk about the conservation they do and the animals would be appreciated.
As I say it’s ok, but with just a bit of extra effort and attention to detail could be a lot lot better.
Hopefully the management will appreciate and act on the feedback for future guests.
The zoo itself is ok, it was great to see the giraffes, lions and gorillas quite up close. I know it’s a small zoo but it could be a lot better, signage and exhibit information is quite poor. You are just told to look at your phone, well the people running this zoo mustn’t use phones as if they did the would realize trying to walk around in glaring sunlight looking at a small screen with young children is not realistic or remotely easy to do.
There isn’t really anyone or anything selling food/refreshments. We tried 5 vending machines to get just basics as water, all out of order or empty. Poor.
The staff could do a lot more to interact with guests and as it’s a zoo having them talk about the conservation they do and the animals would be appreciated.
As I say it’s ok, but with just a bit of extra effort and attention to detail could be a lot lot better.
Hopefully the management will appreciate and act on the feedback for future guests.
Written August 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ALAW999,
Thank you very much for sending along this feedback. We're sorry to hear you had a less than stellar experience at the Zoo, but we're grateful to hear any comments that can help us keep improving.
Regarding your difficulties with getting tickets, we made the decision to keep a reservation system in place to help spread out the times our guests visit the Zoo. We have heard mostly positive reception to the system, since it helps to alleviate crowds in the Zoo, parking lot, food locations, and so on. We try to make the need for reservations as clear as possible on our website and advertising, so we would encourage guests to check sbzoo.org prior to their visit for details.
We appreciate your additional feedback on several areas around the Zoo, and in all cases our staff are actively working to improve the guest experience. Once again, we're sorry to hear that these areas didn't meet your expectations. We are continuing to work on them and hope you'll return at some point in the future to see our progress.
Thank you!
Santa Barbara Zoo
Written August 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce W
1 contribution
Oct 2022 • Couples
Be aware that Santa Barbara Zoo refuses to honor reciprocity with members of other AZA Zoos. They claim this is because of COVID (?!?). Yet they advertise that a benefit of membership to their zoo grants their members at least 50% discount to every other AZA zoo in California. What a joke!
Also, if you get there at 9: 30, be prepared for most of the exhibits to have no animals in them.
Also, on less busy days you can easily park outside of the parking lot and avoid the overcharge there.
Also, if you get there at 9: 30, be prepared for most of the exhibits to have no animals in them.
Also, on less busy days you can easily park outside of the parking lot and avoid the overcharge there.
Written October 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We're sorry to hear that you had trouble using your reciprocal membership at the Zoo and apologize for the inconvenience.
To clarify, we do currently honor 50% off admission for members at reciprocal AZA institutions when they present a valid membership card and photo ID. You can find the list of member institutions that are valid for the discount at sbzoo.org/membership. You can make your reservation with the discount by contacting our membership department at 805-679-8479 or membership@sbzoo.org.
If you are an SB Zoo member looking to visit another AZA accredited zoo or aquarium, you'll need to contact that institution for their policy on reciprocal member discounts.
While the reciprocal program was paused during COVID it is now back in effect. We apologize if there was a miscommunication that provided contrary information. We will be sure to review our materials and check in with staff to make sure it is clear that the program is currently available.
Thank you and we apologize again for the inconvenience.
Written October 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hbgirl
Huntington Beach, CA5 contributions
Oct 2022
Great way to spend an afternoon. This little zoo has a great variety of animals and birds. The staff is very knowledgeable about each of their animals they care for. We did the giraffe experience and you could tell the team members really enjoyed themselves introducing the giraffes and talking about them....and the giraffe was very approachable and knew its "people" were there and were going to give them treats. Feeding the giraffes is definitely the highlight, but the entire zoo is beautiful to walk around.
Written October 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sweets
Dallas, TX284 contributions
Aug 2020 • Family
I had never been to a zoo I would describe as sad before this one. I don’t know if it was more because of corona and the lack of people coming in causing less pay and less staff help to maintain the place or for the late time we were there or a combination of those things. Since they were only doing reservations, we had one available timeframe left , which was at 5pm. The hours are regularly till 5, but I guess they extended till 7 because of the reservations they had in place. So, to begin with, if there had been available slots, it would have been better to had gotten the earlier times when the animals would be awake. I think most of them had turned in for the day during our time because they were used to being closed by then. On top of that, it seemed like they were moving half the exhibits around, so a lot of empty enclosures because of that. And along comes corona, which shuts down all the indoors parts, so that’s about 75% of the zoo you don’t get to see with just those things. And half of the remaining parts that still had animals looked in a pretty sad state, like they didn’t have enough staff to fund to properly take care of the place. I noticed most of the areas where there was water either looked very dirty or needed refilling. The water hole with the one lonely giraffe looked half filled, another where the lions were I think, was like a waterfall kind of thing overflowed with moss. Seemed all the bird water areas were covered in poop, more than they should be, poor penguins looked like they were bathing in poop simply because their entire enclosure was covered in it and the water too, so there was no clean surface for them to slide around on. Overall, not the best zoo experience I ever had. Most likely they keep the hours just to get the income, but honestly would probably be better for them to not be open so late if there aren’t any animals to see...
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SonnyaD
Las Vegas, NV179 contributions
Jun 2020 • Couples
Tickets were available online. At the time they were only allowing 30 people in at a time. I didn't notice if they were holding to that. Everyone wore masks and it felt very safe. Beautiful zoo and well laid out. I would definitely go back!
Written June 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hi Teresa,
Please see our accessibility page for more info about service dogs.
Written September 24, 2021
We are a family of four (8year old and 10 year old). How much time do we need to see it all?
Written April 12, 2021
I am so sorry for the late response, somehow we missed your question! It takes approximately 1.5-2 hours to see the Zoo. Hopefully you have/had a great time!
Written June 21, 2021
El precio de la entrada para un día domingo? Mi hijo quiere conocer elefantes y jirafas encuentro ahi?
Written September 23, 2019
Showing results 1-10 of 15
Related Stories
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing