Trapped! Escape Room
Trapped! Escape Room
5
12:30 PM - 9:00 PM
Monday
5:00 PM - 9:30 PM
Tuesday
5:00 PM - 9:30 PM
Wednesday
5:00 PM - 9:30 PM
Thursday
5:00 PM - 9:30 PM
Friday
5:00 PM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
12:30 PM - 9:00 PM
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About
Trapped! Escape Room Los Angeles County. Near the 10, 210, and 57 freeways in San Dimas.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
36 reviews
Excellent
34
Very good
1
Average
0
Poor
0
Terrible
1

BigFamily23
1 contribution
Family
We did two rooms because we had fun with the first one. Their locations were 20 minutes from each other and we wound up doing more because of it. We didn’t see them on groupon and found them by accident because we’re only 2 miles away from the San Dimas location. We still got discounts and a punch card.

The staff was careful not to lead us by the hand and keep us figuring things out on our own unless we explicitly asked for a hint or help.
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

deejay813
Upland, CA1 contribution
It was our second visit to an escape room and we had a lot of fun solving The Grandma's Room. The room itself was filled with many surprises and the construction was very impressive. When needed clues would be provided which they did an excellent job giving just enough info to help you move along. We would recommend this to anyone looking for a fun challenge. Price was a good value for an hour of fun.
Written May 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ajsmith1623
1 contribution
Family
I've done all but one of Trapped's rooms in both Upland and San Dimas, I've loved every one. They go to the next level with the immersion experience with both the staff interaction, and the room decor. Puzzles range from very easy to very challenging, there's something for every skill level. Highly recommended.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Neil D
1 contribution
Couples
To be honest this one star is for the customer service of this location. I take full responsibility that I messed up on the booking time. I booked a 930pm instead of 11pm. Again, this is my fault.

The one star is for the customer service when I show up at 11 and they have 2 other rooms that they can have us do at 11:45 pm but they wanted a $65 reschedule fee which is nowhere to be found in their website at all. The two other rooms were not booked and most likely won't be booked as we left around 11:20pm after trying to ask them why we just can't do those.

Again it is entirely my fault that I booked the wrong time not but to be honest, I prepaid and would have loved to do any of the rooms. They could have done this for us to show in good faith and we would have encouraged so many more people to come here but after this, no thanks. There is no rescheduling fee of $65 that I could find on their website but that is what they were asking for. Even if we were going to take an empty slot at the very end of the day.

Please don't make the same mistake I did and make sure you look at your time since they will not accommodate you at all. Again, this was very dumb on my part for not carefully looking at the time but they need to work on their customer service skills or clearly state their rescheduling policies on their website.
Written February 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Neil, sorry to hear about your situation. Our policy is clearly stated on our website "No refund will be provided in case of booking cancellation or no-show." This is in our terms and conditions which you have to agree to in order to book. We offer a rescheduling fee as a convenience to our guests. We attempted to contact you via phone multiple times at your room start time but there was no response. Unfortunately, when a guest reserves an experience and does not show up we are unable to book that experience for anyone else. This is why we have to stand by our cancellation policy.
Written February 9, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

langelsown
1 contribution
This was our group's first time at the San Dimas location and our host, Jen, was absolutely fantastic. The room we did was more interactive that ones we have done in the past and she was a blast to engage with as we went through our room and its clues. Highly recommend this location and the room we did (I believe it was called X-13) with the army vests.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

toddnjules
1 contribution
First time doing an escape room. The business was clean, the staff professional, and the escape room we did was really fun and interactive (Grandma's surprise). We will eventually go back to do the other 2 rooms! Highly recommend.
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jamesthetech
Diamond Bar, CA1 contribution
Family
Had an amazing experience doing Operation X 13 with my mom for her birthday and some of our extended family. Definitely a more adult room, but still family friendly. Jordan was an amazing game master and really helped us feel like we were really completing our mission. I’ll definitely check out the rest of experiences Trapped! has to offer!
Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Norris T
Pasadena, CA9 contributions
Decided to tackle "Operation X-13" with a group of 2 (with 15+ escape room experience) on President's Day 2/17/2020. It's a challenging and fun room, with tons of bonus quests to tackle if you complete the main mission with time to spare. The challenges were well thought out and planned and weren't too obvious or linear, which was good. Aaron and Michael were fun game masters and definitely a blast to chat with, and did a great job at immersing themselves into characters for the rooms. Only warning is, I hope you don't have a pacemaker if you're doing this room, because that Lookout can be REAL loud. We loved the room and challenges so much that we signed up for same-day Grandmother's Surprise (discount for same-day bookings!). Another well-crafted room with interesting puzzles that remind me of 60 Out's "Grandma's Masterplan," but with a different / shorter story line. I love the fact that for both rooms, the Game Master will go through the clues with you at the end, which not all locations do. Also love the fact that all the rooms may be linked through the nefarious Cybortek Corporation. It's a testament to the passion that these designers and creators have for their rooms, to throw small easter eggs that link their universe together. Definitely will be going back when "Pandora's Box" opens up!
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

foxylf28
Los Angeles, CA36 contributions
Family
Michael was a great GM. Both Grandma’s Surprise and Operation X13 were fun but Michael made Grandma’s extra fun by sending us extra puzzles. I would come back just for his customer service!
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

wuwill3
Claremont, CA1 contribution
Friends
Staff were helpful and friendly! Our group had the Sector 13 room. The puzzles were very creative and fun to solve. We got out with just 4 seconds to spare!
Written September 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Trapped! Escape Room (San Dimas) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Trapped! Escape Room

Trapped! Escape Room is open:
  • Sun - Sun 12:30 PM - 9:00 PM
  • Mon - Thu 5:00 PM - 9:30 PM
  • Fri - Fri 5:00 PM - 11:00 PM
  • Sat - Sat 11:00 AM - 11:00 PM


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