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Kelly's Spa at the Mission Inn

Certificate of Excellence
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Address: 3649 Mission Inn Ave, Riverside, CA 92501-3364
Phone Number: 951-784-0300
Website

TripAdvisor Reviewer Highlights

Read all 40 reviews
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  • 29
    Excellent
  • 7
    Very good
  • 2
    Average
  • 1
    Poor
  • 1
    Terrible
Relaxing at Kelly's Spa

As always the best massage and facial. The staff is attentive to the customer's comfort, by making sure the customer has what she/he need. Thank you Lucia and Monica for... read more

4 of 5 starsReviewed 2 days ago
241pamelat
,
Moreno Valley, California

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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Moreno Valley, California
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

As always the best massage and facial. The staff is attentive to the customer's comfort, by making sure the customer has what she/he need. Thank you Lucia and Monica for tackling and conquering my knots. Thank you Patricia for always making by time at Kelly's a relaxing one.

Helpful?
Thank 241pamelat
Las Vegas, Nevada
Level Contributor
160 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best massage ever. I had Jojo and she was amazing. We booked the couples massage with separate baths prior to treatment. That was pretty neat. Plus you get a complimentary drink with the service. The steam room works well and there are all the spa amenities you'd expect. (Toothbrushes, hair dryers, etc.)

Helpful?
Thank HappyJana
Dundalk, Ireland
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I popped in hoping to arrange a manicure ahead of a wedding I was due to attend. Initially, the staff were a little dubious as I wanted to pay cash as I had no card but as I was willing to wait for the beautician to be free everything was ok. I was brought to a lovely waiting area with... More 

Helpful?
Thank Emma M
Level Contributor
4 reviews
4 attraction reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I will never get tired of spending the day a Kelly's Spa. Marissa is an amazing massage therapist. Always gives you exactly what you ask for. Patricia and Margee are great attendants and happy to help you. Always a relaxing day!

Helpful?
Thank KLynnJ
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

I want to start by saying that Nate, my massage therapist was excellent. He knew where and when to apply more pressure and I would request him again should I ever return. That said, I just didn't feel the facility was run that well. The attendants were very friendly but it took forever for anyone to come around and pick... More 

Helpful?
1 Thank melanieamullen
Corona, California
Level Contributor
177 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

Trendy and elegant spa with many types of services offered. Lockers are available for your valuables; sandals and robes are offered. Loved the Refresh drink and truffles while waiting for our Swedish massage, foot massage and eye brow waxing. All the employees were efficient, friendly and professional. It's was the perfect birthday gift from my daughters. 😍. Be sure to... More 

Helpful?
Thank KarenK518
Mission Inn H, Manager at Kelly's Spa at the Mission Inn, responded to this review

Dear KarenK518, Thank you for choosing Kelly's Spa for such a special occasion. We are happy you had the opportunity to enjoy our amenities and that our team provided a memorable experience for you and your daughters. It was our pleasure to have served you and your daughters as our guests, and we look forward to welcoming you back in... More 

Beaumont, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2016

I had the coastal stone massage and my spouse had the hot stone massage. The setting is lovely and serene. The staff was very personable and professional. We both took advantage of the eucalyptus steam room and whirlpool.

Helpful?
Thank Royals74
Riverside, California
Level Contributor
186 reviews
103 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 11, 2016 via mobile

A negative - There are two Relaxation rooms. Room one has a pass-through to the outside and was a thoroughfare the busy day we were recently at the spa. It is ironic to have so much hustle and bustle in a relaxation room! Room two is my choice from now on. Of course it was full too because the pool... More 

Helpful?
Thank twofromLA
Level Contributor
49 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

I've been visiting this spa for ten years now, and happily it's not gone downhill as the hotel has. You can always count on Kelley's to get you relaxed. They strive to keep the atmosphere tranquil, and it helps that there are two waiting areas. The spa support staff works so hard to make sure everyone is happy and has... More 

Helpful?
Thank Elizabeth W
1 review
3 of 5 stars Reviewed January 28, 2016

I was disappointed with my visit to Kelly's. I have visited many spas around the world too and this didn't seem to be any better than most of those I have visited. The receptionists were condescending and one "forgot" to give me a locker key which made navigating the disorganized, and overly exposed changing area uncomfortable. The Eucalyptus steam room... More 

Helpful?
Thank Cl M

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