Marin French Cheese Company

Marin French Cheese Company, Petaluma: Address, Phone Number, Marin French Cheese Company Reviews: 4.5/5

Marin French Cheese Company

Marin French Cheese Company
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
211 reviews
Excellent
118
Very good
73
Average
17
Poor
2
Terrible
1

catbite4
Budd Lake NJ39 contributions
Apr 2021 • Family
The Marin French creamery is set in beautiful surroundings. There are picnic tables around the pond and in the background. You see the rolling hills also. It is the perfect spot for a picnic. Inside they sell homemade Brie and Camembert cheeses Plus they have sandwiches and salads that you can purchase. The cheese was outstanding and the grilled vegetable sandwich that I had with Bree on top was outstanding. The prices are great and it is well worth visiting.
Written April 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MinooTravels
Hercules, CA201 contributions
Jan 2021
Stopped here to pick up some brie and lunch. Was very pleasantly surprised with their Reuben sandwich. Very tasty and was served with salad. Large portion and nicely boxed. Currently, the picnic table seating is off limits due to COVID but it's just a few miles to Pt. Reyes National Seashore's beaches, which was our destination. So, had a great, lovely day at the beach, along with their boxed lunch. The staff was super friendly and helpful.
Written January 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John O’Neil
Leopold, Australia5 contributions
Feb 2022 • Couples
Great shopping experience. We dropped in while returning from Sonoma to San Fran. The staff were EXTREMELY friendly, helpful and offered suggestions on the best way to serve the cheeses. This stop is well worth a visit.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeana P
Raleigh638 contributions
Sep 2021 • Couples
The bucolic setting on the outside is at odds with the austere tourist trap souvenir offerings on the inside. There weren’t a whole lot of customers on the day we were there but the staff was running around like Chicken Littles, huffing and puffing and in too much of a hurry going nowhere to stop and answer questions effectively. We did buy some cheese just so we could have a code to open the bathroom doors. We enjoyed sitting at a Picnic table to relax - the weather was perfect.
Written September 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jnlinca2go
Vacaville, CA6 contributions
Jan 2019 • Family
Visited on a birthday drive through the countryside. This is the oldest cheese making company in the country. Delicious cheese tasting, and we hit a great sale, so left with 6 small wheels of their fabulous Double Brie. A great spot in a beautiful part of Sonoma/Marin Counties.
Written February 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kvance28
17 contributions
Jun 2019 • Family
The cheese is wonderful and locally made. The location is beautiful. The staff is super helpful and welcoming. Will be back!!
Written June 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AndyandHelena123
Petaluma, CA13 contributions
Nov 2018 • Friends
Amazing experince! We cannot stress enough, how much fun & a zillion family memories we have had at Marin Cheese! We have enjoyed their fabulous cheeses & free pond picnic area over 60 years! We have tons of great memories with our families as kids....you can’t beat the country location, ability to purchase everything for your picnic, cheese, wine & local cheeses, French bread, soup, coffee, local oils, canning & gifts. We have brought all of our families & friends, plus our friends from other countries to the most “ idyllic location” in the Bay Area! My father always brought us there when we visited him in Novato from out of state 45 years ago.... our 11 kids & their families always want to go there first when they visit us in Petaluma! Don’t forget to get extra for gifts for Christmas, hostess gifts & your everyday food needs! Don’t miss your chance to go on the factory tours as well! Honestly it’s our favorite place go to on a lazy day or weekend for lunch with the ducks on the pond ! Don’t miss it & the beautiful 10 min. drive from town! Maybe we’ll see you there!
Written February 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SilverLakeEcho
Los Angeles, CA4 contributions
Mar 2021 • Friends
The store name ("Marin French Cheese Co.") points to a sophisticated experience. The customer service dispels this illusion and reveals what this place is: a low-level tourist trap.

I visited together with a guest on Saturday 03/13 around noon and then on our way back around 4:45 PM. I talked to the manager during our second visit.
There are two buildings: the store and a separate pavilion for the toilets. The toilet doors have coded locks, which are an efficient way to restrict their use to paying customers—nothing out of line here.

The good part is that the management is very strict about Covid protocol.
The bad part is that the gatekeeper who keeps the number of in-store customers to the accepted level needs some serious training on exercising her freshly acquired powers. She is propped on a tall chair, facing an obedient and long line of masked customers waiting alongside the store's entry ramp. The gatekeeper cuts quite an impressive figure with an Instagram-able, freshly colored hairstyle and an autocratic demeanor, a bit at odds with her young age.

The line was long, and I was very pressed to use the toilet. I asked the gatekeeper if I could have the toilet door codes assuring her I intend to come back and visit the store afterward. She answered with a hint of irony that the toilet door codes are on the receipt I get after making a purchase. I pointed to the long line and the urgency of the situation, and I reiterated my intention to buy the piece of French cheese that would grant me the privilege of using their toilet. The gatekeeper frowned and said sternly: "This is store policy." After that, to my incredulous eyes and ears, she turned to the people in line and told them: "Don't worry, you get to use the toilet."

I pondered the situation for a second and decided to avoid making a scene. The store was on our way back from Point Reyes, and I decided to talk to the manager just before the closing time when the customer numbers decreased. Dolores (the manager) was very defensive, kept mentioning that she never had any customer service complaints in her 20 years of employment. She agreed to talk to the employee assigned to manage the customers' entry.
All in all, she was tone-deaf about the reason why I insisted on meeting her.

Maybe this explanation will allow her to understand:
Selling French cheese while surrounded by the sublime landscape of West Marin doesn't necessarily make you the lord of the land. You should strive to live up to the privilege of working in such a pleasant environment and train your employees to be polite, courteous, and friendly. They should have a basic understanding of a delicate situation. If they don't, the owner will save money replacing them with a mechanical turnstile or a vending machine with the same if not better results. I hope this note gets the proper reception and improves a store that lucked up such a fantastic location. If not, it will continue to break the spell of a perfect Northern California landscape.
Written March 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jbloodworth
World589 contributions
Mar 2019 • Friends
On way to Point Reyes found this little gem and stopped! This is part of the Cheese Trail in California and they have a small deli inside free cheese tasting, cute little souvenirs and a beautiful outside picnic area! So glad we stopped!
Written March 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Messiah's H
52 contributions
Jan 2019 • Friends
While traveling through Petaluma we took the 15 minutes drive to get here and found the cheese exquisite! We love their cinnamon cranberry, among many others. The tasting experience was excellent, and they have a professionally prepared video showing the entire process of cheese making which was very informative and a nice addition to the experience they have plenty of sauces jams crackers olives Etc to accompany the Chiefs elections and we found the store quite charming and quaint. Unfortunately we had a rainy, windy day and were unable to sit outside and enjoy our goodies right away. But we loaded up and along with our Berghold wine we're in for a real treat at home!!
Written January 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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