Zippy Shuttle

Zippy Shuttle, Los Angeles: Hours, Address, Zippy Shuttle Reviews: 5/5

Zippy Shuttle
5
12:01 AM - 11:59 PM
Monday
12:01 AM - 11:59 PM
Tuesday
12:01 AM - 11:59 PM
Wednesday
12:01 AM - 11:59 PM
Thursday
12:01 AM - 11:59 PM
Friday
12:01 AM - 11:59 PM
Saturday
12:01 AM - 11:59 PM
Sunday
12:01 AM - 11:59 PM
About
Suggested duration
1-2 hours
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Tours and Tickets
The area
Neighborhood: Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
How to get there
  • Grand/LATTC • 7 min walk
  • Pico • 7 min walk
Popular mentions

5.0
79 reviews
Excellent
69
Very good
6
Average
1
Poor
1
Terrible
2

Makayla
Sydney, Australia360 contributions
Zippy Shuttle
Feb 2020 • Friends
As a return customer, I can honestly say Zippy Shuttle is the best transfer service in California.

From booking to drop-off, the whole process is seamless and stress-free. On arrival at LAX, all you have to do is dial the phone number provided to quickly locate your driver.

Always punctual, and with clean vehicles, the drivers always make sure their guests are comfortable and offer complimentary water.

Business owner Ken is friendly and professional, and really does go the extra mile for you. I've used this service so many times, it's like being picked up by family.

Pricing varies depending on your requests, but the cost is worth it for safe, flexible, and reputable travel. I don't use any other shuttle service.

Consistently commendable service. Well done Zippy Shuttle!
Written January 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ShantiShantell
2 contributions
Best LAX to Disneyland Shuttle for a Family
Mar 2020
Zippy Shuttle is the best option for your Disneyland family transportation. My family of 5 needed transportation and car seats for a 7, 5, and 3 year old to and from LAX to Disneyland. Zippy Shuttle was able to give us an affordable option to avoid renting a car and having to bring car seats on the airplane. Their time management was excellent and they even worked with us on changing dates last minute for the return trip due to COVID related Disneyland cancellations. We did a ride with just our family and it was economical and worth it and so much more efficient and relaxing to get to Disney and enjoy time in the park versus public transportation or a group shuttle.
Written May 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Gary M
Sydney, Australia251 contributions
Zippy Shuttle
Feb 2020 • Friends
Zippy Shuttle is the best shuttle service in LA. I don't use any other shuttle service other than Zippy, the hole process is seamless from the simple booking service through to the pickup.

Ken and he's team are wonderful and prompt with clean vehicles. Ken and he's team make sure you are comfortable, we have used this company quite a few times its now like traveling with family.

On my first trip to LA i used a different organization who arrived late with dirty vehicles. This made for an unpleasant trip to my hotel.

If you are looking for a shuttle service when you arrive at LAX then Zippy is the way to travel.

Thanks Zippy Shuttle
Written May 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

KazG76
Sydney, Australia8 contributions
Transfers around Los Angeles with booster seat
Jan 2020
We recently travelled to LA from Australia and pre-booked our transfers with Zippy before arriving. I could not find another shuttle company that could provide a booster seat for my son (I did not want to bring one from Australia). We were picked up at LAX and taken to our hotel in Anaheim. Then we used them again 3 times during our stay. Each time we were picked up on time by Ken in a lovely clean van. Provided with bottled water and lovely clean booster seat for my son. Ken was so friendly and great to chat to on our journeys. Very knowledgeable about LA and interesting. A genuinely nice person.
When one of our hotels didn't provide great customer service we rang Ken and he got us in touch with a local driver to take is to universal studios (as I couldn't take regular taxi due to being in a wheelchair). When Ken dropped us back to LAX we felt like we were saying goodbye to a friend. Even my son hugged him goodbye. I highly recommend Zippy Shuttle in LA. Nothing is too much trouble for him.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Wow. I am humbled. Thank you so much. Your family is so top notch, and your parents are the best I've ever met. We'll be here anytime you come again!
Written January 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emme
4 contributions
Shuttle
Jan 2020 • Family
We used Kenny’s service yesterday from Hollywood to Anaheim and a return trip later. He was on time, the car was clean and Kenny was really friendly. I would definitely recommend this service.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much. You were such a pleasure to transport!
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SydneyCityJen
16 contributions
Excellent Service
Nov 2019 • Solo
I recently used Zippy Shuttle to move from one hotel to another, with a stop in the middle for some shopping.

Booking this shuttle was so easy, and Ken was able to answer all of my questions and provided a quote quickly and explained everything that was included in the quote.

I would definitely recommend this company to friends, and will definitely use them again the next time I visit.
Written November 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much Jen! It was definitely our pleasure to drive you!
Written November 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Glenn Hampson
7 contributions
Excellent customer service
Nov 2019
We used Kenny’s service yesterday to transfer from Anaheim to Hollywood and he was the absolute best.
He was flexible enough to fit in with our changed booking at the last minute,was extremely helpful with our bags,was exceptionally professional in driving and appearance and was just a really wonderful happy bloke.
He waited with us until our contact arrived with keys and even went to where our contact was a few blocks away and waited with us.
That is over and beyond and then some!
If you ever need reliable,safe,clean transport ditch the bigger guys who don’t care about service and go Zippy.
They surpass all service levels and are on cost alone worth going with never mind everything else I mentioned
Thanks Kenny you are a superstar!
Written November 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you from the bottom of my heart Glenn! Your family was so nice! I also thoroughly enjoyed learning from you, and having a meaningful, rewarding conversation. You are always always welcome!
Written November 16, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kimberly K
Bend2 contributions
Reliable and great customer service
Aug 2019
We used Zippy Shuttles for our round trip transportation needs from LAX to our hotel near Disneyland this at the end of August. The fact that they provided car seats as a part of the service and the glowing reviews led me to book with them. The booking process was easy and seamless and questions were answered promptly. Pricing was great and I appreciated that gratuity was included. On our day of arrival, I received an email when the driver was at the airport and texted them when we were at baggage claim per their instructions. Within minutes they were there to pick us up. The van was clean, roomy and the driver was friendly and professional. As promised, there were two appropriate car seats installed and ready to go for our kids (6 and 3). The trip was smooth and we arrived at our hotel on time and as expected. Our return trip didn't go quite as smoothly. The driver called to tell me he was running a few minutes late as he was getting some coffee. When he arrived, he said he couldn't find two car seats so he only brought the one he could find. It was a booster style which was only appropriate for my 6 year old based on height and weight but I didn't feel comfortable having my 3 year old ride completely without, so I put her in the booster and my 6 year old went without. It made for a nerve racking hour or so in LA traffic without proper child restraints. When we got close to the airport, the driver said he was going to drop us at baggage claim instead of the departures because there was a long line at the departure drop off and we could just ride the elevator up. We got the feeling he had another pickup to get to and it was faster for him to drop us at baggage claim. Our return experience didn't sit well with me, but being in hospitality, I understand how circumstances can go awry so I thought it prudent to let the owner know what happened. He was extremely appreciative of our feedback and promised to address the issues internally that resulted in our poor return experience. He also promptly refunded 50% back to us for the poor return leg. I am extremely impressed with how the owner handled this and will absolutely book with them again in the future based on the customer service provided by the owner and willingness to stand by his product despite when things go wrong.
Written October 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Kimberly you are so kind to have given me such thorough and constructive and timely feedback. I have since fixed the issue by re-training the driver and making sure he is back on track. Your constant watch and feedback is what allows us to adjust and fix our mistakes, and your comments are invaluable! Thank you so much for being our blessing, and please come again as often as you are travelling, as it is always our great pleasure to drive you and yours!
Written October 25, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ms. Cynthia M
New York3 contributions
Best Company!
Aug 2019 • Friends
We used Zippy Shuttle to take our group from LA to Laguna Beach. Kenny was our driver and he was amazing. Prompt, friendly and just a great guy and service. Highly recommend this company.
Written August 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much Cynthia! It is because of great people like you that I am so blessed :)
Written August 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Zilliness
Port Moody, Canada3 contributions
Personal Touch Makes the Difference
Aug 2019
I booked with Kenny after reading the other reviews here. His pricing was extremely affordable (especially considering his quotes include tax and gratuity) for a family group of nine heading to Anaheim and back. He was waiting near the airport for us, so was there within minutes, and showed up at our hotel in Anaheim just when he said he would. Kenny is very friendly yet professional, and is willing and able to talk about just about any topic. I'll definitely be using Zippy Shuttle again in the future, and wouldn't hesitate to recommend it to anyone.
Written August 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much! You are family now, and your Mom is the most precious person in the world!!! What a charmed privilege it is to have spent time with your family. Till next time :)
Written August 31, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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