Wi Spa
Wi Spa
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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The area
Address
Neighborhood: LAX Area
How to get there
- Westlake/MacArthur Park • 6 min walk
- Wilshire/Vermont • 10 min walk
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Best nearby
Restaurants
2,874 within 3 miles
Attractions
811 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
177 reviews
Excellent
105
Very good
47
Average
6
Poor
4
Terrible
15
Ace J
1 contribution
Sep 2023 • Solo
Was so dissatisfied, disappointed & frustrated with my experience at Wi Spa today. I booked a facial and massage to follow after a rough weekend to relax & treat myself and sadly I did NOT experience that at all. I got to my facial 10 mins early & the door was open so I walked in & she yelled at me to get out! Obviously if I knew someone was in there I wouldn't want to walk in but the way she yelled was nasty and pretty rude.
Then when starts the facial she was extremely rough and in the process slapping my face saying that was a massage. I told her that was to rough and she told me "oh you don't like it rough? You want a gentle facial ? Beauty is pain" I'm sorry but Who says that!?!? She then proceeds and continues to be rough .. I asked her 3 times to stop before I got up and walked out. I was 20 mins into an hour and half facial.
I went to tell the staff and they kinda of listened but just I felt brushed off. They just refunded me my money and then told me my massage was coming up. I was livid! My spa day experience had just been ruined so of course I did NOT want the massage. I mean the woman was rough and told me Beauty is pain!?!? I drove an hour to get there just to leave all within the hour.
I would NOT recommend getting a facial here if that lady is still working there. I was genuinely blown away of how everything went down. I use to love this place now I can't go back. So unfortunate
Then when starts the facial she was extremely rough and in the process slapping my face saying that was a massage. I told her that was to rough and she told me "oh you don't like it rough? You want a gentle facial ? Beauty is pain" I'm sorry but Who says that!?!? She then proceeds and continues to be rough .. I asked her 3 times to stop before I got up and walked out. I was 20 mins into an hour and half facial.
I went to tell the staff and they kinda of listened but just I felt brushed off. They just refunded me my money and then told me my massage was coming up. I was livid! My spa day experience had just been ruined so of course I did NOT want the massage. I mean the woman was rough and told me Beauty is pain!?!? I drove an hour to get there just to leave all within the hour.
I would NOT recommend getting a facial here if that lady is still working there. I was genuinely blown away of how everything went down. I use to love this place now I can't go back. So unfortunate
Written September 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nailah H
1 contribution
Mar 2024 • Friends
Had the most unfortunate time today at Wi Spa Los Angeles. Do not trust the Valet in any shape or form. I dropped my car off today to the manager whose name was David to park while I spent a couple hours at the facilities only to come back to find my aux cord missing from the vehicle. When I confronted them about the missing aux chord they proceeded to gaslight me into saying that maybe I lost it, when in fact I used that same aux chord to get directions to the spa. I then went and asked the Wi Spa management for assistance which they were most unhelpful in providing me with an invalid number to the valet’s customer service and essentially gaslighted me on the phone saying that because I can’t provide any proof for my aux chord missing that there was nothing that they can do. Wi Spa negligent in the vendors that they employ and I urge people to find better spas to spend their money with in Los Angeles.
Written March 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona L
1 contribution
Oct 2024 • Family
The Best Spa in LA! I've been there twice in the past two months. It's a great place to relax on weekends. My family and I all enjoyed the vibe there—it's pretty chill and relaxing. Very clean and well designed
Written December 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
c s
1 contribution
Oct 2024 • Friends
This is my to go place after work and sometimes over weekend. It may not be the newest Spa place, but quality and service totally worth the price. Getting the spa here over time did make my skin more smooth and refreshing. definitely recommend to anyone near the area to stop by and try:)
Written October 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dream15704394908
1 contribution
Oct 2024 • Friends
It’s a great deal for a day pass!Water baths are gender split and there are plenty of showers and space. Everyone gets a uniform and towel. There's rooftop access and also a gym and massage chairs. It opens 24/7, you can rest,sleep and enjoy the whole day with firends here. The food is delicious as well!It's amazing!I love this chill and relax place!
Written October 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BluntKnives
Devizes, UK42 contributions
May 2021
I used to go to this spa on my work trips from London. But I recently went and was bitterly disappointed by the standards which seem to have dropped off considerably since my last stay. I dismissed them at first, and was happy to let them slide, but it was when the foul smell coming out of the rest rooms that made me decide to never go back. I mentioned it to the reception staff, who were very dismissive. I do not recommend.
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seaside13637898899
1 contribution
Dec 2024 • Friends
I wish I knew this spa place earlier, it is like a paradise. The service and atmosphere are excellent, I felt relaxed and rejuvenated. It is so nice to have sauna, spa, massage etc all in one place. Will definitely come back more often.
Written December 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Huimei Z
1 contribution
Oct 2024 • Friends
My friends and I had an amazing time at the Korean spa. We started off relaxing in the spa and then enjoyed some great food afterward. The service was nice, and the place was really clean. It’s a perfect spot to unwind and relax.
Written October 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel L
1 contribution
Oct 2024 • Friends
I highly recommend Wi Spa. The service was great, there were some games and food. It was very relaxing to go there. Every place is a great place to visit and try new things. It's perfect to go with friends or on a date.
Written November 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kiana k
Orange, CA1 contribution
Feb 2012 • Friends
I like to report a recent robbery that happened on 2/25/12 at WI Spa in Los Angeles, CA. I have also found out that this particular Spa has had over ten robberies in the past year, confirmed by Los Angeles Police Department.
This Spa is located in Korea town. The management/cooperation and there insurance company has been very difficult to get any answers regarding this robbery. I believe that this can make a good story in order to educate the public regarding this Spa and the thefts that have been taking place at this location.
On Saturday 2/25/12 I attend this Spa for the first time for a relaxing day due to a groupon deal. The Spa provides the clients with a digital key lock to store personal belongings in a locker. After I was ready to leave, I notice that my locker alarm was not working. I opened the door and my purse was gone. I tried to report it to management and was no longer treated as a client, but was treated with disrespect and trying to get me out of there Spa A.S.A.P. Here are the details of my personal belongings.
A $2000 "Neverfull" Louis Vuitton handbag, a wallet containing $972 in cash, approximately $500 in gift cards, designer sunglasses and makeup.
I filed a police report and was informed by Management (Mr. Young Park) that in the past 28months they have been opened that this is the first robbery at their Spa. I was informed that WI Spa has insurance and that my losses will be covered; however, they would not provide me with any insurance information nor they would provide me with the owners/partner's information. Upon speaking to the insurance company after four day's I was informed that they are not liable for any theft and that they will not cover my losses. Ever since the incident, the Spa has been ignoring my letters and phone calls.
I was contacted by Detective, from LAPD and was informed that on 2/15/2012 another robbery similar to my case happened at WI Spa. Detective also informed me that in the last year they had over ten robberies at the same Spa (WI Spa) similar to my case (Louis Vuitton bags). Detective informed me that a group of "Gypsy's" have been attacking Spa's and taking valuable handbags, money and etc. I also believe that this could have been an inside job due to the way the lock was broken. I have taken pictures of the way the lock was broken which indicates that it can be an inside job.
Be aware and don't go to this SPA, or you might be the next victim. I will be taking a lawsuit action against this SPA and would love to hear from other clients who have been a victim as well.
This Spa is located in Korea town. The management/cooperation and there insurance company has been very difficult to get any answers regarding this robbery. I believe that this can make a good story in order to educate the public regarding this Spa and the thefts that have been taking place at this location.
On Saturday 2/25/12 I attend this Spa for the first time for a relaxing day due to a groupon deal. The Spa provides the clients with a digital key lock to store personal belongings in a locker. After I was ready to leave, I notice that my locker alarm was not working. I opened the door and my purse was gone. I tried to report it to management and was no longer treated as a client, but was treated with disrespect and trying to get me out of there Spa A.S.A.P. Here are the details of my personal belongings.
A $2000 "Neverfull" Louis Vuitton handbag, a wallet containing $972 in cash, approximately $500 in gift cards, designer sunglasses and makeup.
I filed a police report and was informed by Management (Mr. Young Park) that in the past 28months they have been opened that this is the first robbery at their Spa. I was informed that WI Spa has insurance and that my losses will be covered; however, they would not provide me with any insurance information nor they would provide me with the owners/partner's information. Upon speaking to the insurance company after four day's I was informed that they are not liable for any theft and that they will not cover my losses. Ever since the incident, the Spa has been ignoring my letters and phone calls.
I was contacted by Detective, from LAPD and was informed that on 2/15/2012 another robbery similar to my case happened at WI Spa. Detective also informed me that in the last year they had over ten robberies at the same Spa (WI Spa) similar to my case (Louis Vuitton bags). Detective informed me that a group of "Gypsy's" have been attacking Spa's and taking valuable handbags, money and etc. I also believe that this could have been an inside job due to the way the lock was broken. I have taken pictures of the way the lock was broken which indicates that it can be an inside job.
Be aware and don't go to this SPA, or you might be the next victim. I will be taking a lawsuit action against this SPA and would love to hear from other clients who have been a victim as well.
Written February 28, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, can I go out after check in?
Also, can you keep my large baggage during my out?
I want to check in at the morning and go outside day time
then come back at the evening to use spa.
I am planning to visit with my sun, 15 yeas old.
Thanks for your answer in advance.
Written July 26, 2023
Hi all, we arrive in LA at 6am and can't check in until 3pm. I just want to know is this a suitable place to go and relax, keeping in mind there are 9 of us and we all have luggage lol.. any feedback would be awesome!
Written September 19, 2018
There’s no place for luggage that I saw but you could call. Great way to spend the day otherwise
Written November 25, 2018
An we bring our luggage from the airport (want to visit the spa in layover from LAX).
Written January 3, 2017
Hi, did you end up using this Spa place and did they look after your luggage properly? We are thinking of going here to kill time as we arrive 6am but don't get to check in until 3pm!
Written September 19, 2018
I saw on youtube that they have a hair salon.... but its not available on their site under services? Is it no longer there??
Written November 29, 2016
Hi. Anyone have an "overnight" experience at Wi Spa? Given the 24/7 nature of this business, curious if anyone slept here instead of a hotel? Thanks.
Written January 8, 2016
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