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Storymakery - CLOSED

7 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.

Storymakery - CLOSED

7 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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825 Spectrum Center Dr Courtyard at La Paz Shopping Center, Irvine, CA 92653
Getting there
Irvine Station15 min
Get to know the area
Private Transfer From San Diego To Orange County.
Bus & Minivan Tours

Private Transfer From San Diego To Orange County.

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$298.00 per adult
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Wanderer733765 wrote a review Feb 2020
1 contribution
When my daughter turned 4 we had her birthday at Storymakery and since then we now have a tradition of a mommy and daughter date with both of my daughters on their birthdays. We all look forward to it and it's so wonderful to have a keepsake in the form of a published book that they helped to write!
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Review collected in partnership with this attraction
Date of experience: January 2020
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Lisa T wrote a review Aug 2019
1 contribution
Staff was nice, but they didn't explain the process well. They didn't let us look over the book before they closed up the order. Come to find out, it had errors. We didn't know that we would have to go back to pick it up or pay for shipping. It was anti-climatic because we didn't get to see the product in any form that day. It was a lot of money for the deluxe package and it didn't seem deluxe at all. The t-shirt was extra and we had to wait for that to be mailed too. Also, why don't they have stuffed animals that match the story? All in all, just a mediocre experience.
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Review collected in partnership with this attraction
Date of experience: July 2019
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Response from PayalK150, General Manager at Storymakery
Responded Aug 6, 2019
I'm sorry to hear that you didn't have an experience that was anything less than stellar. We really enjoyed working with your children on the stories and recall their stories being super creative and cute. Because our story writing and review process is not automated, the experiences come with a guarantee. This means we will replace and fix your book anytime if you find an issue. I'm sorry the turnaround expectations (which include book reviews and binding) was not clearly communicated to you. We can always expedite upon request. Because the characters are designed on-demand by the children, it is nearly impossible to carrying matching plush toys. My apologies again - I will reach out to you via email.
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jchung0401 wrote a review Jul 2019
Orange County, California30 contributions8 helpful votes
$35 for a 2 hour drop off event - my daughter loved it! There were 3 staff and 6 children at the event we attended. They created a character, wrote a story, and had a treasure hunt in the store. Each child left the event with a color poster with their character, a toy, and candy from the treasure hunt. They said the printed book would be ready in 3 days for pickup. We'll definitely go back!
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Date of experience: July 2019
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Response from PayalK150, General Manager at Storymakery
Responded Aug 6, 2019
Thank you so much for taking the time to provide a review. We loved hosting your daughter and hope to see you again soon!
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Maps62142710777 wrote a review Jun 2019
1 contribution1 helpful vote
staff was fantastic. my 6 year old had the best time and the result was incredible. going to have her bday party here.
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Review collected in partnership with this attraction
Date of experience: June 2019
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Response from PayalK150, General Manager at Storymakery
Responded Aug 6, 2019
Thank you so much for taking the time to provide a review! We look forward to your visit again soon!
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jstiller wrote a review May 2019
2 contributions1 helpful vote
I signed my son up for a week for this coming summer. I also convinced my sister to sign her two kids up as well. Due to a family emergency we have to cancel our orders. We reached out to customer service and after 2 emails I finally received a reply from the owner. She said that their refund policy says there are no refunds but I can get store credit and attend another time. Not only am I requesting a refund over 2 months out but NO WHERE during the ordering process does the website say this so called refund policy. The only refund information on there is about returning actual books created/purchased. I replied back and told the owner about my reasons for canceling and asked if she could issue the refund due to my circumstances but I haven't heard back. In this day and age how could you have such an absurd alleged refund policy that is not listed on the site nor is good business practice in general. Customer service should always come first. This is ridiculous.
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Date of experience: March 2019
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