Karmel Shuttle
Karmel Shuttle
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Karmel Shuttle provides the best shuttle service in southern California. Specialized in airport transfers from/to LAX - Los Angeles International Airport, SNA - John Wayne Airport in Orange County, LGB - Long Beach Airport, Catalina Express terminals, Long Beach Cruise Terminal & More! Now we are offering amazing tours around Los Angeles area. You cannot miss them! Offering the best in Vans, Sedans, Limos and Buses.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles278 reviews
Excellent
138
Very good
42
Average
25
Poor
9
Terrible
64

BJ McMillen
Bellingham, WA1 contribution
2.0 of 5 bubbles
Jul 2022 • Family
Beware! I booked a shared van service with a maximum of 5 passengers with getawaytoday.com. Was led to believe that since my family is 5 then I didn't need to book a private van that I could book a shared van at a lower rate. Not the case! When we were picked up the van was late. But that was fine it was a weekday in LA and our driver was friendly. After our stay the return trip was right on time. We got all loaded in the van as the driver said they had to go pick up another party of 4. This is not what we were led to believe would be the case. The driver was courteous and called his manager that I could here talking loudly about how a shared van is 9 max. I called and spoke with the manager and he put the blame on getawaytoday.com for the confusion! He was not friendly. After picking up another group of passengers we were packed like sardines filling every possible space including the front seat of a fairly dirty van. Just be aware you get what you pay for.
Written July 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Whether you have 1 person or 5 people in your party, the rate is the same. This is a shared ride service. You may share the ride with other passengers in a van that holds up to 9 passengers max. When you select Private Van service: By selecting this service type you will ride in a van that fits up to 9 passengers.
Written September 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Reece
British Columbia, Canada2 contributions
1.0 of 5 bubbles
Jan 2024 • Family
Was told to be in our lobby of the hotel 15 minutes prior to pick up time because the shuttles are usually early. 2 mins after the scheduled pickup time we received a call stating they would be there in 15 mins. 20 mins then elapsed and we received another phone call saying they would be 5 more minutes. I called back 10 minutes later asking where they were because we were now running late to get to the airport and they said they were 2 more minutes away. Very disappointed with this shuttle service we had pre booked and pre paid for.
Written January 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

James Miller
Pleasantville, NY7 contributions
5.0 of 5 bubbles
Aug 2023
Having recently used Karmel Shuttle's services for my LAX transfer, I'm thoroughly pleased. Their punctuality, clean vehicles, and courteous drivers made the journey seamless. Their commitment to customer satisfaction is evident, and their variety of vehicle options is impressive. I'm excited to explore their Los Angeles tours in the future. Karmel Shuttle's reputation as a top shuttle service in southern California is well-deserved.
Written August 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A Z
2 contributions
1.0 of 5 bubbles
Oct 2023 • Business
We were sent a bus with a very foul odor. There were frequent promises to remedy the odor but it persisted throughout our near 12 hour long charter service. When the driver took a longer route (the 101) we unfortunately found out the restroom was not functioning. Several passengers were in pain/tears and were told to wait as we were almost at our destination (Griffith Observatory). First bad trip with Karmel, but this one was horrible.
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bbaustin
Seattle, WA54 contributions
4.0 of 5 bubbles
Mar 2020 • Couples
Pickup takes a bit longer as they don’t have spots to “wait” at the airport. Pickup from hotel was fast and right on time, however the driver drove very fast, it almost felt like a roller coaster at Disney from the back seat. Overall, we were pleased with the company.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DRFH
michigan129 contributions
5.0 of 5 bubbles
May 2024 • Business
My group of 5 used Karmel ride share round trip from LAX to Anaheim Hilton. It was a fantastic experience that was hundreds of dollars less expensive than other shuttle services. Ok the way in we were in a larger shuttle bus with other people and on the way back to LAX it was a private van. The drivers texted and called to see if we were ready and picked us up right on time. Great experience!
Written May 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kirstie H
Greater Adelaide, Australia70 contributions
5.0 of 5 bubbles
Jan 2020
After being cancelled with super shuttle stopping services to lax, Karmel were an absolute delight. Before i had time to call at lax, our driver was calling me. Easy pickup. On return, they were early, but it was not a Karmel branded van. Signs in car demanding 20% gratuity is a bit much. Tips should always be based on service.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1.0 of 5 bubbles
Aug 2021
Complete S*** show.....and waste of money. Driver that was supposed to pick us up from the airport was 1.5 hours late. Not sure who owns or runs that business but seems like they need to improve drastically. Driver from our hotel to the airport was late as well, we almost missed the flight. Will NEVER EVER book with them again!!!! Stay away if all possible!
Written August 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

keshort78
Ottawa, Canada226 contributions
4.0 of 5 bubbles
Mar 2020
I had to cancel my booking due to the Covid 19 situation. I canceled online however they still charged me for the service.
They very quickly reversed the charges.
I was very happy that they gave me good customer service.
Companies like this will be suffering due to the travel ban so I wanted to let everyone know that they are a good company that are doing their best.
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nomad103669
Calgary, Canada2 contributions
1.0 of 5 bubbles
Nov 2019
Everthing was fine booking and contacting them at LAX...And then came the pick up. The shuttle was long in coming. Another driver contacted the driver and gave him our location. Driver of our shuttle then drove right past and stopped down the way. I called and mentioned this. Dispatch said I should have jumped out and stopped him!
After a bit I got them to pick us up....Driver not happy and did not speak to us let alone apologize.
Written November 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Karmel Shuttle - All You Need to Know BEFORE You Go (2024)

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