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Rusty Wallace Racing Experience

368 Reviews
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Rusty Wallace Racing Experience

368 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Renato S wrote a review Sep 22
West Allis, Wisconsin109 contributions13 helpful votes
The driving part was OK, although the cars felt quite beat up and the experience was too controlled and felt quite artificial. It took over 2 years to finally get a date without any issues - communication was always poor with RW, rude customer service. The insurance was more expensive than the rate they gave THE NIGHT BEFORE on an email message, no explanation - they tried hard to get your money. I bought 8 laps but I have no doubt that I did 6, at most. Careful, they tried to get you through all angles!
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Date of experience: September 2020
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Jacob P wrote a review Sep 19
1 contribution
Sept 19 M.I.S. in Michigan was not great as far as the upgraded cot car. Car #20 homedepot Car would absolutely not turn. Was so tight the right front was skipping and sliding. Im understanding those are not the real deal cars but for a upgrade should of kept my money. I tried telling the guys but they just didnt care.. I wasn't going to make a big deal about it, they are just moving the line along.The lady in the trailer super nice, instructor did his part, the lady handing out helmets and suits was not nice, actually I would fire her. . The car for the money,, really needed new front right tire, crossweight change or a less right front spring rate.
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Date of experience: September 2020
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bingo0513 wrote a review Aug 2020
Glen Burnie, Maryland162 contributions35 helpful votes
Just wanted to share my recent experience with Rusty Wallace Racing Experience at Dover International Speedway. I have had the best customer service every time I have called to rebook my driving experience. I have booked it a good 5 times and it got rained out every single time. I was finally able to go this past Sunday. The instructions did not have the gate number (on the email) but I called Jen and her voicemail gave me the exact directions, which was extremely helpful. Check in and registration was fast and easy. Had absolutely no issues at all. We then attended the orientation class, which was about 45 minutes. It was an amazing time because we heard so much information and people asked great questions. The orientation was led by Dan, who was great and provided lots of safety tips and guidelines. Everyone wore masks and we were spaced out in orientation, which was nice. Then, my boyfriend went to get his suit and helmet, which was clean. We then went outside, and the staff was really helpful with getting him into his car. It was definitely a bucket list experience. However, I booked 15 laps and my boyfriend only drove 8 or 9 laps. I ran up to the staff member and told him that he only drove 8 or 9 laps because I recorded every time he went around a turn, to help me keep track. The staff member radio-ed another staff member, who said that he did 15 laps. They let him do a 4-lap drive along with a pro, which was really disappointing because I paid for 15 laps. Not to mention, there were 2 gentlemen in front of us who had miscalculated laps. There was only one person keeping track of all 6 cars that were out on the track. One gentleman got called into pit road after 6 laps, even though he booked 12. The staff member let him go back into the car and drive the other 6 laps. There was another guy who drove 10 laps and got called in to pit road and it turns out he had 2 more laps to go, which the staff member let him finish. I am not sure exactly why my boyfriend only did half of the laps, but I was really angry at the staff. It was ridiculous, because it is $15/per additional lap and they didn’t calculate correctly, which isn’t right or fair. I would recommend the experience but please keep track of your own laps!!!
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Date of experience: August 2020
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andres m wrote a review Feb 2020
3 contributions8 helpful votes
We were scheduled for Feb 17 on Homestead at 3 PM, drove more than 2 hours, took a boring class of 45 minutes waiting in line on the sun for more than 2 hours to tell me they will re-schedule. I call a Bill Coady didn't even offer me anything back. The worst company you can book. PLEASE DO NOT BOOK WITH THIS COMPANy don't give money to these people, I'm planning to report them to BBB
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Date of experience: February 2020
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JoAnn W wrote a review Dec 2019
1 contribution1 helpful vote
Rusty Wallace kept rescheduling for over a year so we never ended up driving at the track. Good luck getting a refund.
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Date of experience: December 2019
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