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Exit Strategy Games

23 Reviews
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Exit Strategy Games

23 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
23Reviews1Q&A
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Calgrove wrote a review May 2019
Elk Grove, California76 contributions17 helpful votes
Our family had a challenging time. The game was fun, and challenging, but the game was more like a chess game than a heavy prop infused game. It was fun, but it would have been a little more fun if the challenging “reading intense” clues were in the beginning of the game instead of at the end. Still a great time though and the staff were fun.
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Date of experience: June 2018
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Patricia S wrote a review Mar 2019
Sacramento, California30 contributions1 helpful vote
We have done 2 of the escape rooms here in a month. First one, the torture chamber. Second was the conspiracy theory. Both were so much fun! The conspiracy theory was much harder but the staff were great! This is such a good time to do with a couple other couples or taking a few friends. I definitely agree with the website that any more than 8 people in a room is just too much. IMO- 6-8 people is just right. We’ll definitely be looking for more opportunities to keep coming back!
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Date of experience: March 2019
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Love the Escape! wrote a review Mar 2019
2 contributions2 helpful votes
The only reason this place gets two stars is because it could be great... even though it misses the mark. We did the conspiracy theorist room with a group of five. We escaped with 5 minutes and no clues. First of all, we were coming from 3 hours away and even with giving ourselves plenty of time, got held up by an accident on the freeway. So, I did the responsible thing and called them to let them know we were running about 35 minutes behind. The lady on the phone was SO RUDE. She acted like the Pope saving me from the pits of hell by letting us change the room time to an open slot later the same day. I almost told her to shove it, but since I am only one in the group, I apologized AGAIN and agreed that we would be there for the reschedule. Once we got there NO ONE was at the front desk. We were there about 3-4 minutes before anyone showed up. The whole front counter was a disheveled mess. There was stuff everywhere. On top of that, parts of their ceiling were falling down from what looked to be water damage. It was super gross. After a few minutes, our game master showed up and tried to be funny for a few minutes and then started our intro video. The video itself was fine. Way too long for back story and rules, but it's whatever. They reiterated about 5 billion times to not touch anything on the walls. So after the video we are taken in the room where the GM goes on about the same rules again, tries to be funny, but severely misses the mark... he obviously doesn't know how to read a crowd. The room is like most basic escape rooms, yard sale couch, beat down desk, etc. but one thing in there that was absolutely disgusting was an old fridge that legit was STILL DIRTY and had mold. It was so gross. I can't even figure out why it would be setup like that. But in actuality, it matched the rest of the place. The room itself was fine. In terms of puzzles, they were the basic kind you would find most places. We played a room that ended up with some of us being on one team and some of us another, but you don't know who until you're in the room. That had potential to be cool, but really wasn't our cup of tea. Immersion wasn't really a focal point either. It was just all... there. Lastly, when we escaped... NO ONE WAS AROUND. No GM, no front desk person... NO ONE. We walked out, looked around, got our stuff from the locker and took our own selfie for our records and left. It was appalling. We have done over 50 rooms, so we have a different perspective than most, but even with 3/5 of our team being forgiving, we won't be back. Editing my review to say- owners response solidified our opinions. Anytime you think you're right after the experience we had- shows you're off your rocker! And feel free to read my other reviews! They range from 1-5 star and are across the west coast. :) Also, there are a lot of great rooms in the Sacramento are... Quandary, Limitless, California State Escape... spend your money where they appreciate and treat you like a customer all while creating fabulous content.
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Date of experience: March 2019
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Response from 290janellw, Owner at Exit Strategy Games
Responded Sep 10, 2019
Now for some truths and facts. This lovely reviewer called demanding special treatment (not asking), received special treatment, treated my staff terribly (staff complained independently to me of her poor treatment of them BEFORE staff even knew of her prior demands and dealings I had with her). The customer is always right, except when the customer is an abusive mean person treating myself and my staff poorly. We have enough respect for ourselves that we don’t tolerate that, and we’re okay with abusive people not frequenting our business.
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Susan H wrote a review Jan 2019
Elk Grove, California64 contributions12 helpful votes
My family & I went to Exit Strategies Escape Room as a fun activity to do together during the holidays. We had aunties, uncles, cousins, sisters, brothers -- the whole gang participating. Some people had been to an escape room before, & some hadn't. We chose to tackle the Torture Chamber where you need to escape from the ARK killer before he/she comes back to were you're being held captive to kill you. We had 12 people, so we were split into two groups of 6 into two rooms. The rooms are right next to each other with an opening at the top of the rooms so you could communicate with each other. The puzzles were difficult, but intriguing, & you can ask for help from the room host (which we did) as you go along. We were very close to solving the puzzle, but came in just a little bit short. I would definitely recommend this for families or work groups to hone team-building skills, plus it's just a lot of fun.
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Date of experience: December 2018
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Kristin P wrote a review Dec 2018
2 contributions
Michael was a fantastic game host as we took our daughter and 9 friends for her 13th birthday. We escaped the room with only one second left on the clock!!!
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Date of experience: December 2018
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