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Refuge

464 Reviews
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Refuge

464 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
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Carmel-by-the-Sea's Fairytale Houses: A Self-guided Audio Tour
Historical & Heritage Tours

Carmel-by-the-Sea's Fairytale Houses: A Self-guided Audio Tour

8 reviews
If you’re looking to see Carmel’s Comstock Fairy Tale cottages but don’t have a lot of time to spare, this Carmel-by-the-Sea walking audio tour by VoiceMap is just for you. You can use the VoiceMap mobile app and your smart phone’s GPS to explore the area's neighborhoods in under an hour. See at least 11 fairy tale–style homes, and learn about their history and architectural style as you explore.
$5.20 per adult
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KatonahMikey wrote a review Feb 2020
Katonah, New York8 contributions7 helpful votes
I recently moved to Carmel and joined CVAC (the adjoining athletic club) so I get a regular peek at what Refugers are up to. And of course, it looks fantastic. And should be. But overall, for my first visit yesterday with my wife, we were both underwhelmed. First the positives: great setting; great pools. BUT, don't expect an exclusive experience. I try not to be a "needy consumer" who picks apart every little thing, but when I pay $400 for an experience for me and my wife, I expect a certain minimum level of quality and service. Now the nitty gritty: (1) No robe in my locker. Unto itself, not a big deal. But again....$400. (2) cramped locker room with no amenities...no razors, no toothbrushes or anything other than q-tips and one lotion jar. (3) towels everywhere....draped over chairs, hanging from posts, over-flowing in locker room. Champagne problem?? You betcha. But again, $400 for two. (4) While waiting for the massage therapist to summon me, I had to listen to the person pushing the towel cart back n forth three times....I'm trying to relax and meditate my way through the experience - work should be invisible to the customer. BTW, why was the towel cart active and yet towels were still everywhere? (5) when they come get you for the massage, there's a line of therapists who approach, calling out your name and thus, a little bit of a line of folks walking single file to the massage venue. Spa emporium! Why can't they stagger the massage start times?? Simple solution so i don't feel like cattle. (6) the massage? below average. (7) Relaxation room: nice music, but some hydraulic noise coming from a utility closet that would remind me that I need to go to a place to relax....cuz Refuge ain't it. So I ask, if this is what I get for $400, what do I have to pay to eliminate these minor distractions?? Wow....inflation? OR am I just a sucker?
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Date of experience: February 2020
2 Helpful votes
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GlobalGypsy_13 wrote a review Jan 2020
San Diego, California2,691 contributions256 helpful votes
You can relax at this outdoor spa even in Jan. Always relaxing are the stunning surrounding hills, zen-like rock formations in the cool, cold, warm and hot pools that soothe with the dripping water sounds & the refreshing eucalyptus smell in the steam rooms as well as the dry feel of the hot sauna. The resting rooms with zero-gravity recliners and multiple fire pits beckon many during the colder months. Compared to a late Spring visit, this time group chatter and affectionate couples in the outdoor pools violated the silence. There are 2 parking lots and 2 changing/ restroom areas with limited showers and toilets. Although the noise level brought my star level down from an earlier review, I'd go again for the chance to rejuvenate amidst stunning scenery.
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Date of experience: January 2020
1 Helpful vote
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cbullock13 wrote a review Jan 2020
San Francisco, California3 contributions4 helpful votes
Had high expectations for this place after hearing such great things from friends. Overall I enjoyed my time at Refuge, but found the facilities/decor to be a bit dated and slightly grungy. I also felt for the price they should include more than 2 towels per guest and also provide complimentary sandals. I was told sandals were only available for purchase at the front. Lastly, I didn’t experience the strict silence policy as others mentioned. Instead, I was kind of annoyed by the guests who were chatty and felt uncomfortable with another couple who was being overly affectionate in one of the pools. All being said, Refuge is one of a kind and a good place to check out if you have a few hours to kill in the Carmel/Monterey/Pebble Beach area.
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Date of experience: January 2020
1 Helpful vote
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OhForFun wrote a review Jan 2020
Lawrence, Kansas11 contributions7 helpful votes
Ahhh. What a great way to spend an afternoon relaxing with friends. The 'no talking' policy makes it possible to enjoy quiet, peaceful time in hot, warm, cool, and cold pools and waterfalls.
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Date of experience: December 2019
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Jen wrote a review Dec 2019
51 contributions3 helpful votes
Treat yourself to a day of relaxation! Nestled in the hills of Carmel, Refuge provided a lovely setting for rejuvenation. The staff welcomed us and explained the thermal experience (heat, cool, relax, repeat). All facilities were well maintained. Highly recommend!
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Date of experience: December 2019
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