Krabi Private Taxi

Krabi Private Taxi, Pak Nam: Address, Phone Number, Krabi Private Taxi Reviews: 4/5

Krabi Private Taxi
4
About
Private Transfer service from Krabi airport to hotel on requested, Phuket airport to Krabi and others on requested. Special promotion if you book for round trip. We discount 3-5% on return trips.
Suggest edits to improve what we show.
Improve this listing

4.0
31 reviews
Excellent
19
Very good
4
Average
2
Poor
1
Terrible
5

495sophiej
7 contributions
Perfect transfert
Jan 2020 • Family
Everything was perfect for this transfer, from the easy booking online to the driver being on time and driving very carefully. The car was huge and very comfortable. The transfert took 2 hours by car and ferry. We paid cash to the driver. Would definitely recommend this company.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

shrakeyp
1 contribution
Did not show up on time
Feb 2019 • Friends
I had a private taxi booked for 10am to get to Krabi airport from Koh Lanta. We had to call about 4 times between the scheduled 10am pickup time and 10:45am asking where the driver was. They kept replying it would only be 5 more minutes. Then time continued, we called again. Same answer. Finally after 45 minutes the van shows up, the driver did not communicate with us and then stalled another 5-10 minutes because he wanted to take my picture before he would go. The entire time was very stressful as I needed to get to the airport on time so as to not miss my flight. Had a not already checked into my flight online, I would have certainly had a problem.
Very disappointing! Especially for the price you pay!
Written February 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. I'm apologize really some time we using another taxi pick you up. Because the booking of many company it is many lot per day and some time we can't control direct the driver. So we are apologize really We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best Regards. Eddy
Written February 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jeroen
1 contribution
Bad customer service!
Jan 2019 • Couples
We planned our vacation in January to spend it on Koh Lanta, we've reserved the private taxi service from Krabi Private Taxi to take us from Krabi airport to our resort on Koh Lanta.

Unfortunately due to tropical storm Pabuk our vacation was forced to be deviated to a different location, it was said it was the strongest storm since more then 5 decades. Thai meteorological institute ordered all ships to stay on shore due to severe risk.

I proactively reached out to Krabi Private Taxi or SouthAndaman Transport Co.,LTD. to notify them that we will not be able to use their services due to these uncontrollable forces, with the ask on what their refund policy is in this situation.

Unfortunately, unprofessional and limited forward thinking of Krabi Private Taxi services they did not want to refund us the money, despite the fact that they did not and weren't even able to provide the services we paid for as all ships were ordered to stay ashore on the day the requested services were scheduled, there was no possibility in the first place that Krabi Private Taxi could provide us the services and this was known to them when we reached out to them!

Anyway, next time my business is going somewhere else!
Written February 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. I'm apologize really some time we using another taxi pick you up. Because the booking of many company it is many lot per day and some time we can't control direct the driver. So we are apologize really We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best Regards. Eddy
Written February 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MayaJai
Copenhagen, Denmark20 contributions
Fast and efficie
Nov 2018 • Family
Booked a taxi online from Krabi Airport to Koh Lanta. Definitely the best option for us paid cash to the driver on arrival and the car was comfortable and the driver seemed very professional and friendly.

Greeted at the airport. The wrong name was displayed so it took a few minutes to find the driver but we just had to ask some of the local tour guides and they pointed him out to us.

All in all a great service
Written November 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best regards. Eddy
Written February 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ryan H
Cape Town Central, South Africa11 contributions
Rough taxi ride
Nov 2018 • Friends
The driver arrived about 15 mins late at the airport, which wasn't too bad, but some notification would have been better.

He drove very very fast and rough which was unpleasant. He also cleaned the passenger seat and spilled cleaning liquid on my friend's pants.

On the way back, we said there is no rush as our flight was only much later. He still drove too fast (110kph in 50 zone; 120 in 70 zone). At one point he had to break so hard we all fell forward.

I would prefer if taxi drivers drive safely and not so rough. I feel dizzy from being thrown around a car.
Written November 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best regards. Eddy
Written February 18, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

splendidsimply
Doha, Qatar61 contributions
Very unprofessional driver
Aug 2018
When the driver picked us up he continued eating whilst driving. I did not appreciate that but let it go as I felt it may be just how things are done here. But after eating the driver started speeding, most times in excess of 100km/h - even in town and where the posted speed signs showed 50km/h. At times he sped up to 140km/h and I felt like i was breaking with my feet right through the floor of the car. I warned him twice to slow down. It felt unsafe and he had total disregard for our safety.
Written August 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. I'm apologize really some time we using another taxi pick you up. Because the booking of many company it is many lot per day and some time we can't control direct the driver. So we are sorry really We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best Regards. Edd
Written October 20, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Fiona K
Manchester, UK7 contributions
Perfect
Jul 2018 • Couples
Everything was very good organized. The car was very clean and the driver very kind, he help us with bags.

I strongly recomment it to everyone.
Written July 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best regards. Edd
Written August 3, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CnLToscana
Tuscany, Italy114 contributions
As efficient as you could wish for - avoid the crush at taxi desks!
Feb 2018 • Couples
Easy online booking and immediate confirmation, first from airport to Aonang 600Bht, second from Krabi ferry pier to airport 500Bht - both on time waiting with name sheet as we arrived. Can pay by card ahead or cash on pickup - we did one of each. Very modern clean car, aircon, polite drivers - a little English - enough! Careful driving, cars and driver are fully licensed and approved - prices are the standard ones. Look no further!
Written February 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your comments. We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best regards. Edd
Written February 25, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Tammy K
Rozelle, Australia18 contributions
Worst tramsfer service ever!
Jan 2018 • Family
We booked Krabi Taxi from the airport for a deluxe transfer for a family of 4 with a 2 year old child. We arrived at the airport 10 minutes later than expected with a no show from Krabi. We had to get the lovely ladies working at the airport to call them after waiting over 30 minutes (after luggage collection and customs) to find out where they were. They turned up about 30 minutes later after obviously forgetting all about us, no apology and no help with the luggage. He didn’t speak a word to us and we had to practically run to keep up with him to the car. Disgraceful service, we will never use them again and strongly caution anyone considering them.
Written January 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Tammy, Thank you very much for your review. Your comment If you make a mistake, the company. It can ruin our company. We can easily check if you book with us. You only have to enter the number of the prefix B. If the number does not start with the one we mentioned above. That means you commented wrong company. Please make sure first to express your thoughts. Our name website is krabi private taxi. Not krabi taxi Best rwgards. Edd
Written January 4, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gerhard E
Shenyang, China96 contributions
Visit koh lanta and krabi hotel
Dec 2017 • Couples
I did use krabi private taxi for my vacation holiday. Pickup from airport at midnight, transport to hotel, next day to koh lanta, back after some days krabi and finally back to airport. I was thinking to rent a car but found than private krabi taxi. Price was cheaper as rent a car, service was perfect. Waited with name sign at airport, was always in time. If you pay return trip you must pay full after first way but you can trust 100%.
Very, very satisfied with this company. Whatsapp feedback after 5 minutes all the time

Thanks! Perfect company!
Written December 31, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KrabiPrivateTaxi, Owner at Krabi Private Taxi, responded to this review, 10 Dec 2017 Dear sir / Madam Thank you very much for your comments. We looking forward in the future to serving. If you need to using serving with my company. We are ready to serving to you in the future if you come back. Best regards. Edd
Written January 1, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 24
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing