Jamaica Tours Ltd.

Jamaica Tours Ltd.

Jamaica Tours Ltd.
4
Sightseeing ToursNature & Wildlife ToursDay Trips

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles606 reviews
Excellent
293
Very good
107
Average
64
Poor
57
Terrible
85

Vinit S
2 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
Jamaica Tours Limited provided us service for pick up and drop off from airport. Their driver Andrew was extremely professional and made an extra effort to humor tourists. He also made sure that pick up is done on time and went to search for tourists if they were not ready in the lobby.
We thank him for his effort in making Jamaica a well travelled destination. Also I would like to thank JTL staff at Hilton Rose (our package was booked from costcotravel) for accommodating us at a later pick up time on our return from airport.
Written December 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wade43
Petersburg, VA3 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
We had a great experience, if you book a shared transfer, FYI you can expect a wait time of 30-45 minutes on the shuttle until everyone arrives who booked your time slot. We just had drinks and mingled while we waited (you can wait on the shuttle if you’d like). Our driver going to Negril, got us there in less than two hours even with a lot of traffic. Our driver scheduled for our departure, arrived on time, stopped us at the Negril signage for pictures and still got us to the airport in little over an hour (there wasn’t any traffic that time of morning).
Written January 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brian
2 contributions
5.0 of 5 bubbles
Jun 2022
We booked with JTL to take the bioluminescence tour. The prices were reasonable, and the experience was great. The company picked us up on time and took us to the docks where the tour would take place. The driver (Toot-toot) was safe and friendly. The organizer was friendly, had delightful stories, and kept everyone organized. They brough us to an outdoor bar area by some docks where we were treated to some free drinks and a fire dancer show.

The bioluminescence tour itself was a lot of fun. After waiting for our tour groups turn to board the boat, we took a 10-minute ride to the middle of the lake/bay area and were able to jump in the water for ~20 minutes. The experience was very cool, and I would highly recomend it.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deloney
Ewa Beach, HI13 contributions
1.0 of 5 bubbles
Dec 2023 • Friends
We welcomed the opportunity to visit Jamaica again to attend the wedding of a long time free. The Jewel Grande concierge was gracious and helpful in providing guidance days ahead of our trip which included scheduling airport transfers for our party. Upon arrival, we discovered this transport was provided by Jamaica Tours Ltd (JTL). We paid $60 for a ten-minute ride.
Upon arrival at the resort, we were pressed to quickly schedule our return trip. During our visit, we ventured off-property for excursions and taxi rides to see the sights. We discovered that taxis service the hotel with much better rates to the airport.
24 hours before our departure, we opted to use our departure time to check out, see the sights, and get pictures with the beautiful "I Love Montego Bay" sign at the airport versus simply getting transported and dropped off.
Jamaica Tours Ltd. declared our reservation as non-refundable and then asked for the small voucher provided upon arrival. We provided a picture of the voucher but that was not acceptable. My response was how were they gonna let us on the bus the following day without it, if it was required and why could it not be printed out from my picture. There was no consideration or compromise to be made.
It is an unfortunate chain of events as I do love visiting here and am constantly faced with the realities of the mindset that takes advantage of visitors to this beautiful island. Refunding our $60 transfer 24 hours n advance would not bankrupt this business and it is unfortunate this denial was accomplished based on "we need the printed voucher for our documentation however, we can't print it out from your picture."

Written December 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

P Shangle
1 contribution
1.0 of 5 bubbles
Nov 2024 • Couples
The hotel pickup shuttle did not arrive on time and I had to check multiple times with hotel staff in the status of the shuttle. The drive arrived 15 minutes late and was super rude when I asked him why was he late and if he already did pickup from other hotels. He started cursing and did not wear a uniform or name tag. I asked for his name and he declined to give and said I don’t care. I didn’t take the shuttle back and ordered a private taxi due to the drivers ride behavior. I cannot imagine that how are such people employed in this line of business by this company or any company.
Written November 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vinodhc
West Orange, NJ19 contributions
2.0 of 5 bubbles
Apr 2023 • Couples
Tours were ok. Negrill Beach tour was overpriced. Worst part was they took us to Rainbow gift shop where we were supposed to get 50% off tag price. It was a rip off. We paid $40 for a Jamaica run bottle after the 50% discount on original $80. Same exact bottle was only $18 at Duty free. The pepper sauces were $10 each after discount at one location and 3 for $12 at another location of the same store.
Written April 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Seth B
3 contributions
1.0 of 5 bubbles
Aug 2023 • Family
Waited at the airport for over 30 mins melting in the humidity. Zero updates and conversation with us. We had to constantly check in and being told, just a minute. No apologies. Then on the return transfer from the hotel they were over 30 mins late to picking us up without any communication again. Phone number went straight to voicemail. Had to have the hotel concierge do some leg work and to finally get a hold of them. Terrible time management. Terrible customer service.
Written August 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Penny S
4 contributions
1.0 of 5 bubbles
Mar 2023
Horrible !!!!!!!

Waited on the bus an hour at the airport waiting for them to fill it up with other people. made 3 stops on the way. waited 10 mins at one resort to load other guest.

the 1.5 hour trip from the airport to our resort took 4 hours.

Used private car service on return trip.

Hope that stupid driver spent some time waiting on us the day of departure.

Expiedia should remove them from their web page. I'll never use either again
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Plowe62
2 contributions
1.0 of 5 bubbles
Jul 2024 • Family
Booked 2 trips with them through our resort, Jewel Grande. We had a child with us and Rose, the rep told us the trips were family friendly. Part of one of them was sold to us with a “catamaran.” It was actually a party boat. My 70 something year old parents and 10 year old daughter were appalled and disturbed by the party atmosphere. The boat crew was encouraging people to drink and women were getting out of hand twerking and acting like strippers on the boat. My husband and I would have been okay, but that is NOT an environment for kids…mine anyway. Rose also told us that food was included on the second trip and it was not. The staff at Jamwest where they sent us were rude and even cussed at me when I asked a question. One in particular acted like he hated that we were there. Not my fault you work here. This was my 4th time in Jamaica and probably sadly my last as it was the worst tours I’ve ever had. The resort and Jamwest I’ll review separately.
Written August 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joanie Fit
Wilmington, DE14 contributions
5.0 of 5 bubbles
Jan 2021
we used this service for airport transfers, as well as a fantastic day of excursions. We opted to hire a driver and do 2 tours back to back, the driver, Curt was so knowlegable - we loved the drive/tour that he provided. By the end of the day we were in love with this island! We did Dunns River then the night lagoon swim. Curt was very helpful and always there. Loved the trip! Our contact at the hotel, Debbie helped us plan our day out - she was very helpful and stayed on top of our plans. Thank you for making our first of many trips to Jamacia wonderful - highly recommend and will use this company each visit
Written January 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 582
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

Jamaica Tours Ltd. - All You Need to Know BEFORE You Go (2025)

All things to do in Ironshore
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars