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Buffalo River Outfitters

Saint Joe, AR, USA
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About Buffalo River Outfitters
We offer canoeing, kayaking, rafting, tubing, shuttle services and cabins rentals. We have a variety of float trips to offer whether you just want one day or multiple days. We take pride in being the best outfitter in the middle section of the Buffalo National River.
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Hours Today: 8:00 AM - 6:00 PM
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Buffalo River Outfitters
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chiminh a wrote a review Jul 2022
1 contribution
We used this outfitter to do a day canoe trip with our kiddos in the summer of 2021. After arriving, you have to drive your vehicle to the drop in point, and then they move your vehicle for you to the end of the river float for pick up. When we finished our trip and returned to our SUV, we noticed it was completely scratched along the entire vehicle. We immediatly notified the guys who were loading the canoes of the damage, who came and looked at it and said they were sorry, but it was a very narrow dirt road to get down there and sometimes that happens. This was obviously an unacceptable answer, so we drove back to the main office. The girl at the desk apologized as well, and said she would share my information with the manager who would get back to me about compensation. Here we are a year later, and we have still not been contacted or compensated. I did get ahold of one of the managers, Paul at one point, who said he would be more than happy to reimburse me for the $500 deductible I had to pay out of pocket to have it repaired. Unfortunately, he never followed through on that. Over the last year I have made over 12 calls to them and have been continually ignored, brushed off, and dismissed. Last week I did receive a voicemail from the owner Ben, who said they were not going to accept responsibility for the damages. As a business owner myself, I understand that sometimes things happen that are outside our control, however ethically, you should strive to do the right thing for your customers and it was highly disappointing that Ben/Buffalo River Outfitters chose not to do so. For this reason, we absolutely would not use them again and would caution anyone about letting them move your vehicle.
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Date of experience: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert H wrote a review Jun 2022
1 contribution
They failed to mention to me the Clabber Creek Shoals. We tipped our canoe and had to cut our trip short. Then they left us out there for the night with everything wet. The next day they admitted they got the message to pick us up but said there was a "mixup". Horrible outfitting company. Do not use them.
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BAYSIDE RESTAURANT wrote a review Jul 2021
8 contributions
Staff-friendly & helpful! Equipment-good & Buffalo-spectacular! Please improve-Put In Map by adding the Tyler Bend Visitor Center…turn left at first road once you past Visitors Center & inform all customers to: Bring 2nd set of car keys! Thanks!
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Date of experience: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian Hebert wrote a review Aug 2020
Denham Springs, Louisiana128 contributions47 helpful votes
We were able to book online. We were given detailed directions. We arrived and filled out the paperwork and they took our keys. We paid a fee but they brought our car to the end of our trip for us. Staff was so friendly. Because the water was low they booked us from Tyler Bend to Gilbert. It was awesome. The equipment was in great shape and the beautiful of the River speaks for itself. Can’t wait to come back. Suggest coming in the spring when the water is higher. We saw all kinds of wildlife and several different species of fish in the clear, cool water. Two thumbs up.
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Date of experience: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Wanderer622284 wrote a review Aug 2020
Little Rock, Arkansas35 contributions10 helpful votes
+1
Stayed in the Wanderlust cabin for the weekend and booked two kayaks thru this company. Cabins were around $200 a night with amazing covered porches with swing and rocking chairs and a complete kitchen. Outside we also had a PK Portable Kitchen Grill and a huge fire pit with wood and a picnic table. The bed was comfortable and they had Netflix available if that's your thing. The float trip was very easy to book and organized with an easy launch. The staff for the float trip sign in and at the river spots were all young adults and were pretty polite and upbeat. The area is beautiful. I did accidentally leave a wallet behind, which the company found and shipped back to me with everything (cash and credit cards) in it and absolutely nothing missing. Great experience and trustworthy company to do business with!
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Date of experience: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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