Ski & Board Traventuria
Ski & Board Traventuria
5
7:30 AM - 8:00 PM
Monday
7:30 AM - 8:00 PM
Tuesday
7:30 AM - 8:00 PM
Wednesday
7:30 AM - 8:00 PM
Thursday
7:30 AM - 8:00 PM
Friday
7:30 AM - 8:00 PM
Saturday
7:30 AM - 8:00 PM
Sunday
7:30 AM - 8:00 PM
About
SkiBansko.bg was founded in 2009 by a team of passionate people. Ever since, Ski&Board Traventuria has affirmed itself as a leading provider of ski and board equipment, lift passes, tuition and transfers. Our ambitious team is servicing guests with positive energy, attention, professionalism. We’ve moved to our current location in 2013 and it’s one of the most modern shops in Southeast Europe. Spread over 400 m2 it includes storage and retail sections. Every year, before the season's start, we purchase for rent over 1000 brand new pairs of boots, skis and boards from leading brands. We offer personal lockers with a built-in drying and disinfection system. We have a service center (over 200m2) where we take care of the 3000+ pieces of equipment we offer for rent. We are ready to respond to the needs of skiers with all kinds of experience. For the free time of our guests, we have a list of apres-ski activities.We organize hassle-free transfers from/to the airport with our modern fleet.
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

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Popular mentions

5.0
5.0 of 5 bubbles823 reviews
Excellent
707
Very good
74
Average
16
Poor
13
Terrible
13

Mihaela I
1 contribution
1.0 of 5 bubbles
Jan 2023 • Friends
Besides the good experience we had on the trip to and from Bansko I want to express my disappointment from Traventuria services in general.

Me and partner have been using this company for the last 5 years , last year we came with a group of 8 people ,this year with a group of 11 . Many of my friends had a bad experience last year with snowboard equipment ( soggy boots , faulty board ) and nobody have even spend time to ask them questions and explain what is the best equipment and size for a new starters and give a basic guide . This year we have all booked for a premium equipment and paid more in order to have a better quality equipment and enjoy more .
Unfortunately there was no difference than what we had last year and the situation with the new people in the group have repeated again . There was no checks and advise ,one of my friends was given snowboard boots 2 sizes bigger than her shoe size , also for a “premium equipment “ there was absolutely nothing different than what we had last year as non premium and what me and my partner had in the last 5 years for skiing .
After the overall experience in last 2 years me and my friends won’t book there again .
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mihaela, Thank you for taking the time to write a review. As a company with an outstanding reputation among the skiing community, we are always striving to provide an excellent service. A part of that is talking to our customers. We've been focused on receiving their feedback by sending e-mails about satisfaction to each reservation each season. I am really surprised to see that you've been disappointed with our equipment last year and you express your thoughts just now. The difference between the premium and basic packages can be seen during the reservation procces and on our blog. The biggest difference lay in the payment, fitting and storage options. When it comes to the equipment, with the premium you get newer equipment (rented for a season or two) and within the basic package there are skis and boards of up to five seasons. TOP and VIP supplements (brand new equipment) can be booked with the premium pakage. I have checked our records from the last season and I can see that some people of your group have been upgraded with premium package last year and with TOP and VIP supplement this year, free of charge. I am sorry you did not book lockers last year, otherweise the "soggy" boots would've been dried overnight in our lockers with built-in drying system and the problem wouldn't occur. However, each team member will go above and beyond to exceed your expectations, if you share any conceren you have with the equipment, therefore the boots would've been changed if you have spoken to our team members. Same is valid for your friend, who received bigger boots- we have more than 300 pairs of boots in the shop and double more in our storage. I am sure that the perfect boots for her are in the shop and they were waiting for her- she just needed to mention that she's not comfortable with the equipment recived. Best regards, Annie Paykova
Written February 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Danny P
1 contribution
5.0 of 5 bubbles
Feb 2023 • Family
Traventuria staff where brilliant with us on our first every winter sports holiday. They were very accommodating with my 5 year old who only skiid for half the time. Jacob was very friendly and helpful on our first day and then each day on collections and drop off of our kit, he would go above and beyond to ensure I was able to access kindergarten and bus/taxi services
Written February 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Danny, Thank you for your positive review of our services! Hopefully, we will have many other possibilities to give you outstanding customer service next season! Best regards, Annie Paykova
Written February 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah W
London, UK6 contributions
5.0 of 5 bubbles
Jan 2020 • Family
We had a private transfer for our family of 6 to and from the airport.
Have to say it was the best service we received during our stay. Our driver (same driver for both ways) was warm, friendly and polite, something we didn’t find with any other service we paid for during our stay.
We will never visit this country again - we had the holiday from hell and I’ve never visited such a cold, uncaring and unfriendly place, but our driver was an exception and we are grateful for this service.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sarah, We are sorry to hear about your disappointment with Bulgaria. Thanks for leaving a review, our staff always goes the extra mile to keep our customers happy. Looking forward to seeing you! Kind regards, Annie Krumova
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephen H
Stoke-on-Trent, UK15 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
Now my 4th ski trip with traventuria and can’t fault them. Just had a party of 12 people for skiing in bansko, traventuria arranged the airport transfers to the hotel, all equipment hire, list passes and also daily shuttles to the top of the gondola (to avoid the queues).
Many thanks guys and girls you were all very helpful
Steve
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Steve, Thank you very much, it has been a pleasure to serve you and your friends. We are happy that everything went well and you guys enjoyed your vacation. You should come back next year! Kind regards, Annie Krumova
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

John S
2 contributions
5.0 of 5 bubbles
Mar 2023 • Family
From the first day we arrived and went to get fitted for our equipment everything worked like clockwork.
The staff were amazing, able to get us fitted and sorted with equipment and a locker very fast.
Would use again and highly recommend to anyone!
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ally R
London, UK197 contributions
5.0 of 5 bubbles
Jan 2020
My brother and I recently had a short ski break to Bansko - since I had used Traventuria before (and was pleased!) I made sure we booked all our equipment, ski hire, etc., through Traventuria, and I also booked our return shared transfers between Sofia Airport and Bansko from Traventuria. Everything went fine, staff were friendly and welcoming and I was very pleased with every aspect of my booking and the service and the price. Great location near the Gondola, great locker service and transfers were quick and safe! :)
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ally, We are happy to hear you had a 5-star experience with us. Seeing such a positive review is the best thing we can hope for! Thanks for sharing, see you again! Kind regards, Annie Krumova
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Milan P
2 contributions
5.0 of 5 bubbles
Mar 2022
Best ski equipment rental service in Bansko. Staff were very hospitable and helpful. They were very flexible in finding customized and cost effective option for renting ski equipment during our holiday. Good quality of ski equipment, skillful staff, convenient locker facilities and location close to gondola station. I would recommend these services to everyone.
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Friend! Thanks for the positive rating and your time to leave us a review. We are glad you had a nice experience and we hope to see you again! Kind regards Maria Kamenova Sji & Board Traventuria
Written April 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

miriams395
Ra'anana, Israel87 contributions
5.0 of 5 bubbles
Feb 2020 • Family
It was a great finding to catch the transfer to sofia for 20 euros per person. The driver was careful and on time. Great option if you dont want to pay 70 euro for the trip (fixed price everywhere). The staff gave is great service.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Miriam, Thanks for sharing your experience on this platform. Your feedback is valuable to us and our customers. We look forward to seeing you again! Kind regards, Annie Krumova
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dedubya2015
Farnborough, UK3 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
As always a perfect service but the transfers to and from the airport were very crowded with 9 people and all our luggage in a small minibus it was a very uncomfortable journey. I have used this company several times in the past and the transfers seem to be getting worse as the years go on. But as far as the ski hire etc is concerned I can’t fault them
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, Thanks for sharing your feedback. We are sorry your transfer experience wasn’t an amazing one. We are always looking into developing our transport service and we hope you will give us a chance to make your experience a better one! Kind regards, Annie Krumova
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

fred666fred666
Caerphilly, UK4 contributions
4.0 of 5 bubbles
Mar 2023 • Friends
Great quality equipment and the lockers were fantastic, close to gondola and a good price. Would definitely use again. staff were a little grumpy when requested to change equipment even though i was paying 24 lev p day to change to board / blades. Service with a smile goes a long way.

Overall good shop though.
Written March 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Friend! Our highest priority is customer satisfaction and we will take into account your remarks. We will be happy to deserve your 5 stars next time when in Bulgaria. We will put an effort into improving as we always strive to provide the best hassle-free experience to our customers. You are always very welcome and we will be expecting to see you again! Kind regards, Maria Kamenova
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Ski & Board Traventuria - All You Need to Know BEFORE You Go (2024)

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