Flavio Acuna Spa Natural Center

Flavio Acuna Spa Natural Center, Bavaro: Address, Phone Number, Flavio Acuna Spa Natural Center Reviews: 5/5

Flavio Acuna Spa Natural Center

Flavio Acuna Spa Natural Center
5
About
Flavio Acuna Natural Center is a SPA center with wide range of services: relaxation massages, physiotherapy, facials, traditional Chinese medicine. Also the center has hairdresser services for kids and adults, manicure and pedicure and wax epilation.The loyal clients receive special discounts.
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5.0
165 reviews
Excellent
154
Very good
8
Average
0
Poor
0
Terrible
3

Alicia Johnson
3 contributions
Dec 2021
Rude and unprofessional. I will not be booking with them again. They are unable to problem solve. Not a good experience.
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
I apologize on behalf of everyone at Spa Natural Center. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Sincerely F.A.
Written January 5, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Krimmie
34 contributions
Dec 2021 • Family
Amazing beach massages! My daughter and I came to the Dominican Republic hoping to do a spa day. The resort we stayed in wanted $225 US dollars for a one hour massage in their spa. I did a little research on Trip Advisor and decided to give this spa a try. Their prices were very reasonable. We were not disappointed! We had the best service and wonderful deep tissue massages in a beautiful bungalow on the beach. We couldn’t have dreamed a better experience. It’s been the highlight of our trip!
Written December 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Thanks for the awesome review, Krimmie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.See you in the next future. Sincerely CC
Written January 5, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lynda H
2 contributions
Dec 2021 • Couples
Everything was wonderful, from the atmosphere to the deep massage that I haven't been able to find in most places. The young ladies fooled us with their small size, and packed a powerful punch in the excellent massages given. It was a beautiful breezy night, and the champagne was good and the fruit was sweet.
Written December 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Hi Lynda, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved spent time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again! regards cc
Written January 5, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

rachel
4 contributions
Dec 2021 • Friends
me and my 4 friends came here. we had a massage on the beach. they were super sweet and professional. the price was good, very clear, and several options for location, either beach, garden or indoor. we loved it.
thank you ....yosmeri mayelin miguelina raicelis and andrea
Written December 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Hi ,thank you very much indeed for your review , we really appreciate it. We always trying to do the best to improve our service and to make our guests happy . It was our pleasure to attend u and your friends. Hope to see you soon in the next future. Sincerely CC
Written December 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Micky c
2 contributions
Nov 2021 • Couples
My wife surprised me with a romantic SPA in the ocean I must say it was very nice 👍 I love it and enjoyed every moment of it and I wanted to schedule another one in the next day that’s how much I enjoyed that massage 💆‍♀️ 👍👍👍👍👍👍👍👍👍🤜🤝👌
Written November 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Mic, thank you for the your review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.Thank you indeed. Regards CC
Written November 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BethanyMegan1973
Nova Scotia, Canada336 contributions
Nov 2021 • Solo
My husband and I enjoyed our massages each time we went. I asked for a relaxation massage and my husband asked for a deep tissue massage and that is exactly what we got. Thank you to Andrea, Evelin, Migelina and Maria. We will definitely be back when we come to Punta Cana again.
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Thanks for the awesome review, Bethany! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Sincerely CC
Written November 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Eckomax
Los Angeles, CA1 contribution
We went for a treatment in their garden, which was super relaxing & personally we preferred it over the beach setup. Maria & Yosmeri we’re amazing. Attention to detail on the session was on point. Will definitely visit again when we return
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Maria & Yosmeri are attentive and love details, we are glad to have on our team! We count ourselves lucky for customers like you. We look forward to see you again in the future! Regards CC
Written November 27, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Al V
England, UK3 contributions
I haven’t yet been but my first impression - incredible! Carla has been absolutely amazing! I have arranged the moonlight massage on the website but needed help arranging scrubs & facials… we have now booked sea spa glow and the 4 layer facial! Carla was prompt in her replies via WhatsApp and did everything that I asked for to ensure that my booking was complete to our satisfaction! We are due to go for our 10 year anniversary ❤️ I’ll be back at the end of the month with photos & an honest review of our experience. Thank you 🙏🏽
Written November 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Dear Valentine ,we really appreciate you taking the time to leave us a positive review even though you have not yet lived your experience with us. We can't wait to greeting you and celebrate you special event with us .Our team is working hard and we try everyday to improve our service and do our best to exceed in guest's expectations. We ca't wait to welcoming you and giving you an unforgettable experience. See you soon FA
Written November 11, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nicole H
1 contribution
Jun 2021
This was the best spa experience I've ever had! We came on a girls trip for a friend's birthday. We were very taken care of before we even booked. They were very responsive and accommodating for any adjustments we needed to make. We did the beach massages and it was perfect! They even set up a sweet birthday message and champaign for us!

We received a beautiful tour through the botanical garden and sampled some products. The entire staff was very nice and we loved every bit of this experience. I will absolutely come back here!
Written July 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
flavioa589
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon:)Sincerely Flavio
Written August 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ayca & Timur
Zurich, Switzerland8 contributions
Jan 2021
Our experience was incredible! We had an amazing massage under the moonlight. After our massage, we had the opportunity to drink Mimosa and eat some delicious fruit snacks. The staff was very friendly and Mr. Flavio Acuna knows how to relax and enjoy! We are very happy that we choose his spa. We would definitely do it again.
Written February 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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