Rolys Fudge Shop

Rolys Fudge Shop, Lyme Regis: Tickets, Tours, Address, Rolys Fudge Shop Reviews: 4/5

Rolys Fudge Shop
4
Speciality & Gift Shops
Popular mentions

4.0
60 reviews
Excellent
38
Very good
11
Average
2
Poor
4
Terrible
5

Roger T
5 contributions
Nice little shop
Nov 2021
On a visit to Lyme Regis we popped into this little fudge shop and was good to see everything made is in house. Bought some sea salt fudge and was that good went the branch in Weymouth town and got a few other flavours. Nice and fresh and if lucky enough to time it right can see a fresh batch being made in house.
Written November 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

VACO07
602 contributions
Poor service
Oct 2020 • Friends
Staff were rude and far from polite, no acknowledgement. Love the fudge but absolutely no way I’m purchasing when service is incredibly poor.
Written October 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Phil W
Steeple Bumpstead, UK126 contributions
Taste It And See
Aug 2020
Called in to the shop while in Lyme Regis for the day. Glad we did. Not the largest shop in the world but the smell draws you in. Good selection of fudges on offer and you can watch the staff make the fudge through the window. Probably could have watched from inside before Covid but better safe than sorry.

Anyway, bought a couple of bags and went home. Once there we tasted our goodies and decided to go back to buy holiday gifts for the family.

Returned Friday and stocked up...yum! Staff were polite and friendly at all times and we never felt rushed.
Written August 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Haydn
Derby, UK34 contributions
Smell the fudge. Leave with a smile.
Sep 2019 • Couples
Wow, as soon as you enter the shop you’re hit the wonderful smell of freshly made fudge being made in front of your very own eyes. Once you’ve taken that in, head for the free samples. Delicious! Leave with an assortment box beautifully wrapped to gift to someone or keep for yourself! Great food, great service. Would come again for more!
Written September 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Burgessimo
London, UK40 contributions
Nice fudge but very rude staff
Aug 2019 • Family
Staff were so rude in this shop we won’t be returning. Especially when there is another fudge shop over the road.
The fudge was yummy though but since leaving the shop I am thinking did we do something to offend the lady? Were we too slow to order our fudge? Made us feel bad - such a shame.
Written August 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Navigator00467063592
4 contributions
My favourite fudge treat!
Nov 2018 • Family
The best fudge you can find! My second visit this week and the fudge is even better than before if that's possible. My nanny used to make fudge just like this, a lot like tablet really. We loaded up with bags to last us until Christmas! See you again soon.
Written November 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there Thank you so much for your lovely review. We work hard at making our fudge extra special so we’re so enjoyed it! We hope you had a lovely time in Lyme Regis and we look forward to seeing you in the run up to Christmas. Kind regards The Roly’s Fudge Team
Written November 28, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lindsay P
Somerset, UK18 contributions
Disappointed
Oct 2018 • Family
I love Rolys fudge and always visit when in Lyme and recommend to everyone! Today we visited to buy a gift and in all honesty the service was far from good, we looked at the per-made boxes and asked if they included a certain fudge to which we were told no that’s a summer variety. No bother we thought lots of other flavours to choose from.. the assistant could really not have made us feel less welcome when we asked for a box to be put together. There were 2 service assistants and while making up a box for us begrudgingly one kept shouting at the other all receipt cards that needed included and made us feel very much like a chore. The whole experience made us feel very unwelcome and uncomfortable. Will not recommend to anyone now due to poor service. Very disappointing
Written October 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there I’m sorry your recent visit to our shop was disappointing. We work hard at making our shop a warm and friendly place to visit but in this case, we have fallen short and I am sorry about that. Due to recent legislation, we must label every wrapped box and bag with all the flavours that are packaged inside. This is why the team members were communicating the flavours to each other, however I do appreciate that they didn’t need to shout them. I will be taking your comments and feeding them back to the team so this doesn’t happen again. I hope that next time you are in Lyme Regis you will pop in and see us. Kind regards The Roly’s Fudge Team
Written October 11, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Morag10
Aberdeen, UK13 contributions
Dissapointed
Aug 2018 • Family
Poped in, nice little shop great variety of fudge. 3 plates of different flavours fudge peices on the counter. I politely asked the assistant if they were for tasting (did not want to apear greedy or rude), assistant knodded, no smile, no enthusiasm or information given so I didn't take any. While my son was choosing some fudge, I saw a sign regarding Irish & Scottish money, was not accepted. I left the shop feeling very unwelcome, my son bought some fudge. Was wondering if my accent had offendeded the assistant. I was always taught from an early age, ITS NICE TO BE NICE.
Written August 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there I’m sorry you’ve had a bad experience in our shop. We work hard at making the best possible fudge we can and to make our shop an enjoyable experience. It seems that this time we have failed and I’m sorry about that. I will be making a note of your comments and I will be reviewing them with all of the team to ensure this does not happen again. In regards to acceptable forms of payment, since Lyme Regis lost all of its banks the Post Office has stated it will not accept any Irish or Scottish notes. As this is the only place we can now bank, we have had to follow their lead and state the same. I’m sorry our notice does not make this clear, we will rectify this. We hope to see you again soon The Roly’s Fudge Team
Written August 11, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

craigandsarah14
Luton, UK37 contributions
Fudgetastic
Aug 2018 • Family
We stumbled upon this fudge shop by mistake but it was well worth it. It is a little pricey but honestly it is well worth it. There is a shop in weymouth as well. Delicious.
Written August 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there, Thank you for taking the time to review our shop. We work hard at making the best fudge we can, in Lyme Regis, so we are glad you liked it. Hope to see you again soon The Roly’s Fudge Pantry Team
Written August 11, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Samantha M
Oxford, UK32 contributions
Best fudge I have ever tasted!
Jul 2018 • Solo
Very friendly and I was able to taste everything before I brought any for myself. Would definitely recommend if a fudge lover.
Written July 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there Thank you for taking the time to review our shop. We work hard at making the best fudge we possibly can, so we are very pleased you like it. Hope to see you again soon The Roly’s Fudge Pantry Team
Written August 11, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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