Alice's Bear Shop and Teddy Bear Hospital

Alice's Bear Shop and Teddy Bear Hospital, Lyme Regis: Hours, Address, Alice's Bear Shop and Teddy Bear Hospital Reviews: 4.5/5

Alice's Bear Shop and Teddy Bear Hospital

Alice's Bear Shop and Teddy Bear Hospital
4.5
Speciality & Gift Shops
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
About
Alice's Bear Shop is a designer and manufacturer of Teddy Bear and Rag Doll kits. We are an online shop and a Teddy Bear and Doll Hospital, situated in the beautiful seaside town of Lyme Regis. We thought you'd like to know: We are an ethical company. If you wish to know more about this you can find it on our ethics page on our website. We opened in January 2000 We are one of the few remaining Teddy and Doll Hospitals in the UK and receive patients from the world over. In the Hospital we have a team of doctors: Dr Dave and Nurse Lesley - our specialists in repairing elderly bears, Dr Joe, Dr Colette and Dr Margaret. We have Cheryl and Wendy working on admin as well as carrying out repairs. In the shop we have Lynn. Behind the scenes is Maria who keeps us on our toes!
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4.5
44 reviews
Excellent
39
Very good
2
Average
1
Poor
0
Terrible
2

MARK J
Norwich, UK66 contributions
Absolute Magic
Apr 2021
What a wonderful find. Owing to the success of the wonderful tv programme, the repair shop, I was encouraged to search the internet for a company to restore 'Big Ted'. Communication was swift and prompt, and albeit the fact they were extremely busy, I was happy to wait. The work was absolutely outstanding and well worth everfy penny. Big Ted looks as good as new, and can now hear with his new ears!. Yes, I know what some of you may be thinking, but the shop takes you down this path of magic and fantasy, and it is delightful. This can bring a huge smile to many, and it has been an absolute pleasure to relive childhood memories. I cannot recommend this company highly enough.
(Everything was handled via courier owing to covid)
Written June 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Briony H
Sutton, UK2 contributions
Complete bear restoration
Nov 2020
Completely restored my boyfriend's bear, and communicated really nicely with me along the way even though it was during lockdown 2 of Covid. Was a bit pricey but completely worth it for the time and detail they put in, please do see the pictures.

Note; they were asked not to wash the original material or restore the ears for personal reasons.

Special thanks to Wendy for the 5* communication.
Written December 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HKT
Pontardawe, UK14 contributions
Lovingly restored my favourite monkey
Jul 2019
I sent my much-loved monkey called Norman off for repairs last year and emailed instructions for everything that needed doing. The shop were great at ensuring they understood what needed doing and even emailed to let me know the minute Norm arrived at the shop, as I was worried about posting him.
My husband and I took a trip to Lyme Regis to collect him once he was ready and I was really pleased with the work they did on Norm. Dr Dave restuffed him, made him a new pair of paws from yellow felt, stitched lots of ladders in Norm's lining and replaced the felt on his face. I'd happily use them again for future repairs and would recommend to others feeling nervous about sending their favourite soft toy off for repairs.
Written June 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TEC182014
Weymouth, UK48 contributions
Teds new hips
Dec 2019 • Business
I took my 60 year old Teddy to have new hips. I cannot fault all the staff at Alice's Bear Shop. Everyone was extremely sympathetic 😊 a very interesting place and well worth a visit.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alexandra C
14 contributions
Heart warming experience
Oct 2019
I am both shocked and grateful that a place as sweet and humble as this still exists. The staff are lovely and encouraged me to make my own bear on my 6 week stay in Lyme Regis. I have just finished my first, Charlotte and will now be starting my second. I highly recommend visiting if you are in town. You can call them or email them if you need help and if you are in town you can even sit down with them, no appointment needed. Some of their bears for purchase are weighted, I wanted to weight my bear but their steel weighting was out of stock so one of the men that work there gave me two pouches free of charge that he had in his kit (enough for both bears) AND they lent me their only spare of pliers!
Written October 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ted&Annie
1 contribution
New Teddy and Doll
Oct 2019
Teddy had been in need of repair for some time, not the kind of thing I could do. It was nice to hear someone who could help. today I picked him up and what a lovely surprise he's looking nearly new. 75 years old but a new lease of life and proudly sitting making me very happy. The doll had been in a draw for over fifty years but the staff at the hospital have brought life back to her again. Two very happy people and a great thank you to Alice's Bear Shop and Teddy Bear Hospital.
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stonemaiden
Stone, UK22 contributions
Really helpful, knowledgeable bear lovers.
Aug 2019
I had been intending to take an old bear of my mother's when we went on holiday but in the last minute kerfuffle I forgot ! However we went to look for the hospital and talked to the nurses and Dr's and they were very helpful and hopeful ! I have a few very old soft toys in need of help and I will definitely be going back there. Whilst I was there I bought a beautiful , miniature mohair bear, "Billy' a Mac bear by Carol. He is gorgeous and I am so pleased I found this lovely place.
Written September 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nick R
26 contributions
Collection
Apr 2019 • Business
55 years next Monday I was given Peter. He has been loved and in the wars since. Moth and Border Terrier attacks has not helped and losing his sound box.
UNTIL I found Alice's Bear Shop!

Picked him up on Sunday afternoon. My son hugged him all the way home to Cornwall.
Got an old loved teddy not too well send them to Dr Dave.
Written April 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Beryl49
New Malden, UK9 contributions
Grace
Dec 2018 • Solo
Thank you received Grace back today complete head back on, Thank you for a great service and your help. Much Appreciated. Didn’t actually visit shop/ hospital all done via phone or email.
Written March 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PollyPerkins38
Newport, UK18 contributions
Teddy Bear Hospital
Aug 2018 • Friends
I have a small white teddy bear called Offy ( short for Theophalus). He is a very old bear and was in much need of some TLC. I found Alice's Bear shop and hospital, a friend(Jane) and I went to check it out. We arrived at the said shop and were very surprised to find how big it was, and the variety of toys waiting for operations. Dr. Dave was not operating this day, but would be able to let me know whether he could operate on Offy and how much it would be the following day. I decided Offy would be in good hands here so left him there.
Dr. Dave duly telephoned me and I told him that Offy was a 'Special Bear' and he agreed with me. We agreed on a price for the operation and the arrangements were made. I was a bit worried that the operation would hurt, but Dr. Dave assured me that Offy wouldn't feel a thing as he would be 'under sedation'.

I am pleased to say that the operation was a success and Offy is back home now, sitting on a shelf with his friends and (possibly) telling them all about his adventures
Written February 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Alice's Bear Shop and Teddy Bear Hospital

Alice's Bear Shop and Teddy Bear Hospital is open:
  • Mon - Fri 10:00 AM - 4:00 PM


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