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The Railway Touring Company

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Address: 14A Tuesday Market Place, King's Lynn PE30 1JN, England
Phone Number:
+44 1553 661500
Website
Today
9:00 am - 4:00 pm
Closed now
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Hours:
Mon - Fri 8:45 am - 5:00 pm
Sat 9:00 am - 4:00 pm

TripAdvisor Reviewer Highlights

Read all 402 reviews
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  • 196
    Excellent
  • 65
    Very good
  • 19
    Average
  • 42
    Poor
  • 80
    Terrible
The Winter Cumbrian Coast Express Sat 28th Jan 2017.

Originally booked this last September, as advertised, for my three grown up sons and myself. The week before, I became aware, via enthusiasts websites, that this train would not... read more

4 of 5 bubblesReviewed 2 weeks ago
Geoff G
,
Milton Keynes, United Kingdom
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402 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Milton Keynes, United Kingdom
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Originally booked this last September, as advertised, for my three grown up sons and myself. The week before, I became aware, via enthusiasts websites, that this train would not run as intended and would run from Carnforth to Carlisle and back via Shap only due to "gauging" issues around The Cumbrian Coast route! I was somewhat annoyed about this as... More 

Helpful?
2 Thank Geoff G
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are pleased to read that you enjoyed your day. West Brom Tom is an asset to RTC along with all of our volunteer stewards. We will pass your kind comments on to all involved. More 

Milton Keynes, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

What a day out with my Dad and brothers, excellent run up north behind 86259 Les Ross, shame the lights in the carriage weren't working until the fitter sorted at Carnforth was a bit dark going through tunnels, also bacon rolls ran out far too early, excellent run over Shap behind Scots Guardman with the legendary Steve Chipperfield driving, managed... More 

Helpful?
2 Thank DGG1988
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are pleased that you enjoyed your day. We hope to keep the mainline steam operating for as long as possible. More 

Northampton, United Kingdom
Level Contributor
66 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We booked on the Cumbrian Mountain Express and travelled on 28 January 2017. Booked premium dining as a late Christmas present to ourselves. Train turned up on time. Welcomed on to the train and served a great breakfast. Steam loco attached at Carnforth and had a brilliant run over Shap in pouring rain. Served lunch before reaching Carlisle. After a... More 

Helpful?
1 Thank Joe_Horsley
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review following your recent trip with us. We are delighted that you had a great time and look forward to welcoming you back on board again. More 

Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We travelled on board on Winter Cumbrian Coast Express in First Class. We wanted a change from standardised for a bit more comfort and see what was on offer. The staff on board were very friendly and always in view. The only slight issues were the warm pastries, sadly they were not and once the steam loco was attached the... More 

Helpful?
Thank Neil D
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are glad that you have a good day with us. Your comments relating to the pastries will be passed on to the catering team. More 

Milton Keynes
Level Contributor
99 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This journey ran to time in both directions and was blessed with winter sunshine as it travelled the Cumbrian Coast which offers exceptional views both coastal and of the western fells. Good service from the volunteer stewards throughout. The steam loco Scots Guardsman provided wonderful sounds and performance throughout - the delight it brings to children and even to young... More 

Helpful?
Thank David P
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are delighted to read that you had a great day with us. Your comments will be passed to all involved. More 

Greater Manchester, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 19, 2017

Booked this as a Christmas Present and was really looking forward to it, that was until the tickets arrived. Seems the scenic route through Cumbria has been replaced with a haul through Shap and same coming back. Also the steam engine will only haul as far as Carnforth on the way back to Manchester. Operational reasons and circumstances beyond their... More 

Helpful?
4 Thank Maxine B
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. Unfortunately as you are aware we were forced to change our route due to operational restrictions imposed by Network Rail. We worked tirelessly to have the decision reversed. We are continuing to work in conjunction with Network Rail to review the current gauging issues which is receiving their full attention. We apologise for the disappointment... More 

Leicester, United Kingdom
Level Contributor
69 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 15, 2017 via mobile

The Railway Touring Company's Steam Railway Tour to the Harz Mountains was our first organised tour together. Our tour manager host, Andrew, put together an excellent programme that combined chartered steam trains, chartered vintage trams and guided tours in Leipzig, the Harz Mountains Region, Potsdam and Berlin. It was a wonderful holiday.

Helpful?
Thank Dwortley
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are delighted that you enjoyed your recent holiday with us. I will ensure that your comments are passed on to all the team involved in making the holiday a huge success. More 

Mildenhall
Level Contributor
109 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed December 9, 2016

Took a trip from Brandon to York hauled most of the way by the Duchess of Sutherland and it was great. The rail carriages are in superb condition but the fantastic staff and volunteers made the trip truly exceptional. Plenty of time in York

Helpful?
Thank Dan_MarthaMildenhall
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are delighted that you enjoyed your day with us to York. Your comments are very much appreciated by all involved. More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 9, 2016

We travelled on the York Yuletide Express from Attleborough to York and return. Slight disappointment that the steam locomotive joined at Peterborough instead of hauling the train throughout, but this was beyond the company's control and was explained the previous day. (It's also made clear at booking that things can change). Actually some railtour operators would have just diesel hauled... More 

Helpful?
2 Thank Robert R
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you very much for your review. We really appreciate your comments and your understanding of the situation we found ourselves in. Every best effort is always made to ensure that we run as advertised or as near to it as possible. We have noted your point regarding the wording of our explanations and we will endeavour to make things... More 

Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed December 8, 2016 via mobile

Day before going told that no steam train will be on till Peterborough which was why we booked in the first place. They don't tell you about the stops and delays on the journey .12 hour journey time to York and back is too long from Norwich. There must be better company's doing this out there.At one point it was... More 

Helpful?
3 Thank Lesley R
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. Due to the operational issues explained to you the situation regarding the steam locomotive was due to a decision made by Network Rail, of which they issued an official apology, and was beyond our control. Every effort was made to ensure that we had steam from Peterborough and that the trip was not diesel hauled.... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?