Tenerife Perla

Tenerife Perla

Tenerife Perla
4.5
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Tenerife Perla is part of World Pearl, a reference in the sector since 1985, which guarantees the widest range of pearls market at very reasonable prices, with the most innovative designs and expert advice. We specialize in cultured pearls from all over the world, offering pearls from Japan, Tahiti, Australia and Asia. Our wide variety of pearls ranges from classic and timeless models, to the most modern and innovative trends with optimal value in each range. All our pearls come with a quality guarantee. Furthermore we supply a workshop service where you can design unique pieces, adapt sizes and lengths, re-thread necklaces and bracelets or have repairs done on your existing pieces. Marvel at the infinity of shapes, sizes and colors and enjoy our expert advice at any time.
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

Top ways to experience Tenerife Perla and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles287 reviews
Excellent
161
Very good
82
Average
27
Poor
5
Terrible
12

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Robert Å
Sweden1 contribution
5.0 of 5 bubbles
Jan 2024 • Couples
I have bought fine jewelry sets with pearls at a good price from this store
It is a nice store with good staff and very service oriented I highly recommend a visit to this store I was treated well by the seller sahily very good service and very nice she speaks swedish english and spanish
Even her colleagues were nice
I will go back to this shop when I come to Tenerife again
Google
Written June 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ana A
1 contribution
4.0 of 5 bubbles
Sep 2023 • Family
They gave me a gift from this place and it has very good quality and is beautiful.
They also have a guarantee and great service, one of the jewels broke and when I showed it to them they promised to send me a new one, with a quick response.
Very happy with the result and the attention
Google
Written December 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mary G
14 contributions
5.0 of 5 bubbles
Feb 2020
I looked for this store because they had a sign up at a cross street. So, finally tracked them down, and fell in love with the bracelets.
We bought 5 for presents, and 3 for me. They all have pearls on them, but are unique, very pretty and reasonably priced.
If you are in Tenerife, you MUST find one of their 3 stores,
They sales ladies were so bery helpful with telling us how to get a free bracelet, etc.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mary, Thank you so much to write such nice comment. We are glad that our products pleased you so much. Actually have 10 stores in Tenerife, 4 in Gran Canaria, one in Lanzarote and also in Marbella & Torremolinos. You may also find us online and ask anything you may need to our Personal Shopper. Sincerely, Tenerife Perla
Written September 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura M
1 contribution
1.0 of 5 bubbles
Feb 2024 • Family
Good afternoon,

This letter is a formal complaint for the humiliating attention that I received today, 02/23/24 at 10:10 am, from your employee with red hair and white skin, a gray jacket and white shirt, in the Playa de Playa store. the Americas.
I am about to buy a basic turquoise bracelet and I ask your employee to please wrap it for me as a gift and put it in a horrible cardboard box, I explain that the previous afternoon 02/22/2024 I had been buying two more bracelets and the packaging of these was a leatherette envelope with a bow, I inform him that I want the same packaging, he gives me a resounding NO!! With excuses like, there isn't one, it's not possible, that those envelopes were not provided for that cheap bracelet... I repeat that the previous afternoon I had prepared it with the envelope and the employee tells me what it is. ..to which I refuse to accept his imposition and I tell him that, I didn't understand, how he couldn't give it to me today... and the employee from the previous day (who, by the way, was an excellent professional) did give it to me, what's more He gave me a choice, because for me it was very important that the packing was a certain way.

In the end, he took out the leatherette envelope and put in the bracelet and continued saying in an arrogant tone that he already knew what he had to do, write a negative review, to which I replied that no one tells me what to do, I ask her to charge me and give me the ticket that I want to leave, to which she continues saying that, on top of the fact that I have not paid for the bag, I start demanding, I tell her that, if I have to pay the payment, I insist that , don't talk to me, or tell me what I have to do, that it's not a school and that I was too arrogant to be behind a counter.

I have been on the verge of leaving without buying ANYTHING, because of the embarrassment he has put me through and the inquisitive tone with which he has addressed me.

I don't know how strict your packing policy is... but I've been working for the public for 20 years selling, it never occurred to me to speak to a client in that tone and I had never received such VEJATORIOUS treatment!

I found your employee's behavior disgraceful.

After leaving there I have promised myself that I will never enter or recommend any of their establishments again in my life.

I have thought it appropriate to inform the customer service department of what happened, why, I still can't believe what has happened.

I need an explanation.

Without further ado,
Google
Written February 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Estimada Laura, Lamentamos profundamente que no haya tenido una experiencia satisfactoria en su segunda visita a nuestra tienda. Entendemos el motivo de su reseña y esperamos acepte nuestras más sinceras disculpas sobre lo sucedido. Nos tomamos muy en serio los comentarios de nuestros clientes ya que escuchar, pensar, actuar y aprender forman parte de nuestros valores. Si bien tenemos una política de packaging para nuestros productos, siempre intentamos garantizar la satisfacción de nuestros clientes ofreciendo como cortesía un packaging alternativo sin ningún tipo de coste adicional. Su comentario nos sirve para reforzar este mensaje con todo nuestro equipo y mejorar nuestro servicio de atención al cliente. Nuestro objetivo es brindar una experiencia de compra excelente y trabajamos a diario para conseguirlo. Sentimos mucho que en esta ocasión la atención al cliente y la comunicación de esta política no haya sido la adecuada y por eso ya estamos trabajando para mejorarlo. Esperamos tener la oportunidad de ofrecerle un mejor servicio en una próxima visita con una experiencia de compra que cumpla con sus expectativas. Por favor, no dude en ponerse en contacto con nuestro equipo de atención al cliente, en el email customerservice@tenerifeperla.com si necesita alguna otra aclaración o si hay algo más en lo que podamos ayudarle. Su valoración nos ayuda a mejorar y por eso le agradecemos su opinión. Reciba un cordial saludo Tenerife Perla Atención al cliente
Written March 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Zou J
1 contribution
1.0 of 5 bubbles
Jan 2023 • Solo
This review is.about sttore on Commercial Oasis beach Meloneras
very unpleasant experiance, there were 3 staff,2 were busy chatting and did not offer any help or greeting,totally ignored me until i asked , one of the lady (the tallest)seems can not be bothered, even though served me however shows no patience or interest, even looked away whilst i was trying on, i feel she almost throw the earrings to me.
she gave me one box after i purchased two pair of earings, she did not even look at me but throw another box in the bag when I asked for another box, made me feel i.should not ask for one box for each earings,totally horrible experiance, my shopping was ruined by the service, will not go back to the shop or even buy the brand, what a shame, such great brand ruined by its staff.
Written January 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philippe T
2 contributions
1.0 of 5 bubbles
Sep 2023 • Couples
We went to the Adeje Avenue d’Espagne store opposite the La Pinta hotel to buy a gift for our little girl’s birthday! We presented a voucher giving the right to a free pearl worth €10. We were told that we had to go to the Armenime store 8 km away to get our gift! No car to get us there and return taxi more expensive than the value of the gift.
It smells like a scam! Already the pearls do not come from Tenerife… Next stay I will move on!
Google
Written September 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jon S
Farnham, UK74 contributions
3.0 of 5 bubbles
Nov 2022 • Family
Nice products

This is a large shop with lots of very nice jewellery. It is a bit out of the way and so we had to get a taxi to visit. I was a bit disappointed with the engagement from the staff who didn’t seem very interested but there were plenty of them and we managed to find some nice things to buy. I’m not sure it is worth travelling a long for but if you are near by then worth stopping in.
Written November 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul L
Colchester, UK54 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
We went to tenerife perla last year and bought a lovely set of earings. This year went to a different branch. Still the same high quality unpressurised service. Have bought a neckless and another set. Beautiful, excellent quality. With a huge choice for every everypocket.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your comment. Tenerife Perla
Written September 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sjoerd R
1 contribution
5.0 of 5 bubbles
Jul 2024 • Family
In April we went to the shop of Tenerife Perla Maspalomas. This is where I bought a ring. Now I found out at home that there was a small hole in the mosaic part. I emailed customer service and they solved it very nicely. I was allowed to get a new ring or have it sent. Chosen to pick up since I went back again in July.

Upon arrival at the store, all I had to do was say my name and the ring was already ready. Really a top service!!
Automatically translated
Written July 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kondor D
1 contribution
1.0 of 5 bubbles
Jun 2013 • Solo
The store is lovely, they even did a custom fitting as a present for my mother (modified a black pearl earring into a necklace pendant) for free, mother loved her present. And then the coating started to peal off and it turns out it was a plastic speare with some shiny black cover! I am deeply disappointed! I can't insert a picture here, but if the store wants to contact me i am happy to send them the pictures.
Written May 20, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear customer, First of all thank you for your comment about our shop. Some of the pearl culturing methods, such as for the Akoya pearl, include inserting a shell nucleus in the mollusc from where layers of nacre are formed. As it is a completely natural process, even with high standards in Quality Control, in rare cases the nacre layer that covers the nucleus might peel off. As all our pearls are under guarantee we will send you our contact details so you can send us a photo of the item and your receipt and we will immediately look for a solution. We also ensure that each customer is informed about the different types of pearls we sell through display material our sales assistants and finally in the receipt. I will personally check and certify that your pearl matches with the one described in your receipt. Our reputation and your peace of mind is essential for us so if you feel that our certification is not enough we will give you the option of using an independent gemological laboratory. We will send you these details as soon as we receive your email. We sincerely apologies for all inconveniences caused. Regards.
Written May 22, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 118
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Tenerife Perla - All You Need to Know BEFORE You Go (2025)

All Adeje HotelsAdeje Hotel DealsLast Minute Hotels in AdejeHotels near Tenerife Perla
All things to do in Adeje
Day Trips in AdejeAmusement Parks in Adeje
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars