Moana Diving
About
MOANA DIVING is a Dive Center, that offers the best PADI diving courses, Try dives, Snorkeling and Diving excursions for Certified Divers in South Tenerife. We also sale CRESSI products in our shop. Fully regulated by the Canarian Authorities. PADI 5 Star rating, with the best Quality and Service possible in our staff, activities and facilities.
Adeje, Tenerife, Spain
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles309 reviews
Excellent
286
Very good
20
Average
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Poor
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Mari L
1 contribution
5.0 of 5 bubbles
Jan 2020 • Solo
I spent a lovely day with very professional staff of Moana Diving, and can fully recommend them. I have been diving actively before, but now I had several years break from diving, and wanted to refresh my skills a bit. I chose Moana based on reviews, and had no recrets. Everybody in the diving center is very sweet and incouraging, very professional, and they made me feel well cared for and welcome. We saw little bit of everything on the dives (I did two), and I enjoyed a lot. Dive sights were nice with sandy bottom and rock formations for sea creatures to hide in. My craving for diving more hit hard again, so thank you Moana Diving, I hope I will be back soon!
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are very happy to hear you are hooked again by scuba diving and being part of this process makes us very satisfied with the job done. It's great to see how satisfied you are with our dive center's service and specially by our staff that works very hard to make you feel safe and happy during your stay with us in Tenerife. Hope to see you soon for some more dive sites to visit. Big hug from all Moana Diving team members.
Written February 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

seanm879
New Ross, Ireland15 contributions
5.0 of 5 bubbles
Oct 2013 • Solo
I have now been diving for more years than I care to remember, mostly in the cooler and rougher seas around Ireland, but I have also travelled extensively. My original training and qualifications were with CMAS, but I became familiar with PADI while diving abroad. Having reached the top CMAS qualification level in 2001, I decided last year to do the PADI IDC and IE in Tenerife as a cross-over qualification.
When I was in Tenerife again lately, now having around 100 dives there, a diving colleague suggested to me I should try Moana Diving in Puerto de Colon in Adeje for a change.
I was greatly impressed. First of all the location is right in the heart of the main marina in Puerto de Colon. Just cross the road and you're on the pontoon where their boat is moored. Right next door are two restaurants that serve everything from a coffee to a full dining menu. Just a hundred metres away is the beautiful sheltered semi-circular beach of Puerto de Colon
The centre has an equipment shop plus a full range of equipment for hire (although I had all my own, which I always do when travelling) There is a large changing area behind the front office, with toilets and screened hot showers, (which can double as private changing areas for the bashful !) There is a separate lecture room for seated briefings, and I have to compliment them on the standard of the map/drawings of the dive sites drawn on the whiteboard for each briefing. If there are many divers (and there were when I was there) Moana do 3 dives a day, one at around 9, 12, and 3.
Their boat was again impressive. Seemingly brand new, with a very quiet Suzuki 200 engine, it was spotlessly tidy. ( I personally prefer a dive boat to be fitted with grablines from stem to stern, but I soon got used to using the horizontal fenders). Another thing that impressed me on the over-all perfection was that the netting on all the dive bottles was in perfect condition, and was all tidily gathered in at the bottle necks. These little things say a lot. And of course all the bottles were already on the boat, and you were not allowed to lift a bottle either to kit up , or to take it off the boat at the end of the dive trip. They also insisted on personally assisting each diver from the pontoon into and out of the RIB. I am not used to this kind of luxury !
Kitting up at the dive site was also completely organised. There was no mad scramble, each diver was handed his/her mask and fins when everything was ready to go, and fully assisted with getting kit on. The dives themselves were at your own pace, you didn’t have to follow a “ human torpedo” dive leader. I had 6 dives, one with Darel, who after we had done our safety stop, was happy to linger a little longer in the shallows and the sunshine, one with Olatz, who took out the marine biology book at the briefing and showed me the rare yellow mottled crab that she was later able to show me on the dive, one with Jon who handled a small problem in rough conditions and poor visibility in an extremely professional and competent manner, and three dives with wonderful Salina, who looked after me like a guardian angel. The personal care and friendliness of all the team was the best I have ever experienced.
I was staying elsewhere, but Jon showed me the range of accommodation which is available at extremely reasonable rates just across the street, with sun balconies looking out over the harbour.
All in all, it was obvious to me that this was a very carefully thought-out and professional operation, with the emphasis on relaxation and enjoyment. If Carlsberg did diving, this would surely be it !
Thanks again, and looking forward to diving with you all again soon !
Sean Murray
Written October 8, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PCscubaman
55 contributions
5.0 of 5 bubbles
Jul 2018 • Solo
I've just arrived home after a weeks holiday staying in Costa Adeje where I booked four dives with Moana Diving. I researched dive centers before arriving and this one stood out, I walked into the center one lunch time which is directly opposite the marina where their dive boat is moored up and was warmly greeted by a friendly French man (Fabien) who spoke very good English, he explained the dive center's daily dive rota including possible dive sites we might visit and at what times. As I am a qualified Master Scuba Diver, Fabien advised the best days for me to dive so I would not be joining students at shallow depths which I appreciated so I arranged two 9.00am dives and two 12.00pm dives on two consecutive days, please note, all diving is from a RIB so be ready for a backward roll to enter the water!
Moana Diving insist on divers having dive insurance, if you don't have any they can arrange it for you to suit the duration of your dives which proves they are a very reputable company.
I brought most of my own equipment, the center hired me an integrated weight BCD and a wetsuit and both items were very good condition as was all their hire equipment.
Their diving cylinders have a dual valve with a-clamp and din fittings so If you brought your own regulators they will fit which ever type they are.
The sea conditions were quite choppy both days I dived, Fabien turned out to be not only a "champion speed boat captain" which made the boat trip interesting, but also an excellent dive guide for my dives and was always very cheerful and helpful with plenty of banter, Madita and Jerome who were also on board were very friendly and both excellent guides.
I met Ion the boss man on the last day, He's a very pleasant guy who showed interest in my enjoyment and asked how my dive trips were, overall I would highly recommend a visit if you would like to dive in Tenerife, top marks to Moana Diving.
Written July 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's our pleasure to read how satisfied you finish with your dives in Moana Diving in Tenerife. Even if the sea conditions where not the best we try to make comfortable boat trips for our dives. We are very delighted to hear such possitive review from a experienced diver like you. Whenever you return to the island here you have your Dive Center. Greetins from all Moana Diving Tenerife staff.
Written July 19, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julie D
Grimsby, UK30 contributions
3.0 of 5 bubbles
Aug 2017 • Family
Moana scuba diving came to our attention through Trip Advisor, whilst we were holidaying in Tenerife. I had been scuba diving once before, my daughters - 13 and 16 - had not but are both strong swimmers (swam out to islands before) and had snorkelled several times before in the Canary islands. Prior to booking the trip we had a good email conversation with Fabian at Moana Scuba diving. He was friendly, helpful and explained that the trip was suitable for the people in our party.

We paid a deposit and then the balance up front on the day. We booked a training dive in shallow water (beach or similar) and then a dive in what was described as a cove. We were hugely looking forward to it. When we arrived, Fabian greeted us, explained the process well (forms to fill, video to watch, beach training, then boat trip out to the dive site). He made a note of our sizes for the wet suits and footwear, and arranged these whilst we watched the video. Of the video only about 5 minutes seemed like instruction, the rest promo. With the doors open, the passing traffic noise meant we all missed bits of information, but were confident enough to fill in the tests we had about the key skills (fairly common sense yes/no questions), except that there was the one Italian gentleman (who made up the 4th person of our party) who had to be coached through not only the translation (understandable I guess - but why wasn’t there an Italian version?) but he was also coached to give the right answers.

At the end of the video, we got our equipment which was nicely laid out and was fine apart from my youngest - who has huge feet - size 7 - was given the same size shoes as her sister (size 4). She tried to push her feet into them for a few good minutes; I went to ask for bigger shoes, which just about fit.

Before we went for training, one of our instructors was strongly questioning the other in front of us about the equipment he’d decided to take out. One instructor talked us through the five key skills. Although he faltered, trying to remember the fourth skill, he got there (and to be fair, English wasn't his first language.)

We then went to the beach for our first training session. Strangely, we only took two sets of equipment to the beach, which was - in my view - a mistake. We should each have been getting used to the exact equipment that we’d use out on the dive. One instructor took my daughters for training in turn, the other took myself and our Italian friend. My instructor was friendly. I appreciated the high five every time I got a skill right, in hindsight I felt he should have been teaching our kids.

I waited for my youngest to finish her training and talked to my eldest. I could tell something wasn’t right. I talked with her about each skill, and she didn’t seem comfortable, we talked it through, practiced what we could while we were waiting and rationalised it. She was okay (my youngest came back pretty confident having mastered all the skills pretty much first time). We carried the equipment to the boat, put our flippers and masks into a box (how would we remember whose was whose?) and headed out on the boat. We really enjoyed the boat trip to what we were expecting to a be a cove. Perhaps with all of us having snorkelled in Tenerife before, we should have been prepared for how choppy it was, but we weren’t. And it wasn’t a bay, it was an area off a rock face. We held onto an anchored rope at the front of the boat to descend. The water was so choppy, I struggled not to bang my head against the boat (I’d later discover that my youngest had banged her head on several occasions - good job she’s a tough nut!)

I started to descend, but as I looked to my right, there was a floating flipper, and an instructor was looking for it. I passed it onto him. It belonged to my youngest. I’d later find out that both of them had come off (fit and tightness of equipment?).

I dived okay, perhaps I was comparing it to my dive in Barbados but the sea-life was just okay (not that predictable, so fair enough). I did see a sting ray, several trumpet fish and my instructor did catch and feed a dead fish to the other sea-life, attracting schools of fish. Fair enough - In Barbados I remember swimming through a ship wreck through thousand of fish in big schools (spectacular) so perhaps my hopes were a little high. As I couldn’t see my kids, I wondered whether they’d been taken to a shallower part or whether they’d decided it was beyond them and gone to sit on the boat. Either would have been just fine.

I felt like my instructor made sure I was having a good time, regularly checked on my oxygen levels and our Italian friend was looking pleased with this first experience of diving. When I got back on board I knew immediately that something was wrong. Both of the kids had a redness around their eyes; I knew they’d been crying which was unusual for them. I thought - perhaps - that they’d tried it and were frustrated about not being able to do dive. This was true. But there was more. Instead of putting them at ease, as they’d got back on the boat they’d received a separate grilling about why they’d not liked it. My eldest was asked whether she’d felt okay at the beach, she said not really, and was told she should have said something, “How was she supposed to do it in the sea, if she couldn’t to it at the beach?” I’m sorry, but their instructors signed her off as competent on the beach - that’s their job. And this gets to the nub of it, they were rushed to get off the beach, not properly checking their comfort levels. My kids were new to this, the instructors should have gone slowly, and been patient. As should our host on the boat. He was not. He should have looked after them on that boat, sensitive to how they were feeling and allowed them to chill. He suggested they get back in the water (stating that ‘even ten year olds can scuba dive’ - not helpful), suggesting they might get motion sickness on the boat; this was clearly not going to happen, and why put a fear into them that they might be ill, when the’ve just been through a less than great experience. Why not just chat with them and say it’s okay? He asked if they’d been snorkelling before (why ask now? - isn’t this a key bit of information for training?) when they said yes, they were told that scuba diving is no different. Apart from errr … equalising the pressure, the clearing masks of water at 12m depth, the fact that you’re not supposed to be using your arms to swim, the choppy water … I could go on. Why be so patronising, just accept the fact they didn’t enjoy it and empathise with the difficulty of it.

On chatting to my youngest about what had gone wrong, she explained a few things including that her mask had filled with water as it had flipped over when she tried to descend, which tells me that her mask was not on properly, just one of many things that should have been checked by a qualified instructor, before we got into the water. I wondered if she’d even got the right mask; the one she’d being practicing with - there was no way of telling. Both of them struggled with the equalising - fair enough - it’s a skill which takes time to build, I only ask for a bit of patience and confidence building.

Luckily the kids have not been put off this for life and say they’d try training again in a pool first, particularly if they were going out to calmer waters. I only write this review to say that, if you are a semi-experienced diver or an adult who feels confident in choppy water, go for it. If you’ve got kids who are strong snorklers/swimmers but Scuba diving novices, perhaps you should think twice. You live and learn.
Written September 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Julie, Thanks for your review, it will be very helpful for us to improve our service with the customers, to know what things we could do better. As you detailed a few points that were not good enough for your expectations I would like to give you also my point oof view about those,ok? First of all, I would like to remind you that in our first e-mail we offered you 2 different programs for beginners, Try Dive and Discover Scuba Diving. You choose to book the DSD ,which is the most complete and also more challenging one, through bank transfer whitout having a personal meeting where for sure we could answer and explain all details needed before booking the activity. About the video of the DSD program, is designed by PADI and as also we don't consider to be enough, our Instructors review the most important details with customers, before going to confined water dive, to emphasize a bit more on the skills to perform on the beach. This video session was on the 28th of August at 1:30 pm, quite warm, that's why we keep the door of our classroom open to avoid being to hot inside, but if the noise of the cars was too much, you could either turn up the volume of the TV as the remote was on the table or comunicate to one of my staff members the problem, we would then close the door and put a fan for the heat and problem solved. About the problem of the Italian language translation, this was for the test, as the guy could speak/listen perfect English, but when his wife booked for him, she did not tell us about his language and as she did the booking in English and did not say anything about it, he had English paperwork, that's all. About the languages speaking by our staff, you are right, none of us has English as mother tongue, we have Belgian, French and Spanish staff, that do their best in English speaking, sorry if this was not enough, but again if you could comunicate us that the English level of the Instructor was not appropiate and you could not understand him we could have sorted before going to the beach session. Sorry about the confusion of the shoe size of your daughter, sometimes when preparing several dive equipments it could happen, but as soon as you comunicated us we solve it inmediately. Our decision of not puting one equipment for each person to the beach, tries to avoid the tank carrying walking 50 meters to the beach for everyone and this way the Instructors can focus 1 on 1 with those students, giving a more personalized tuition to the DSD in their first contact with water. The Instructors did the beach training to everyone and even asked all of you if everything was ok, if you were comfortable and nobody said “I am not” or “I want to practice a bit longer”, which is perfectly understandeable and possible, specially in a day where there were no other divers than your group and the wife of the Italian man. No Rush! Once again, if your daughters did not tell us about how good/bad or comfortable/uncomfortable they were feeling we cannot know it and fix it. If you don't tell the doctor where hurts he cannot know what's your problem and heal you! Before going to the boat there is a break at the dive center, where there is again the chance of comunicating with us what your daughter told you while returning from the beach but we did not hear a word from you either. If you felt something wasn't fine with one of your daughters after the beach session why you didn't tell us anything about it? Why? About being rushed from your beach dive, we were not in a hurry as we were managing a group half of a full boat, with everybody doing same activity and nobody waiting or delaying the group. If you feel you need more time with the equipment to practice more, just let us know and we will do it. About the dive location we choose the one we think will be better sea conditions, and you are right there is a cove/bay where we sometimes go, but when south wind blows, reduces a lot the visibility of the site and creates some waves, making very difficult to dive there, that's why we choosed this other site, where it was choppy on the surface but once underwater was fine. About where you put your masks and fins on board I understand that you might not know but we use a system of colors/sizes being easy for us to know whose is which pair of fins, and also as I said before you were 5 people, with one lady, the Italian's customers wife having her own equipment so only 4 pairs of fins, no big confussion for our Instructors. The fins coming out of a divers foot is something that could happen when jumping into the water, specially because the movement of the leg can make the strap slide out of the rubber heel of the boots. As you saw it happened once and was solved quickly. About the head banging the boat, the Instructor always say to hold the line below the metal clip of the mooring line, so you would be away from boat. You started the descent with one of your daughters and the Instructor, would he supervise you but not your daughter from hitting the boat with your head? Your other daughter was hands held by the other Instructor on the surface to relax before starting the dive as she was a bit more nervous. The Instructor took her close to the boat, were I was the skipper, and we tried to encourage her and help her to do the activity, as she is able to do it after diving on the beach but maybe needed a bit more practice on the surface before starting the descent. She started to cry due to the situation and when she said “I don't want to dive and I want to go up in the boat” I removed her equipment immediately and help her to come on boat where provide some water. As I don't know their boat/sailing experience, told her that as the sea is a bit choppy there is a bigger chance of getting seasick, and maybe floating effortlessly with the wetsuit or snorkeling a bit could minimize the risk of seasickness. My idea was to prevent a seasickness, never to scare her with what could happen, sorry for giving some advice but I tried not to make the situation or their experience worse. I asked her what was wrong with the diving and she told me she didn't like it, neither at the beach session. That's when I ask her why she didn't say anything about it before? “I don't know”. I also told her that if she didn't feel comfortable whit the breathing through the regulator on the beach does she think it was going to be better/easier from the boat?Again “I don't know”. After this chat, your other daughter comes to surface with the Instructor who wants to ask her why she removed several times the regulator out of her mouth underwater, as this could be risky for her. She says she doesn't want to dive more and we bring her back on board, where also start to cry together with her sister. After giving her some water, I try to explain that the breathing through the regulator and through a snorkel is similar, due to mouthpieces on those devices, and speak about the right position to hold it into the mouth bitten by teeth. I know the difference with diving and please tell me who of my staff asked you to remove your mask at 12 meters depth to fire that Instructor immediately. Maybe this was not like that, yeah? About the Diving conditions in Tenerife and Barbados, apologise for not having colorfull fish Coral Reef at this side of the atlantic, but you have seen more or less the species that you can find in our website, brochures, e-mails. By the way, you should be a bit worried if they took you into a wreck when a DSD program as it’s forbidden not to have direct access to surface in a PADI DSD or OWD course due to security reasons. It’s PADI standards, you cannot know as not being a Dive Pro but you could ask to PADI and they can let you know that you should not dive under a roof for even 1 second. I perfectly do accept that they did not like the experience and did not blame them or anything like that, I just recomend them in any other situation/activity they will do in the future if they don’t like something SAY IT. I know when you are a teenager, maybe to say something to a new person (for example the Instructor) could be hard, but in this case they told you that they were not feeling ok with the activity from the beach and you didn’t comunicate us and let them go forward with the dive, so don’t blame us for not being able to read the minds of the divers who respond to questions like: "How was it? OK", and apparently is not 100% true. We've been runing this Dive Center more than 6 years and being Professional Instructors more than 12 years, and yes there are people that don't like Scuba Diving and we also find sometimes people trying Scuba Diving because friends or family like it, and sometimes even they push them to do it. I'm not saying that you push them to diving, but we offer another activity Try Dive, a bit more easy for the first time that could have been more appropiate for your daughters, or at least leting us know they were not comfortable at the beach would have let us invest more time there or even change the activity for a try dive or snorkeling and not make them have a bad experience because not liking it form the beginning of the program. I hope all of us we can learn a few things about the situation lived a couple of weeks ago and do things better in the future and I am sure your daughters will do great in another time, maybe another Instructor will give them more comfidence and they will feel much better than with my team. Warm regards Ion
Written September 12, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ferretbanana
London, UK81 contributions
3.0 of 5 bubbles
Oct 2017 • Solo
OK, I only went for 1 dive with them so it's not a very experienced review. I had planned to do a few more but decided not to.

I thought the centre was a bit disorganised but kind of worked. The instructor/guide giving the briefing didn't seem very enthusiastic. The kit was ok but was showing signs of wear. My wetsuit was quire old and had gone quite saggy in parts and my octopus free-flowed with little provocation.

The dive itself (Calella?) was OK but they put two group on a very narrow track following some low cliffs past some boulders and both groups were pretty much on top of each other the whole time. I ended up near the back which meant there were 12 sets of fins kicking up the silt before I got to anything.

Still, it was good to see some stingrays in European waters and there were a couple of good nudibranchs that I spotted.

Other divers were doing several divers with them so maybe I'm being a bit harsh. But I've seen a lot of dive centres around the world and this one wasn't amongst the best.
Written October 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Sir, sorry for not having a pleasant time when diving with us and decided not to dive any more with us. Usually we are good on time and decently organized: 1º Paperwork at front desk 2º Get to wet area where get the equipment and get ready with it 3º Dive briefing in the classroom to remind signals and procedures 4º Go to boat to gear up where tanks and weights are waiting us Our equipments are renewed often, but maybe the suit you took was not one of our latest models, but the oldest is 2 years old. O ur octopuses are serviced regularly and they are adjusted to the maximum airflow so requires the less effor possible for you to breath, you can do it comfortably, this also helps to maybe free flow when doing a extreme movement, but for sure stops when putting your finger inside. We will try to improve our service to be better organized and provide you better condition equipments next time you come to dive with us. About if other divers kick sand and reduce your visibility, we cannot do nothing more than reduce the size of our divers group, 5 divers to 1 Instructor, and hope they have a great trim and flotability control, but unfortunately it's not in our hands always. As you say in your opinion, some other divers choose us for doing 10 dives in a week and were fully satisfied with our service, but this depends in many different factors. We understand your decision of not diving with us anymore and you know many more dive centers better than us in the world, we just try to make our divers safe and happy with the dives and in your case we did not do it, sorry for that. We hope if you come back to Tenerife we have the oportunity to give you a better service so you change your idea about us.
Written November 6, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul F
1 contribution
2.0 of 5 bubbles
Jul 2016 • Family
No on pool training. Strate out two dive site. Not recommended for first time dive. Had ear problem after because of rushed decent. Dive site was OK e
Written July 14, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Paul, We are very dissapointed you did not enjoy the program you did with us last Wednesday 13th of July 2016 at 15:00. First of all we are very sorry if you feel we were in a rush but you had a 3 hours program as expected, with everything going on time, even we started a bit earlier as you were already at the Dive Center to have more time to gear up and get ready for the dive. We thought you already understood there was no swimmingpool for your dive when you booked the activity, a few days before doing it. On the same day of the activity we start with a 25 minutes explanation where an Instructor detailed which was the way the dive would be, how to descend correctly, signals to indicate any problem, where again we did not mention swimmingpool at anytime and you seemed happy with it. PADI allows to complete the dive in Confined Open Waters, wich is the environment we use for the dive, no currents, no waves or wind, good visibility and shallow enough to bring you up to surface in a few seconds, avoiding any possible Danger. Also our proportion is 2 Divers per Instructor, making it double tan PADI recommendations. For us, your Safety is the most important thing. Anyway, once in the Dive Site you managed to go underwater and make it to the bottom to start to practice the basic skills, you told the Instructor to go back to the surface and she did it inmediately. You explained her you did not feel very comfortable because motion sickness caused by the sea movement and choosed to go back to the boat. As you were still feeling sick, you decided to swim 20 meters distance to shore and wait until your daughter, also doing the dive for the first time completing it satisfactorily, and Instructor return from their dive. Motion sickness is something that happens quite often when going in a boat. There are some tablets that doctors might prescribe you to avoid this problem in the future. You did not mention any ear problem neither to the Instructor while underwater or at return to surface or in the boat or back at the Dive Centre, but anyway this is something common to happen when diving for the first time as your ears are not used to equalize pressure changes so frequently as when scuba diving. We use a descent line to control our speed and avoid ear equalizing dificulties, and in case of having some,we previously explained in the classroom how to indicate this to your Instructor. If the descent would have been so rushed you might not make it to the bottom or your daughter might also suffer similar problems to equalize the pressure in her ears but she did fine. We hope you are feeling better now with your ears. In case you told us we would inmmediately put you in contact with some medical service as the Dive Centres insurance covers any medical problem caused when diving of our customers. I hope you accept our apologies, but we could not do any more for your motion sickness and ears problem after the dive if you did not tell us anything about it. Best regards. Ion
Written July 15, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dpmlee
Staines, UK1 contribution
5.0 of 5 bubbles
Apr 2016
What can I say, the team at Moana Diving are fantastic. I completed the theory part of the course online, Ion responded to my emails answering any questions very promptly. When I arrived at the dive shop I was introduced to Inigo who was to be my diving instructor. He tested my knowledge then set about introducing me to the equipment I would be using. The attention to detail was outstanding. I felt very confident setting off for my confined water dives.
On the second day it was time for the first open water dive. Unfortunately for me the sea was unusually rough and I tend to suffer from motion sickness. Everything was done at my pace and Inigo would not proceed until I was happy to do so. I now know that you can still get motion sickness underwater (I hadn't given that a second thought..my mistake) this is were the expertise and professionalism displayed by Indigo came into it's own. I won't go into detail but he took care of me and helped me back to the boat without me starting to panic, I just felt ill and very sorry for myself. Back at the dive centre the whole team particularly Inigo were very supportive. I don't like to fail but I was very close to calling it a day. Inigo took the time to talk and reassure me, he advised me on some motion sickness tablets and I agreed to give it another go the following day.
Second open water dive, very nervous but thought what the hell it can't be any worse then the previous day. The sea was like an inland lake very calm and I had taken one of the tablets. Well....welcome to scuba diving . it was great I had a wonderful time saw loads and completed the dive successfully. In fact the next day I completed 2 dives and passed the course. I was so happy I was humming the theme tune to fireball XL Five whilst the boat was skimming across the water back to the dive centre.
I have already booked 2 return trips to Tenerife in September and November and I will be continuing my diving with Moana.
Seriously if you want to learn to dive, you really need to visit Moana Diving I can't praise them enough.
Written April 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Arnar A
6 contributions
5.0 of 5 bubbles
Super professional, friendly & you really do feel they care about your safety and well being, even though they knew that our ignorant ancestors in Iceland killed the Basques whalers in 1615.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Arnar, it was our pleasure to have you diving for your first time with us in Tenerife. If you return here don't hesitate to come and we'll enjoy with more diving and history as well. Big hug from all Moana Diving team members
Written February 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lily
Tiptree, UK42 contributions
5.0 of 5 bubbles
Sep 2019 • Couples
Me and my boyfriend went for a dive today and we couldn’t have dreamed of a better experience. I was very nervous from the start and even the dive from the beach made me panic but both instructors were so calm and encouraging and took the time to help me until I was comfortable with the breathing. I am so so grateful that I was able to do the dive after wanting to for so many years but never having the courage. We saw many turtles and beautiful fish and even some rays, it was a beautiful part of the ocean to dive in.
We left the dive centre feeling like we had made friends and were given all the information we needed about our next dives.

Thank you again from
Lily & Joe
Written September 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lily & joe, thank you very much for such a good review! It was our pleasure to have you here and be able to see you to control your nervous situation and do a great dive with turtles. You did fantastic, hopefully you will keep on diving and become certified divers so we can take you to enjoy more dive sites and love the marine life. Big hug from all Moana Diving team
Written September 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Swiss-Chris-vA
Switzerland206 contributions
5.0 of 5 bubbles
Oct 2018 • Solo
I was on Tenerife for 10 days and wanted to do some diving. On my last dive on Rhodes Island my buddy mentioned Moana Diving as very good. So i showed up on my first day at Ion and the welcome was warm and everything was setteled for a few dives.
I showed up at saturday, because on Friday they are closed, and eveything was ready!
After gearup we had a very good theorie for the next dive. We went to the boat, installed ourselfs and went if to the diving site. There we ankered and the first divemaster entered and checked everything. Afterwards we could get in and could enjoy the awsome dive with lots of fish, rays, turtles, moranes etc.
The dive was awesome, the people at Moana Dives are a funny, friendly and good crew, always goid for a joke! The security is allways granted and the equiptment is in a good condition.
Thank you guys (Isabelle, Ion, Fabian, Ryan) for all the good dives and time with you!
Written October 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Christian, It's a pleasure for us to read such a review of our detailed operation when scuba diving with us and aslo about our rental equipment and dive sites. We hope the advise from the diver with our t-shirt at Rhode Island was worth it. If you come back to Tenerife here is your dive center. Big hug from all Moana Diving team.
Written October 28, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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