Turpentine Creek Wildlife Refuge
Turpentine Creek Wildlife Refuge
Turpentine Creek Wildlife Refuge
4.7
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
Turpentine Creek Wildlife Refuge is one of the largest big cat sanctuaries in the United States. The non-profit USDA licensed refuge, founded in 1992, has grown to become one of the Top 10 attractions in Arkansas and the most popular in Eureka Springs. Lions, cougars, leopards, tigers, and bears are displayed in large natural habitats surrounding the main enclosures and gift shop. Over night accommodations are available via the Safari Lodge, RV park, and camping facilities. Tours are available from 9 am until 4 pm.
Duration: 2-3 hours
Meets animal welfare guidelines
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See what travelers are saying
- Kirby HKansas City, Missouri188 contributionsAnother trip of many to the area. This time we did the carnivore tour at TCWR and stayed on site in the Siberian suite. So cool at night to hear all of the animals when the park is closed and quiet. Accommodations are nice and you have some access to enclosures after hours. Joey and Kaleese were fun to watch right outside our bedroom window. We had always wanted to see rescue ridge the part of the park for the animals not on the normal tour and decided as it is a non profit we would splurge on this trip. It was a great tour. We not only got to see Rescue Ridge but also Freedom field which is being finished up along with the vet hospital and commissary. Really glad we did it. It appears the Tiger King and Carole Baskin animals have changed their growth plans as funds appear to all be going for the animals and that is one reason we love this place. We have been to dozens of zoos across the US and have never seen animals as relaxed as they are here. Tickets are higher than a zoo but remember you are helping to fund this place as donations and tickets are what keeps them afloat. If you love big cats this is the place to see them and don't forget Bam Bam their loveable grizzly. They have more bears but they are offsite on Rescue Ridge with a 2 1/2 acre wooded enclosure, so impressive.Visited March 2024Traveled with familyWritten March 27, 2024
- KatieAG2716 contributionsThis was our third visit to Turpentine Creek. We decided to go in the afternoon and just made the 2:00 tour, and we were glad we did. A worker told us the animals in the tour of habitats are fed about 3:30, so a lot were out walking. We were ably to hear several tigers “chuffing.” The intern who led the tour was very knowledgeable, and she obviously really cared about and knew the animals, as did every worker with whom we interacted. We highly recommend!Visited December 2024Traveled as a coupleWritten November 30, 2024
- S B30 contributionsThis is a great place and you can tell the animals' welfare is their main concern. We didn’t get to see a lot of the cats because it was too hot in the middle of the day, but we were warned about that in advance. It's a good place to spend your money. We did see several cats and love that we got to be on a tram rather than walking the whole time. The guide was very knowledgeable and I highly recommend a visit any time you're in the area.Visited August 2024Traveled as a coupleWritten August 6, 2024
- Roberta RSt. Augustine, Florida46 contributionsThe refuge is kept clean. Sharon who did the 12-1 tram ride, was very knowledgeable and very patient answering young children’s questions. We loved seeing the animals being taken care of. I would highly recommend visiting there. Some animals stayed in there house because the heat was buildingVisited March 2024Traveled as a coupleWritten March 30, 2024
- Sherri BHensley, Arkansas27 contributionsI can’t believe we have been to Eureka Springs so many times, and this was our first visit to TCWR. It is truly an amazing place! It is very obvious that the animals who live there are loved and cared for. The habitats are very clean, the staff is so friendly and helpful. We will visit as often as we can because we feel like we really got to know the animals!Visited August 2024Traveled with familyWritten August 10, 2024
- FamilytravelerMN32 contributionsThis was an interesting experience and the guides were very good and passionate about their work. However, I am not sure they really want your business. We arrived without purchasing our tickets on-line. The clerk was very annoyed and did not make us feel welcome. To tell you the truth, I actually thought about leaving based on her attitude. She went through the process of purchasing the ticket on-line, it seems for the sole purpose of getting our email address. They now keep sending us emails. I have asked to unsubscribe multiple times but still have not been removed.Visited November 2024Traveled as a coupleWritten November 28, 2024
- SonymonyLittle Rock, Arkansas39 contributionsBeautiful animals that finally get to be treated with love and respect!!! This place is a must for any animal lover. That being said, you will hear some sad, so sad, stories of how these animals came to call Turpentine home. But then you get to see these healthy and happy animals being loved and respected.Visited March 2025Traveled as a coupleWritten March 13, 2025
- Dream637570401982 contributionsIt was one of the best experiences of my life! The tour guide was very knowledgeable and passionate, she took the time to tell us in detail about each cat's story. The cats were beautiful and majestic. They were super playful with one another at times and it was cool to hear their roars as well.Visited February 2025Traveled as a coupleWritten February 20, 2025
- Kelly DNorth Little Rock, Arkansas29 contributionsWhat an experience! We had a private tour of the grounds including the newest area, rescue ridge, and the veterinarian’s office. Our two hour tour turned into a three hour learning experience. Our incredible guide was able to hold the attention of a 9 year old and a 13 year old. She was so knowledgeable and answered every question. It is obvious that all of the staff/interns love the animals. We splurged and stayed in the tree house on site. What an incredible experience waking to the sounds of the animals caroling. Although the tree house was on the small side, it met our needs. There were a few items provided for us in the refrigerator which was nice. We are planning our next trip!Visited July 2024Traveled with familyWritten July 14, 2024
- Susan R3 contributionsThe tours at Turpentine Creek are great. The tram takes you by many Big Cats and the guide gives fantastic information about each and the areas they are in. It is also possible to walk through an area where many animals can be viewed. The animals all seem very content and well taken care of. The gift shop has a fantastic variety of gifts.Visited July 2024Traveled with familyWritten July 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.7
2,512 reviews
Excellent
2,034
Very good
331
Average
109
Poor
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Terrible
10
Stacey B
Overland Park, KS5 contributions
Oct 2021
I was hesitant about this due to fairly steep admission costs for a family of four, but when two teenage boys agree on something of interest on vacation ... you do what you can to make it work. ;-) I was so pleasantly surprised! On a beautiful fall day, we enjoyed 2+ hours of viewing amazing animals and learning about their behaviors and personalities and histories ... which are quite sad, but it is so wonderful to see the new beginnings the refuge makes possible for them! We spent about half our time exploring on foot and half on a tram ride with an extremely knowledgeable and personable guide. The animals are just gorgeous, and after difficult and unfair starts in life for them, it's inspiring to see how the refuge and its supporters are committed to giving them healthy, safe, happy forever homes. We enjoyed this family time together and felt great about supporting such a worthy effort. Among many beautiful animals, we especially enjoyed seeing Bam Bam the grizzly and Kyro the li-liger. Great experience.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey, thank you so much for sharing your experience and choosing to come see us! We are glad you enjoyed your time spent with our animals. Hope to see you again sometime. Take care.
Written October 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly B
Iowa5,605 contributions
Jun 2020
We visited Turpentine Creek Wildlife Refuge this morning.
I booked online about a week in advance. Due to Covid, they are restricting the number of people on the tours. I highly recommend booking in advance to avoid tickets being sold out when you want to go.
Our tour was at 10:00 a.m. At 9:30, the gate to the driveway opened, and we drove into the refuge grounds. Ample (and free) parking. I went up to the ticket window to confirm the tour, and get our wristbands.
While waiting for the tour, we were sent to wait in a fenced in area in front of the bear enclosure. The bear was hanging out in his night house, but we could still get a glimpse of him. There is also a small concession stand here (water, etc).
Our tour started promptly on time. I don’t recall our guide’s name, but she did an excellent job. Because it was a chilly day, some of the animals were in the night houses, and we couldn’t see them. The animals here are never forced out into view.
Because it was chilly though, a few of the tigers were active! That was incredible to see. We saw two of them chasing each other around; another pair was racing around and “playing “ with their toys.
The path they take you on is gravel, some it loose, so wear sturdy shoes. It’s a bit hilly. The tour takes about an hour.
Restrooms are located in a building near the parking lot. They were very clean, and quite nice.
I booked online about a week in advance. Due to Covid, they are restricting the number of people on the tours. I highly recommend booking in advance to avoid tickets being sold out when you want to go.
Our tour was at 10:00 a.m. At 9:30, the gate to the driveway opened, and we drove into the refuge grounds. Ample (and free) parking. I went up to the ticket window to confirm the tour, and get our wristbands.
While waiting for the tour, we were sent to wait in a fenced in area in front of the bear enclosure. The bear was hanging out in his night house, but we could still get a glimpse of him. There is also a small concession stand here (water, etc).
Our tour started promptly on time. I don’t recall our guide’s name, but she did an excellent job. Because it was a chilly day, some of the animals were in the night houses, and we couldn’t see them. The animals here are never forced out into view.
Because it was chilly though, a few of the tigers were active! That was incredible to see. We saw two of them chasing each other around; another pair was racing around and “playing “ with their toys.
The path they take you on is gravel, some it loose, so wear sturdy shoes. It’s a bit hilly. The tour takes about an hour.
Restrooms are located in a building near the parking lot. They were very clean, and quite nice.
Written June 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, kren250!
Thank you so much for your concise and detailed review. We appreciate you taking the time to tell other guests what to expect!
We also want to express our gratitude for your visit. After having to be closed to the public for so long due to the pandemic, your visit is giving our animal residents support they greatly need!
We are so thankful you were able to spend some time with us. Chilly weather often sends our African animals inside for warmth, but our tigers are huge fans of it! They tend to be much more active on cool and even rainy days than warmer ones.
We hope you can visit us again! Take care.
Written June 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine H
1 contribution
Jun 2021 • Couples
We visited for the 3:00 tour. The bear up front was adorable and fun. And that was the end of the positive. The first thing our guide told us was that we had just paid $50 and the animals are really only active at 9:00 am and 4:00 pm. Had we known that, we'd have waited an hour for the later tour. We rode around listening to her literally repeat the same sentences over and over at each cage, fussing and fuming about animal abuse rather than sharing interesting things about the cats...and most of said cats were sleeping in their indoor enclosure and couldn't be seen. Of the maybe 15 we saw, only 2 so much as moved a muscle. If the animals are only active twice a day, then only give 2 tours per day. And please make it a pleasant tour, not a long sermon on not abusing animals...I don't abuse animals and I don't support animal abuse, so you wasted my time, your breath, and my money.
Written June 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Elaine!
Thank you for your feedback. We are sorry your experience wasn't what you hoped for.
As a true sanctuary, it is our duty to educate the public and advocate for animals like those who have found a safe haven at TCWR. Because many people are unaware of the plights of big cats in captivity, we try to make the tour as educational and informational as possible. If you have any feedback regarding how we could better balance this information with stories about each animal, please email us at tigers@tcwr.org.
We try to make it clear that during the summer months, our animal residents are most likely to be active in the early morning and later in the afternoon. As you can imagine, felines are unpredictable and we don't force them to be on a schedule since this is their home.
If you email us at tigers@tcwr.org, we would be happy to set you up with a tour at a better time so you can get what you feel like is your money's worth.
Thank you for supporting the wellbeing of our animal residents with your visit. Because of you, they are free to nap and play at their leisure.
Written June 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ash S
Biloxi, MS31 contributions
Apr 2022
We got to hear the amazing lions caroling, we watched the tigers, bears, and lions play. They are so well taken care of. Turpentine has been a special place in my heart ever since my first visit in 2015. I took my partner to see my favorite place on earth and even on a rainy day we had a blast. The staff is so friendly and nice, and they have many ways you can donate to help the animals in their care. They are a TRUE sanctuary. They do not breed, touch, or trade their animals.
Written April 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for coming out to support our animals! Your support makes everything we do possible! Hope to see you again.
Written April 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
douglaslgibson
Nixa, MO3 contributions
Apr 2021
We spent last night in the Siberian Suite and it was amazing! The room was spotless and the bed was very comfortable. The enclosure housing "Fergie" the tiger was adjacent to the building and she spent much of the evening on her perch outside our bedroom window. We've toured the sanctuary many times but this was our first overnight experience & the animals did not disappoint! At sunset we sat out on the deck & opened a bottle of wine. The lions began caroling at dusk & the tigers joined in shortly thereafter. At one point a pack of coyotes joined in, it was an experience we'll never forget. The night's stay was a birthday gift from my wife & I told her I want to make this an annual trip. I highly recommend Turpentine Creek Wildlife Refuge to everyone!
Written April 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Doug,
First and foremost - happy birthday! We are so honored to have been a part of your celebration! So glad you found your stay enjoyable. There is nothing quite like being serenaded by big cats, and we are happy to hear that the local wildlife joined in as well! We appreciate your on-going support - it really is what makes everything we do possible! Looking forward to hosting you again!
Written May 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Courtney B
San Antonio, TX2 contributions
Mar 2024 • Family
Amazing! We all watched Tiger king and I was worried which way this would go…. It was great! The cats are healthy and active, the enclosures are big filled with toys and logs and the rescue work is honorable. They seem to take great care in these animals as they can’t be released back into the wild, this seems to be the best life they could have. My kids had a blast! We got lucky- early spring and the sun popped out while we were there so most of the cats were out and about (we even got to see the huge grizzly after what they said had been months of him staying in his den). GO!! You will not regret it! We will be going back when the expansion opens
Written March 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert P
2 contributions
Oct 2021
My wife and I were having ourselves a little honeymoon in Bentonville after tying the knot on October 16th. We were looking for things to do in our hotel and saw the Turpentine Creek Wildlife Refuge. We both had heard so many great things about it and knew we had to check it out. It was a 100% worth it, I know some of the reviews talk about how having to wear the masks are stupid or what not. It is to keep the big cats safe, as someone who had COVID and then gave COVID to their house cat (who has now since recovered) I understand why they want to protect them. Our Tour Guide on October 18th was phenomenal and extremely knowledgeable about the animals. We knew going into this we probably wouldn't get to see all the animals due to this not being a zoo and it being a refuge. A refuge literally means a place to rest and that is what these animals are getting.
10/10 Visit!
We definitely will be coming back sometime in the future and plan to do one of the exclusive tours so we can see Rescue Ridge!
Thank you for all you do for these animals!
10/10 Visit!
We definitely will be coming back sometime in the future and plan to do one of the exclusive tours so we can see Rescue Ridge!
Thank you for all you do for these animals!
Written October 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Robbie & New Bride,
Congratulations to both of you! Thank you for making the trip to support our animals. We are so happy to learn that you enjoyed your visit and that you chose to spend such a special time with us! Thank you again, we wish you all the best! Take care.
Written October 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deb F
7 contributions
Mar 2023
Turpentine Creek is a must-see if you're in Arkansas. It combines fun and education in a unique way. If you can, stay at the refuge!! Hearing the lions caroling all day and all night is an experience you'll never forget. The accommodations are great and the proceeds help the Refuge continue the work they are doing to rescue these amazing animals.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greta B
Ozark, MO9 contributions
Sep 2021
We stayed overnight in the Serengeti Suite at the Zulu Lodge and loved it! It was comfortable, full of character and charm, and absolutely loved hearing the animals at night. Also, all the staff were extremely friendly and helpful! We took an early tour and enjoyed seeing the beautiful and regal animals and hearing about their rescues. Their stories were heartbreaking and heartwarming all at the same time. Heartbreaking because they had such sad pasts and heartwarming because they now have a forever home for their futures thanks to Turpentine Creek and the wonderful love and care they receive there. I was happy to pay for our lodging, tour tickets and gift shop purchases knowing that the money will help take care of these magnificent species and give them a life they deserve. I hope many others will read this and will want to visit and feel the same way.
Written September 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greta, thank you so much for supporting our animals with your visit! Lodging goes a really long way in providing for our animals! We are glad you enjoyed yourself and hope to see you again. Take care.
Written September 9, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean C
Tucson, AZ81 contributions
Aug 2022
Very hot day....would recommend going early or later (our tour was 11-12) but we still saw bears, many tigers, and the lion out and about. Tram is about an hour, with plenty of information about the cats and their backstories (some are sad) and their "forever homes" at Turpentine Creek. Recommended for all ages...HUGE facility!
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We actually do NOT have any petting areas as one reviewer incorrectly stated. We are a wildlife refuge - not a zoo. We do not allow anyone (even staff) to touch our animals, other than when they are under sedation and receiving medical treatment. When you come see our animals know that they are allowed to simply "be" as they would in the wild and although we offer them behavioral training through their enclosure, we put no requirements on them to participate if they don't choose to.
Written April 14, 2021
Hello! Thank you for you inquiry about ticket prices. Below are the different ticket prices we offer.
Adults 20 and Up: $20.00 each
Military Veterans: $10.00 each
Seniors 65 and up: $10.00 each
Teenagers 13-19: $15.00 each
Kids 4-12: $10.00 each
Kids 3 and Under: Free
We look forward to your future visit!
Written June 14, 2019
We didn't stay in the lodge. But I remember thinking it wasn't out of line for the area.
Written August 24, 2019
Hello! Thank you for you inquiry about ticket prices. Below are the different ticket prices we offer.
Adults 20 and Up: $20.00 each
Military Veterans: $10.00 each
Seniors 65 and up: $10.00 each
Teenagers 13-19: $15.00 each
Kids 4-12: $10.00 each
Kids 3 and Under: Free
We look forward to your future visit!
Written May 19, 2019
Hello, we are glad you are checking into our lodging options. All of our rooms are great. The Siberian Suite, Bengal Suite, and Tree House are all very close to the animals. The Adult only safari lodges are great rooms, quiet with wonderful views of the Ozarks, and are still close enough you can hear the lions roar. The Safari tents are fun unique experiences. The 'best' room just depends on what you want to do.
Written February 18, 2019
Big cats, a lot like smaller cats, are territorial. They mark their territory by spraying their scent on their things. We use spices for enrichment, because they offer different scents for the animals. We will put the spices in little paper bags or in toilet paper tubes and place them throughout their habitat so when they get released back in, they can go back and mark their territory. It is just another way to enrich our animals' lives and make them feel like the wild animals they are. Additionally, we will spray perfume on their toys so they can remark their territory.
Written January 21, 2019
They all have large enclosures to keep them happy
Written September 27, 2018
lquinton48
Moore, Oklahoma
What is the admission cost? Also, what does it cost to stay in one of the rooms? I am not a robot.
Written May 30, 2018
Yes, visit the TCWR website for info. My personal recommendation is you are a couple is stay in the "adult only" Safari lodges. Next time we go, I am staying in the Siberian Suite which is right next to one of the tiger enclosures.
Written August 16, 2018
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