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  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
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“train ride”(64 reviews)
“gift shop”(82 reviews)
This train station, built in 1908, is the boarding point of the Grand Canyon Railway.
Williams, AZ
+1 800-843-8724
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from $147.99
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Reviews (586)
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All reviews train ride grand canyon railway gift shop wild west show ticket office the polar express steam engine clean restrooms south rim rv park train leaves train robbery old west a lot of fun on display great trip tickets
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1 - 10 of 548 reviews
Reviewed 2 weeks ago

Fun starting place for Railway - has food and typical tourist store. Interesting old steam engines on display. One round trip a day when we were there

Date of experience: December 2018
Thank Michael R
Reviewed 2 weeks ago via mobile

Something I’ve always wanted to do and it did not disappoint! The kids and adults all had a ball!! The depot and surroundings were all decorated beautifully. Hope to do it again for sure.

Date of experience: January 2019
Thank maryaling
Reviewed 2 weeks ago

The depot was nicely decorated for Christmas and had a few told train engines to get up close to get pictures. Large gift shop with good selection. Fun place to visit before or after the train ride.

Date of experience: December 2018
Thank Londontravelor
Reviewed 2 weeks ago

The depot was totally decked out for Christmas. Lights synched to music, lights on the old engines,and the trees were all decorated. Definitely a winter wonderland and Christmas wonderland.

Date of experience: December 2018
Thank David W
Reviewed 2 weeks ago via mobile

We had a great time. The Train Depot was decorated to the extreme. Lot’s of things to do. Great shops, restaurants & pictures taking surroundings. Great Experience. Thank You.

Date of experience: December 2018
Thank DoubleHeart
Reviewed 4 weeks ago

A fun festive stop to see, wonderfully decorated trains and lights everywhere! The gift shop has lots of great items. Also, new this year, characters from the Polar Express movie put on a little pre show before your ride. We had a great time just...More

Date of experience: December 2018
Thank mama4ghd
Reviewed December 15, 2018

The crew on the railway trip were very accommodating. The host in our car had a very annoying Fran Drescher laugh, that was detracting. Good values in the gift shop--for a tourist place~

Date of experience: December 2018
Thank Lavieenrose52
Reviewed December 12, 2018

Great staff and enjoyed going "back in time" and old west feeling while making our way to the Grand Canyon.

Date of experience: November 2018
Reviewed December 12, 2018

Beautiful town friendly people. You don't see too many historic towns like that anymore. Very close to the Grand Canyon.

Date of experience: September 2018
Thank gabbeann
Reviewed November 30, 2018

great depot to check out. they had polar express train running when we were there and it was amazing to see adults and children dressed in their matching pj's as a family event. we took the grand canyon train and it was great. had buffet...More

Date of experience: November 2018
Thank wolfman23
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Questions & Answers
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May 31, 2018|
AnswerShow all 15 answers
Response from Jason S | Reviewed this property |
Lots of parking
June 17, 2017|
AnswerShow all 12 answers
Response from Mike G | Reviewed this property |
The suitcases that you're taking to the canyon need to be dropped off in the Railway Hotel lobby in the morning. They'll take them all the way to your room at the canyon. Extra luggage will have to stay in your car. You... More
December 13, 2016|
AnswerShow all 6 answers
Response from Trish R | Reviewed this property |
I have not gone then, but We asked the same question about coming in January and staff stated it is pretty dead there as it is very cold. So the train should not be full. I stayed 2 1/2 days in the Canyon, so not sure of the... More