Colossal Cave Mountain Park

Colossal Cave Mountain Park, Vail: Address, Phone Number, Colossal Cave Mountain Park Reviews: 4/5

Colossal Cave Mountain Park

Colossal Cave Mountain Park
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Caverns & Caves • History Museums
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Your adventure starts at Colossal Cave Mountain Park. Cave tours, hiking & biking, trail rides, camping & picnicking, terrace Café & gift shop...we have it all! Our bats are shy, gentle, intelligent creatures that deserve to be recognized. Stop on in for a cave tour or an adventure tour! When you are finished with your tour come relax under our cool shaded retreat for a picnic in the park.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
617 reviews
Excellent
304
Very good
195
Average
78
Poor
27
Terrible
13

Lynette51
Santa Barbara, CA1,114 contributions
Jan 2021
Cool cave tour not far from Tombstone. They do sell out fast so you have to make your reservations online. Upon arriving you will enter the gift store give them your name and they give you your tickets. There is a cafe onsite which we thought we'd get a bite to eat prior to our tour but with COVID it is not available at this time. But there are eating areas should you bring your own snack to eat. The tour lasts approximately 45 minutes. They offer different types of tours - we took the regular walking tour. Our guide was very knowledgeable and he took his time explaining everything. Most of the walk-thru is on paved surface with some tight passageways here and there. It's the largest dry cave in the country and you do not need a sweater or jacket. Lots of parking and a restroom onsite.
Written January 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Katherine C
2 contributions
Mar 2022 • Family
Don’t miss this one. The cave tour is great—interesting and fun, with great guides. The cave is in a beautiful park with a variety of opportunities to hike and camp as well as doing the cave tours. The basic tour is very family friendly and there are extended climbing and ladder tours for the more adventurous visitor. I really love the passion of everyone who works there, from the guides to the concessions staff —the vibe is so easygoing and welcoming. They are also very helpful if you need to change your booking for the tour or add another person—they make it very easy and are as accommodating as possible even when they are busy. I love to visit here on trips to Tucson, and appreciate the tours for their balance between education and entertainment. It is a special place, staged by great people who really care about what they are doing.
Written March 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mary D
Littleton, CO571 contributions
Jan 2020
The drive to this park was beautiful. Once at the top where the caves are the vistas are incredible. We got some great photos. First you see a stone building surrounded by cactus and trees and other interesting desert flora. That is where you go for the cave tours. Unfortunately, outside is dog friendly but you obviously can't take your pets inside so we missed that part. The fee posted outside was $18 per person. It's still worth going there for the scenery and the relaxing atmosphere. There is a snack bar and gift shop and the employees were all super friendly. There are some hikes you can take so that's what my husband and dog did but I took advantage of all the shaded areas and benches and just enjoyed the ambiance. That part is free!!
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Terry G
Spruce Grove, Canada1,110 contributions
Mar 2022
We had the standard tour on March 25, 2022. Adam was our tour guide and he had a clear loud voice and ensured everyone heard his speeches and the notable sights he highlghted on the tour. the cave is very well done with good steps and railings. The walkways are for the most part wide and comfortable and Adam makes sure we know where to avoid the head bumps and protusions.
For $73 with tax for 3 hikers, it was well worht the price. The gift shop is attractive and well organized. My wife had a cocktail on the patio while we did the tour and she enjoyed the drink albeit is was expensive at $16. The patio area outside the entrance has great views of the valley and the parking lot has spots for pictures and benches for sitting. Dont rush before and after the tour. Thank you management and staff.
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda C
1 contribution
Apr 2022 • Couples
I have been in a lot of caves, and Colossal Cave is near the bottom of the list. It is a dry cave, which means the formations are no longer growing. But these caves can still be quite beautiful - visit Mitchell Caverns in the Mojave National Preserve for example. But Colossal Cave was heavily vandalized, with countless formations broken and looted. Also everything is covered with a layer of dirt and dust. Tour guide Helena displayed a lot of energy and enthusiasm, but not enough to overcome the shortcomings. This seems to be a big moneymaker - tours are a bit crowded and expensive at $22. Spend an extra dollar (and drive a bit) and for $23 go visit spectacular Kartchner Caverns SE of here.
Written May 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shannon B
3 contributions
Jun 2021 • Family
We are visiting from Maryland and had planned on visiting Colossal Caves. We purchased the Tuscon passport for the local attractions. Yesterday we tried to order tickets online for the 10am cave tour, but there was no way to redeem our passport discount. We also tried to call and was told today that their phone have been down for three days. They told us that we were supposed to purchase tickets online and then come in with the coupon and get a refund. This is not stated on their website or the Tuscon passport site. When I told them it wasn’t on their website, a gentleman who was in the office told me that there is way too much to put in their website and they couldn’t possibly do that. He then told me that it wasn’t his choice to be in the Tuscon passport and he wished they were never in it. The lady at the cash register along with the gentleman were incredibly rude and acted like bullies toward us.
The tour at 10am was about to leave and they had said it was sold out. There were 9 empty spots out of twenty in the 10 am tour group. We asked if we could be added to the group since 9 people hadn’t showed up and they said no. Another lady who was the tour guide asked if we could be added to the group and/or go on the 10:30 tour. The lady at the cash register told her no and that she wouldn’t do it. The 10am tour left with 9 spots available and even as they were leaving we asked again if we could go and the lady at the cash register said no. She said it would take too long to process and move up our tickets. Sadly this is our last day in tuscon and we decided to leave as it was clear the staff didn’t have any intent on serving us as customers.
This was a extremely bad experience, I haven’t encountered anyone on our entire vacation that was as rude or intent on not accommodating customers as the people working today at colossal caves. I would think that especially at the end of this pandemic that any attraction would be doing all they can to draw in customers and make sure they are treating them fairly and with respect.
Written June 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Helen Y
United States5 contributions
Mar 2022
Was excited to explore this cave and learn. Unfortunately, the tour guide (Chantelle) thought it was her opportunity to put on an awkward and dramatic performance instead of focusing on educating us. It was really disappointing and detracted from the historic significance of the site and our opportunity to really learn about the cave (and artifacts which she didn't cover.) Her joking about putting tips in her hand and not listing her name if the review isn't positive was also unprofessional.
Written April 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jim L
Orillia, Canada684 contributions
Mar 2022
Descending into the twisting passages of Colossal Caves just might spark that kid-like explorer feeling. The rock formations, crevices and mysterious side passages make for an interesting trip. Chantelle, our enthusiastic guide, kept the tour fun but packed lots of information into her stories. She interacts with kids and adults with equal skill. As a temporary solution to a lighting system issue, each person carries a lantern. I hope they keep the lanterns as it adds to the mystery! The only disappointment comes from the early explorers from the past who mistreated and damaged the cave formations. The online reservation system worked well. It’s busy, so reservations are a good idea. We did the ‘Classic’ tour but the ladder tour sounds like a lot of fun.
Written April 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

oilguy57
Tucson, AZ131 contributions
Jun 2022
We visited Colossal Cave on June 11th with our grandson and grandaughter. We'd taken our grandson back in 2019 on the regular tour, and he really wanted to take the Ladder Tour this time. It went very well. A great leader, small group (4)...he was VERY happy and hopes they'll develop an even more challenging tour by his next visit.

My wife and I took our 7-year old grandaughter on the regular tour and it was great. Helena (our guide) was very excited to be there and her pride in the place came through. Some corny jokes, lots of info and history, she did really well.

Great gift shop and everyone was so friendly...and the entry road has been repaved!! It's too bad the cave was vandalized so badly in it's early years, but the folks running it now deserve a ton of credit.
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AZ Nomads
Phoenix, AZ8 contributions
Sep 2020 • Couples
We (3 seniors) took a day trip from Phoenix down to Tucson with a stop at Colossal Cave and it was well worth the time! We did the 11:00 am tour and inside the cave was more than 20 degrees cooler than the triple digit temp outside. Randy was our guide and did an excellent job, not only being very knowledgeable but with a great voice that carried to everyone in our group of about 8. The tour is interesting and the trail easily negotiable even for seniors. The views of the Sonoran desert from outside the cave are beautiful as well and the gift shop is well equipped with interesting souvenirs. Overall well worth a visit if you are in the area. It is less than 2 hr drive from Phoenix.
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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