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Into The West Jeep Tours

Tombstone, AZ, USA
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About Into The West Jeep Tours
Back Country Historical/Sightseeing Jeep Tours of Ghost Towns,Historical and Old West sights of 1880s Tombstone Az and Cochise County.
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Hours Today: 9:00 AM - 5:00 PM
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Into The West Jeep Tours
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carmie-d wrote a review Feb 2020
4 contributions3 helpful votes
Booked a tour for six adults. Showed up and the vehicle they expected six of us to cram into was an old jeep suv. The far rear seat had zero leg room (for two adults?) and the seat belt didn't work. The vehicle was filthy (candy wrappers, half empty water bottle, dusty/crusty seats, etc.). The driver complained that "kids" had stuck Popsicle sticks in the seat belt mechanism making them unusable. In short, we weren't too inclined to spend the next 2-3 hours touring the back roads of Tombstone. This is a fly-by-the-seat-of-your-pants operation. Nope!
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Date of experience: January 2020
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scrawford80 wrote a review Jul 2019
Falling Waters, West Virginia34 contributions22 helpful votes
I understand things happen but this is a time I would leave no stars if I could. I worked to book a Jeep tour for our group for months. I would call/text and the owner would not return them. About two weeks before the business’s computer crashes and they contacted me asking for my details again. I sent it to them and they then proceeded to try to raise the cost by 10.00 per person. I showed them the texts that those were not the terms and asked them to confirm. About 8 hours later they did. With all the back and forth, I suggested to my family that we cancel but we had kids who were excited to do the jeep tour. Two days before, I got a text wanting me to confirm details and I did. No response after that. Our party drove 1.5 hours to show up for the tour. We waited and waited.. finally someone showed up and said the 2nd jeep couldn’t make it due to health reasons and suggested that 1/2 our group go that day and the other 1/2 the next day. We declined as this company had wasted so much of our time so far. No courtesy call or text could have been made to us the day before when the health incident occurred? Poor poor customer service and communication!
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Date of experience: July 2019
2 Helpful votes
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NSR1967 wrote a review Feb 2019
Fullerton, California2 contributions1 helpful vote
Came across Mark's site by accident. He arrived early for our excursion and his jeep was very clean inside. He was so knowledgable, friendly, an excellent driver. My boyfriend and I felt very safe with him. He is passionate about history in and around Tombstone and if you don't take his tour, you are really missing out on some amazing and beautiful scenery, history and just a really fun time. Can't wait to return and do another tour with him. Best part we were able to bring our dog.
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Date of experience: February 2019
1 Helpful vote
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Sadona M wrote a review Jan 2019
2 contributions
I booked this tour for myself and three others for a special New Years outing. We first noticed that the jeep/suv was a rattle trap with paper tags and not at all what was advertised on the website. The driver, Bill offered bottled water from the ice chest in the back. The bottles were dirty, some didn't even have labels. It was as he had used old bottles and refilled them. The first stop was an old jail, which wasn't too bad, quite interesting. After that, the rest of the 2 1/2 hours were ridiculous. Everything he pulled up to was closed for the day, but he told us they were great and the people the day before really enjoyed them. Well, you really shouldn't take bookings on the day all of these places are closed if your tourists can't go inside. The ruins he pulled up to weren't much of anything. We drove and drove and he pointed out things we couldn't even see. At one point he was pointing out cows...well, we have seen cows before and don't need to pay $85 per person to see cows. Truly, don't waste your time and money!!! We really should receive a refund!!
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Date of experience: January 2019
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Response from ml4224, Owner at Into The West Jeep Tours
Responded Jan 3, 2019
The Jeep is a Jeep Commander Limited Edition Luxury 4x4 it is by no means a rattle trap. The bottled water is purchased new from our local store and yes sometimes the labels fall off from bouncing around in the ice chest, to suggest we would reuse/refill used bottles is just wrong. As far as other venues being closed, it was late in the afternoon on a Sunday by the time you arrived at these venues because you choose a late afternoon start time, we cannot control when the owners of these establishments open or close. We provided exactly the service as described on our website. I discounted your rate per person from our normal rates at your behest . Sorry that you expected something other than advertised
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Celeste P wrote a review Mar 2017
Knoxville, Tennessee30 contributions11 helpful votes
I wanted to plan something fun to surprise my hubby while in town for our 20th wedding anniversary. I had everything planned. I had spoken with Mark prior to arriving in town. He met us in town and showed us around the day before our ride. KC was our driver. KC was super knowledgable about the area. He was very personable. It was like meeting up with a friend. We spent several hours riding had a great day enjoying the beautiful weather and countryside. I would absolutely use this company again.
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Date of experience: February 2017
1 Helpful vote
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