The boat journey was extremely professional, the boat was on time (to the exact minute) and the staff were very helpful. The boat provides a bathroom and also WiFi which was an added bonus. I Was rather nervous about this trip as I have heard some horror stories about the ferry and wasn’t sure if this boat would be any different, but it definitely did not disappoint. It made the trip over to Gili T very enjoyable. Couldn’t recommend this company enough. Thank you Gili Getaways :)

Excellent experience! Everything from A-B was smooth and prompt. The driver was late collecting me from my hotel but called me to reassure he’d be there. All the luggage was handled professionally and safely, the boat left on time and arrived at Gili Air on time. On my way back it also collected me on time and arrived back in Bali on time and my driver took me to my hotel. All very efficient and reliable. The boat is smaller so is prone to be bumpier than others but if you can handle that then it’s fine, they do offer sickness pills. There is also WiFi on the boat and they give you icy cold towels at the end which is great. Booking the ticket was also very easy online and they amended the dates for me when my plans changed. Would definitely use again, totally worth the money.

We travelled with Gili Getaway on our way to and from Lombok from Bali. They are well organised and easy to book with. Definitely recommend! The journey back was very rough (a little scary!) but the skipper and staff were excellent, felt very safe.

We had excellent service, this is definitely the best ferry company I have ever been with in Asia. The staff were friendly, everything was highly organised and they made it a really smooth journey for us from start to finish. I would highly recommend to anyone!

I had heard a lot of horror stories about the trip to Gili T from Bali and wow, I couldn't have been proven more wrong! We used Gili getaway and their communication was amazing from the start. We travelled all the way from Scotland and even then the company kept in touch with us over WhatsApp both at the time of booking and the day before we travelled. We used their transfer service to get to Serangan and to get to Uluwatu on our return and both transfers were quick and on time. Both of our boats left on time and we didn't experience any chaos at the ferry terminal. We sat outside on the boat and the ride was really fun and we felt totally safe. Would highly recommend Gili Getaway and we will use again the next time we come to Bali.

After staying in Padang Bai a few days and watching the chaos of the ferry port and boats we were dreading our trip from Serangan to Gili Gede BUT, from start to finish so far the company we chose has been perfect from booking, reminders and day prior, pick up and terminal. The terminal was relaxed slick and organized. Boats were not packed and journey easy I would certainly use and recommend them to any planning the crossing

We have travelled many fast boats and prepared ourselves for a hectic journey. The free shuttle was a car/driver with only x1 other passenger. We were astounded when we were personally shown to check-in NO QUEUES and NO CHAOS 🙏 Instead a cafe with no queues, great coffee and pastries and plenty of free tables to relax for a short wait for the boat. WIFI on board for free. The staff were always available with amazing smiles and welcoming. By far the best smaller more personal and relaxing fastboat.