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I have booked this activity in advance for my sister and I when we were going to Bali in May 2020 but due to being unable to travel I had to cancel everything. I have been trying to get my refund for over 2 months with the company making up excuses or completely ignoring me. I was very patient but told them that if they were going to be so rude to their customers and ignore them, I was going to take legal action. I still have heard nothing but I have now taken legal action. Worse company ever, never again…
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Date of experience: April 2020
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Response from BaliSharks, Founder at Bali Sharks
Responded Jun 15, 2020
We closed in 2018 due to village mafia & government corruption. Sounds like the locals are stealing peoples money still. Sadly they will use our past business as theirs. Founder (of the original) Bali Sharks Rescue Center
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Due to our knowledge of white tip reef sharks it’s more then apparent that these men are stealing fully grown sharks from the ocean to profit from uneducated tourists by claiming they are rescuing baby sharks that would of been eaten. However we are aware that white tip reef sharks live in reefs where there is no predictor big enough to eat them. When questioned about this are guide pretended not to speak English though he had been fluent throughout the day. He told us he had rescued them from the fisherman and that he would release them when they got to over 1meter or a year old. Clearly most of the sharks where over a year old and bigger then a meter, as a new born reef shark is born at 52-60cm and only grows 16 cm a year. Sexual maturity is reached at 1.1 meter at an average age 9years. Absolute disgrace this man is complete fraud will be emailing trip adviser to complain. we received no lunch. They wouldn’t let us off the shack that they had made out of timber and old barrels until we made a vidio saying we enjoyed it. BLACKMAIL at its finest. We was supposed to be taken to turtle sanctuary which took an hour of arguing before he finally took us which was included in the price. We had to pay when we got there . On his Facebook wall he has lot of people saying how great it was who look as uncomfortable as us. Wonder why.…
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Date of experience: September 2019
5 Helpful votes
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Prepared to get wet and see sharks upclose. not for the faint hearted :) Please carry your towels and change of clothes. vehicles can reach this spot now owing to a bridge built. parking available.
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Date of experience: December 2018
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At around $400 AUD for 3 people including lunch and transfers it was well worth it. We swam with baby white and black tip reef sharks and fed them and held and received information about baby turtles. Our guides were funny and very knowledgeable, also good for those who don’t want an all day trip as this only took half a day.…
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Date of experience: January 2018
1 Helpful vote
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We were picked up from our hotel at 9am, we were back again by 11.40. We swam with the sharks for 45 minutes the rest was sat waiting for our lunch ( tunaless sandwich ) and the taxi home, asked about seeing the turtles and they looked at me like it wasn't a thing.... it's on the website! Thought I'd learn a lot today but no one could speak English and the knowledge wasn't there at all,,, shame shame, would not recommend…
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Date of experience: November 2017
2 Helpful votes
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