Studio Movie Grill (Scottsdale)

Studio Movie Grill (Scottsdale): Tickets, Tours, Address, Phone Number, Studio Movie Grill (Scottsdale) Reviews: 4/5

Studio Movie Grill (Scottsdale)

Studio Movie Grill (Scottsdale)
4
Tours and Tickets
Popular mentions

4.0
172 reviews
Excellent
69
Very good
48
Average
29
Poor
16
Terrible
10

Clifford K
Fountain Hills, AZ498 contributions
Disappointed
Jan 2020 • Couples
First time here and very disappointed. The bass from the adjacent theatre was painful on my ears. The volume before the movie started was too loud to talk. The seats do not recline. The food was ok but my fries were soggy/soft. Definitely will not return here.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Mtngirl4life
Scottsdale, AZ21 contributions
So frustrating
Dec 2019 • Family
I bought our passes on Groupon and when we got to the theatre I found out that I needed to redeem the Groupon number on the website. For some reason this could not be done. The employee selling tickets also could not figure this out. We worked on this for about 20 minutes and could not get the Groupon to work.
I found out that it was actually less expensive to just buy tickets at the theater and not through Groupon. So frustrating! Total waste of money.

They had two different theaters showing the movie that we went to see. There was no one there to take our ticket and point us in the correct direction and so we went to the theater that was closest to the door that had the sign for the movie we wanted to go to.

Then we found out that was a private showing and we were in the wrong place. Embarrassing!

We finally got to our seats and by this time our kids were starving. Service was beyond slow and it took so long just to get a Drink that I got up and went to the bar to have a cup filled with water.

I think I will stick to regular movie theaters
Written December 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

RJillMaxwellAZ
Scottsdale, AZ179 contributions
Food’s Good but Management Misses
Dec 2019 • Couples
The last few visits have been the same: nice job by the kitchen and servers doing their best to attend to guests, but the place is unmaintained (aka DIRTY!). Not sure what management is thinking: trash in the hallways, dirty bathrooms, and non-functioning bathroom facilities. We used to come more often, but a change in management awhile back has been letting down this once thriving facility. Hope it starts to pay attention, because the food’s what made us return.
Written December 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Passenger15510
1 contribution
Horrible food n service
Dec 2019 • Couples
Bar had sewer smell, the movie "GRILL " was down so no grill items available, management was unwilling to reduce
Written December 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

01camillab
Moreno Valley, CA39 contributions
Meal and a Movie
This place offers comfortable seating. The moment you walk in you know you are about to have a wonderful experience. The bar is perfect and the smell of popcorn is in the air. The dessert are something to talk about. The seating is awesome, recliners!!
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chad G
Paradise Valley, AZ9 contributions
Bar Rescue-More like Theater Rescue
Feb 2019 • Couples
Yep. Jon Taffer needs to start a new production right here right now. Case study in what not do for patrons. Being avid movie goers & having a night out to ourselves with teenagers n toddlers lined up with activities outside our own, wife went for Aint it Romantic at SMG. The film & setting to see it fell quite short, complementing each other in a sad relationship. Speaking of which-we had a bit of amusement that offered the most laughs, that if this was our first date here, the experience quite possibly could been a deal breaker. We are no stranger to this location, with so many choices to choose from we decided to circle back after a 5 yr hiatus from SMG. Pulling up the first thing to notice was how empty the parking lot was. Being a great weather day after record snowfall, rain plus being the night before the Oscars could be a factor. Or more. The online purchase adding additional fees was a bit of a turnoff for a format. Tacky. All in fees please. Entering involved getting hit with a moldy sewage / grease trap combo smell. That in itself was enough to ask for a refund & leave. Being adventurous-We stood in line to be told that all we had to do was scan by the theater entrance. Couldn’t do it there? Evidentially not, nor could we when walking up to the apathetic customer service individual who seemed to be a bit overwhelmed for what seemed to be all of 20 people in the lobby and bar. Suppose thats a rush. Told to wait as the theater was not ready & he would scan later. Checked 15 min before showtime, told the same & he would get us. Not hard to find in the “crowd” That didn’t happen despite us being a few feet away while looking at the menus. As time ticked down, asked again, we were allowed to sit inside on a bench where the hallway to the screens is located. Lets talk about the nasty, crumb filled carpet that is in desperate need of a deep clean. Or the overall shabby condition this theater is in. Or not. Now literally 15 seconds before show time & being ignored, we walked down to the theater to see it still being cleaned. Finally lead ourselves in, with only 1 other couple that came in for the night. They left early, whether due to the film, theater or other, we will never know but we soldiered on. Not sure why the cleaning took so long as it certainly does not show, because the chairs, cupholders & tables are stained & sticky. Some fresh, some permanent. Hit the button as we were hungry, which did not work, hit the other one & 8 minutes later a trainee with bent name-tag & rumpled shirt shows up blessing us with his presence. Took our orders. Food: 2 Hurricanes, decent, nachos, good, pretzel’s same, BBQ chicken pizza drowned in sauce to the point of marinating & inedible. Her hamburger had cheese although specified to have none. Could see that happening. Buzzed to fix it, then inexplicably brought back a guacamole burger. We would bet money that they had another burger sitting around for replacement, whatever was the case those mistakes were bizarre & unacceptable considering we are plopping down a decent amount for the 2 of us. No apologies, or empathy just a general feeling of us being made to feel awkward to politely ask to fix their mistakes. Then the servers just gone until they showed up with the check, which my wife asked for them to take that burger off. They did, but not before us noticing that they had charged us twice for each burger, then removed both charges on revised check. Okaaay. Film over, walking out there was literally nobody around. Total ghost town. We stood there for a bit soaking it all in on what a complete failure of a performance this theater gave us, reading their 9 point customer service checklist in which they did not perform a single one. Total fail. We definitely will not be back.
Written February 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Luann B
Phoenix, AZ4 contributions
Great place to have date
Dec 2018 • Couples
Y husband & I went to an afternoon movie. Service was great. Food was very good and it was nice to be ablee to watch the movie and eat. Seating was comfortable. We will definitely be back!
Written December 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

kathieaz
Scottsdale, AZ71 contributions
Clean up your act!!!!
Nov 2018 • Family
I have supported this establishment ever since they opened years ago. Most recently going once a week on their Tuesday night specials. Numerous times my billing has been incorrect and tonight it was the worse ever. Our group was overcharged over $17.00 for food and drinks. while trying to rectify the situation both the manager and the owner go involved and we were threatened with the police being called because I used profanity. I will not go back ever again. there are many other theaters where the seats are far more comfortable, cleaner, and I can eat better food. Also their bathrooms are dirty. I know they have also not passed health inspections. sorry Tom!!
Written November 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

FadedFoodie
Henderson, NV615 contributions
Interesting concept
Oct 2018 • Couples
We came out of the rain to see a film while in the area. Seat-side service is convenient, but the seats are not a comfortable as other venues.
Written October 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Leonardo Carvajal
Washington DC, DC513 contributions
Interesting place
Oct 2018 • Couples
We are staying at a near hotel and decided to watch "A star is born" in Arizona. The place is amazing. It has that feeling of an old movie theater but with modern features. The sound is incredible and the food is very good as opposed to the normal theater food. The seat are comfortable and, in general, everything was good.
Written October 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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