Phoenix Zoo
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
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About
Outdoor adventures. Lifelong memories. That’s Zoo We Are! Since 1962, the Phoenix Zoo has inspired and motivated guests from across the world to care for the natural world. Nestled on 125 acres within beautiful Papago Park the Zoo is a wondrous place of curiosity, imagination and discovery. Featuring over 3,000 animals, including Bornean orangutans, Sumatran tigers, Komodo dragons, Masai giraffes and many more — it is like no other place in the Valley! With outdoor cafés, shops, lush gardens, water landscapes and exciting up-close animal encounters like Stingray Bay, your visit will be memorable for the entire family. Other not to be missed activities include the Safari Cruiser and Endangered Species Carousel. As a non-profit, the Zoo relies solely on admissions, memberships, donations and sponsorships to continue conservation initiatives, educational programs and the care of our animals. So join us today and help support this unforgettable Valley gem!
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Admission tickets
from $37.95
All you need to step foot in the door.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
3,046 reviews
Excellent
1,476
Very good
986
Average
405
Poor
114
Terrible
65

Lori K
Fall Creek, WI30 contributions
Feb 2021
The animals were average. They appeared well taken care of.
The layout of the park was hard to navigate. It is lacking 'flow.' We wound our way around some trails to come to the other end and find out we missed a few animals. So back we went to the other area to repeat some of our steps.
There were upsells for everything. Pay more for the train ride. Pay to feed the giraffes, pay for the photo op's. I guess I didn't really appreciate that.
You had park workers walking around, but it would be nice if you had more of them interact with the visitors and explain stuff.
It was another zoo visitor who told me the elephant was playing with a beer keg filled with cheerios to keep it's mind sharp. I think if you ride the bus you get more of that sort of interpretation- but why pay more?
It was clean. The bathrooms were clean. It was pretty busy, people and strollers all over the place.
You could picnic in their parking lot if you brought your own lunch.
It was neat to see all of the cactus throughout the park.
No large water animals. The giraffes and elephants were far away. I guess you can say most of the animals were at a great distance.
I don't think i would pay their fees to bring kiddos who would get hot and tired easily.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lydia M
Marion, IA16 contributions
Mar 2021
Seemed like more of a money grab than anything...as soon as you pay for your entrance tickets and get in the door, all the little things cost extra. Many exhibits were closed or animals were “under medical observation.” We took a long walk to the petting zoo area only to find out that it’s closed due to COVID precautions -as are all the playground areas- but it’s not apparent on signage. Have definitely been to better zoos; not very impressed with this one.
Written March 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

RoxieV
Bradford, PA211 contributions
Mar 2021 • Couples
I am a zoo lover, so was very much looking forward to visiting here while we were in Phoenix. The fact that it cost $25 to get in, made us think it would be better than other, cheaper ones we have visited, but we were disappointed. The layout didn’t seem to flow, and several animals were difficult to get a close look at. I am not sure I would recommend this, especially if families have to pay that amount for multiple kids.
Written May 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shaye
1 contribution
Feb 2021
My two older sons and grandson attended Phoenix Zoo on Sunday, February 21, 2021. We arrived at 11:30am, the temperature was about 70, and it was already getting crowded. If it wasn't for the fact that the $75.00 entry fee supports the animals, I would ask for a refund. We saw 1 tiger lying down, 1 bear sleeping, 2 rhinoceros, three giraffes and some monkeys swinging off in the distance. Other than birds, all the other animals were out of sight and it appears that in many cases there was just 1 of each kind of animal. As we walked (and walked), I heard numerous people and children ask where all the animals were. The way the zoo is laid out, even the animals that were out were hard to find and see. Comparatively, Brookfield Zoo in Chicago and the San Diego Zoo have pens which provide for easier viewing even when the animals are sleeping. It was wasted time and money and very disappointing.
Written February 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sharla P
93 contributions
Mar 2021 • Couples
As an older couple who's adventures together includes zoos, this was a good destination. We arrived in the early afternoon and were concerned we wouldn't get in due to COVID limitations, but we had no problems. Although maps were availble via smartphone or by display boards, it still eould have been nice to have a paper one available. I get it as a cost savings factor, butcell phone screens ate hard to see in bright sunlight. Other than that, the areas were well marked with signs. The habitats were enjoyable especially the big horn sheep and oryx. The environment was clean and the animals were our even on a hot aftermoon. Great job keepers! The foliage and fauna were just beautiful. Great jobs grounds crew! Bonus pleasure were the many animal statues in bronze throughout the park. Kudos to the artists and donars. If i could make one suggestion that would be to have more food and beverage huts. Lines were long at every concession stand on an 89° day.
Written March 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

urbanguy
Richmond, VA4,459 contributions
Mar 2020
The Zoo is pretty sizeable (125 acres), and it takes quite a while to walk through it. The collection and display of the animals is pretty impressive. There is a great walk-through aviary. The signage of the animal exhibits is excellent.

Let me explain my average rating in the next three paragraphs.

I expected a sizeable admission fee since the upkeep costs of the facility must be enormus. But, I expected a map upon entry to the Zoo. However, unlike the Arizona-Sonora Desert Museum and the nearby Desert Botanical Garden, the Zoo does not provide even one sheet of a photocopied map. When I asked about that, I was told that there were Zoo maps scattered throughout. Yes, there were, but for the lack of an individual map, I have marked my rating down a notch.

When you are ready to leave the Zoo, you must exit throught the Gift Shop. What a great marketing strategy, of course. However, with multiple strollers trying to get throught, this is not a very efficient exit. In fact, it was a mess. The Zoo is, again, marked down for this.

Thirsty? You better bring your own drinks. A bottle of water or a cok will cost you $3.69. Up the road, at the Desert Botanical Garden, they are a more reasonable $2.00. This is price gouging to a "captive" group. In fact, this reminds me of Disneyland prices. Marked down for this.
Written March 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

James
Brandon, SD3 contributions
Dec 2020 • Family
Travelled with myself, my wife, and my daughter. While decent in size, I found the layout poorly designed. We walked a number of loops and circles and ended up missing a big section of the zoo. They have a couple of exhibits that you don’t see everywhere, but the majority you can find almost anywhere. One thing we look for is information on conservation or where the animals came from. There’s very little of that at the Phoenix Zoo. I was also disappointed that there were a number of activities that cost extra once you are inside. If you rarely go to zoos, it’s probably worth it. If you frequent zoos, you can skip it.
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JLars34
Las Vegas, NV472 contributions
Dec 2020
This zoo was better than expected. My family really enjoyed the animals. Lots of variety of species and animal types. Easy to get around and see everything. Big parking lot. The price was on the high end. The tram/bus ride around the inside of the park was pricey. Many restaurants and food options. I would go back.
Written December 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dan O
Cleveland, OH177 contributions
Oct 2021
Navigating around this zoo is impossible. There is Zero signage on exhibits. You literally have to walk right up to a fence or glass wall to know what is in the enclosure. This zoo needs and overhaul and it should start with signage. Secondly, the zoo has an unkept feel to it. May areas are overgrown and not maintained. Some paths are only dirt and at times you feel like you may have left the zoo and were walking in the desert. Lastly, many of the animals were under some form of medical observation. I'm not sure what the issue is, but there were at least 6 enclosures with signs stating that the animals were under medical observation.
Written October 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Dan, We're worried you may have missed a lot of the Zoo during your Zoo visit. Each habitat has signage in front of it with the name of the animal, where they are found in the wild and facts about that specific animal. Some habitats, like the tiger and orangutan, have additional signage that goes more in-depth about the environments where these animals are found, as well as conservation efforts. We also have signage throughout the Zoo with a map of the Zoo. These signs have QR codes for you to pull the map up on your phone. We have a dedicated horticulture staff that works daily to keep Zoo grounds looking beautiful. If there are specific areas you are worried about not being maintained, please email communications@phoenixzoo.org. Our "Animals Under Medical Observation" signs are a testament to the exceptional medical care we provide. Just as people get sick, so do animals. We have a dedicated veterinary staff actively treating medical issues when they arise. The "Animals Under Medical Observation" signage is our way of being transparent with the public and informing visitors during their Zoo visit. Currently, there is "Animal Under Medical Observation" signage in front of the rhino habitat because LouLou has a chronic inflammatory condition in both eyes and the elephant habitat because Sheena has arthritis. If you have any other questions or concerns, please let us know!
Written October 18, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

degrawm
Levittown, PA445 contributions
May 2021
We came on a Friday, and the zoo was packed, which worried me about seeing the animals. The zoo was so large that that was not an issue. I would love to come here again at an earlier time, because when we arrived it was already at 100 degrees and the animals were mostly sleeping. Loved petting and feeding the manta rays. The view of Papago park in the background also was amazing.
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Phoenix Zoo - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Phoenix Zoo

Phoenix Zoo is open:
  • Sun - Sat 9:00 AM - 4:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Phoenix Zoo admission prices can vary. Entrance tickets currently cost $37.95, while a popular guided tour starts around $130.00 per person. See all 3 Phoenix Zoo tickets and tours on Tripadvisor

Phoenix Zoo can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 3 Phoenix Zoo tickets and tours on Tripadvisor