Hot Air Expeditions
Hot Air Expeditions
5
5:00 AM - 6:00 PM
Monday
5:00 AM - 6:00 PM
Tuesday
5:00 AM - 6:00 PM
Wednesday
5:00 AM - 6:00 PM
Thursday
5:00 AM - 6:00 PM
Friday
5:00 AM - 6:00 PM
Saturday
5:00 AM - 6:00 PM
Sunday
5:00 AM - 6:00 PM
About
Hot Air Expeditions has been making memories with guests in sunny Arizona, providing hot air ballooning experiences locally for over 30 years. Family owned + locally operated, we take pride in offering hot air ballooning experiences in both Phoenix/Scottsdale and Tucson, Arizona. Morning hot air balloon rides are available daily, year-round and afternoon hot air balloon rides are offered seasonally, November through March in Phoenix/Scottsdale only. All tours include post-flight catered fare + bubbly from Vincent's on Camelback restaurant and frameable commemorative flight certificates to take home. We can't wait to check a hot air balloon ride off of your bucket list!
Phoenix, Arizona

Awards
Travelers' Choice
2023

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Tours and Tickets by Hot Air Expeditions
Travelers talk about
(66 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles2,365 reviews
Excellent
2,148
Very good
115
Average
37
Poor
29
Terrible
36

JenMon
Saint Louis, MO15 contributions
5.0 of 5 bubbles
Oct 2021
This hot air balloon tour exceeded expectations! I would highly recommend this company/excursion to anyone visiting or even locals. From pickup to drop off, everything was well planned, organized and fun. The staff (Mike, Alex and Captain Bill are who we had the pleasure of riding with) are amazing! Everyone is so friendly and knowledgeable. Captain Bill is an incredible source of information, and we enjoyed his sarcasm and stories throughout the ride. Everyone is experienced and knows what they are doing, so we felt very safe as first-timers. There is a brunch with champagne following the flight, and a certificate is presented to each rider. You have the option to purchase the champagne flutes for $10/glass, which I thought was a fun touch. The food was really good! Definitely 5 stars. Thank you for a great time!!
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Jen, thank you for joining us up, up and away! We are always thrilled to hear that our staff makes guests feel comfortable, and well taken care of! We greatly appreciate your feedback and review, and look forward to seeing you among the clouds with us again!
Written October 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Erinu1
Chesapeake, VA3 contributions
5.0 of 5 bubbles
Jul 2022
This tour is amazing! The staff is very organized and communicative. They sent messages during every step leading up to the tour and arrived on time for pickup. The ride itself was beautiful with awesome views of the sunrise. Weather was great because it was early (even though there was a heat warning later in the day). Jim and Tommy were fun and easy to work with. You can’t go wrong with mimosas at the end. Highly recommend this tour!
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Erin! We're so glad to hear you had an overall amazing time! Our Captain Tommy and crew member Jim are both a lot of fun to fly with They both have a wealth of knowledge and experience about the area and ballooning. Thank you for your feedback, Erin, we look towards seeing you among the skies soon again!
Written July 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

994Caitlinliz
Clarkston, MI4 contributions
5.0 of 5 bubbles
May 2021
I would definitely recommend hot air expeditions if you are looking for a hot air balloon ride. The location was easy to find and the check in process was efficient. Our pilot don did a amazing job giving the history of hot air balloons and guiding us in the sky. I would definitely recommend hot air expeditions.
Written May 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thank you for your great review and for flying with Hot Air Expeditions! It makes me so happy to hear that Captain Don/ground crew took such great care of you while on your adventure in the sky with us. We hope to see you up, up, and away with us again sometime soon.
Written May 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dawn L
5 contributions
1.0 of 5 bubbles
Apr 2021
If you are wanting the wedding package I would suggest going somewhere else. I tried booking the wedding package for my daughter with no response from them. I called 3 times (leaving messages for Amanda, who I was told handled the wedding packages) and emailed Amanda with no response within a 1 month period. On the third call I requested to speak with the manager or owner and was told I would get a return call. Imagine my surprise when I found out the person (Amanda) I was told to speak to in regard to the wedding package was a co-owner. This all began in April and as of this review (June 13) I still have not heard from Amanda or anyone else in this company. Needless to say I found another company. This is poor service especially when the owners don't even get in contact with you. They must not need the money because the wedding package was $5000.00
Written June 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, we are so sorry for the lack of communication, information and service provided. We have been experiencing some email/form submission issues as well as being understaffed, but this is no excuse. We are happy you found a venue for your daughter's special day, and appreciate your feedback so that we can make adjustments to our backend operations to ensure smoother and more positive interactions for the future. If anything changes, we can promise a better experience moving forward, and would appreciate your business. Thank you again for your feedback, and congratulations to the bride to be!
Written June 15, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SNORKELALASKA
Ketchikan, AK54 contributions
5.0 of 5 bubbles
Feb 2021
We had an amazing flight with this company. Our sunrise flight on Valentine’s Day was canceled as it was too windy. One of the competitors went anyway and actually called on the radio noting it was too windy. I feel Hot Air Expeditions is very safety conscious. I am also a tour operator from Alaska and safety always comes first. My only small critique would be the amount of time spent standing around waiting. Maybe the balloon crew could get to the launch site and start setting up prior to the guests arrival. I loved watching them inflate the balloons but don’t need to see them offload the basket, unroll the balloon and rig it up. Also at the end we had to wait for the snack to be set up and taken down before we could leave. Balloon crew could do this while we drive back or skip the food and just serve champagne! Great flight to 6000’ and very exciting landing like skipping stones in the desert! Thanks Don and Driver Phil. Very entertaining.
Written February 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Molly G
1 contribution
5.0 of 5 bubbles
Apr 2021
Traveled to Scottsdale for my husbands birthday. After looking around, booked a hot air balloon ride with Hot Air Expeditions because they also offered hotel pick up/drop off and a champagne breakfast in the desert after we landed. We even had a birthday cake for my husband and 2 other riders who were also celebrating birthdays. EVERYTHING was amazing!! The ride was wonderful!! So peaceful and calm. Would recommend this company to anyone looking to book. Our small children are asking to go and we would totally book again in the future. Thanks Jim and Jonathan! Y’all were on point. And so was your humor. You were a big highlight of our trip!
Written May 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi There, Thank you for your review and for flying with Hot Air Expeditions! You were in the best of hands with those two. It makes me so happy to hear that we were able help you celebrate your Birthday. All of our passengers are special so its nice to be able to show that appreciation to all of you by being able to help celebrate special occasions. We hope to see you up, up, and away with us again sometime.
Written May 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

23globehopper
Medina, OH18 contributions
5.0 of 5 bubbles
Mar 2022
We had a great trip with Jonathan. It was marginally windy and we weren’t sure we’d actually go. Jonathan made the decision to fly and we were very thankful! They entire team (ground and air) did everything they could to insure everyone’s safety. The landing was a little rough and the basket tipped- just as we’d been told it would. We were prepared and actually cracked up as it was happening- the best picture of the day was in the basket right after landing :). We had a fantastic brunch in the desert- a full breakfast with flowing OJ/champagne. Highly recommend.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there! We're so glad you enjoyed your overall experience with our pilot Jonathan! We're thrilled to hear our team had wonderful communication with you all and keep you all in the loop! Landing is always a surprise, you never know what you will get! But no matter what, our team can handle it! Thank you for for your lovely feedback and we can't wait to see you up, up and away soon again!
Written March 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CarliK145
Hilton Head, SC1 contribution
5.0 of 5 bubbles
Jun 2021
My best friend and I came from the east coast for my birthday weekend and wanted a full Scottsdale experience. From booking to the actual ride, everything was amazing! Stephanie and Amanda were fantastic and made it so easy to book over the phone and got us super excited about it! John and his crew were very professional, knowledge, and made me feel safe the whole time. Amazing job to everyone at hot air balloon expeditions, we will be back!!
Written June 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi There, Thank you for your glowing review and for flying with Hot Air Expeditions! You were absolutely in great hands with your Captain John/crew as well as with Amanda and Stephanie they are all just some of the very best we have. We hope to see you up, up, and away with us again sometime soon.
Written July 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BSTPIERRE249
North Richland Hills9 contributions
3.0 of 5 bubbles
May 2022
Communication before launch date was very good. I arrived at the airport at 422 am, well in advance of the 445 deadline. However we did not depart for the launch site until 509 am, arriving at the launch site at 529 am. The sun was already coming up before we loaded the basket and began our ascent at 554 am. Loading was a disaster, over 20 people trying to squeeze into the 4 compartments of the basket. Only 1 set of stairs to aid in the loading. At $4000 per flight, they can afford a 2nd set of stairs. We struggled to climb during the flight and many of the other balloons reached heights we never did. It was an interesting experience. The burner gets very hot and it was too close to my head for comfort. The breakfast in the desert after landing was nice.
Written May 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, and thank you for taking the time to share your feedback with us. We greatly appreciate all customer feedback, both of the positive and also of where there is room for improvement, so we can provide the best customer experience possible. We do ask that passengers arrive 5-10 minutes prior to check in time, as we do aim to leave at the designated check in time, and appreciate your timely arrival. Unfortunately, on occasion, we can experience delays in departure for a variety of factors, and have addressed your delayed departure with our staff, as to ensure this is not a regular occurrence. The balloon you were in is built for 24 passengers, but we only put a maximum of 20 passengers in it to ensure everyone's comfort up, up and away. We have taken your feedback back to our team, and are allowing for more "breathing room" where possible. We have also invested in another set of stairs for this balloon and appreciate that suggestion. Again, thank you for your feedback, we hope you still had a great time, and we so appreciate the information provided. We will contact you separately to ensure your experience is made right, and hope to see you again soon.
Written May 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Klaudia519
Chicago, IL1 contribution
5.0 of 5 bubbles
Jul 2021
We had an amazing ride with Hot Air Expeditions. Our captain, Jonathan, and the flying crew, Marcus and Victoria, were extremely welcoming and informative. They insured an exciting and safe flight. The post flight breakfast and drinks wrapped it up perfectly. We’d highly recommend booking with Hot Air Expeditions (and requesting Jonathan and his crew 😄)
Written July 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Klaudia, Thank you for flying with Hot Air Expeditions and for your great review! You were absolutely in the best of hands with Captain Jonathan/crew, You can definitely tell that they enjoy what they do. It makes me happy to hear that our team took such great care of you while on your adventure in the sky with us we hope to see you up, up, and away with us again sometime soon.
Written July 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Hot Air Expeditions - All You Need to Know BEFORE You Go (2024)

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