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Wonderful Ecuador

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Banos, Ecuador
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About Wonderful Ecuador
W.E.T.A. Is a team of professional and dynamic guides; we specialize in eco and adventure tourism like: River Rafting, Canyoning, Bridge Jumping, Biking and Amazon tours, all guides are highly skilled and understand the importance of environmental protection with our combined efforts, the rainforest, mountains, waterfalls, rivers
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Wonderful Ecuador
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Rachid E wrote a review Dec 2020
3 contributions1 helpful vote
Had a great time doing canyoning for the first time. Very professional, I felt safe with the guide Anderson. He knows what he is doing. A must do if you go to banos
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Date of experience: December 2020
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Florian L wrote a review Feb 2020
1 contribution
WE did the canyoning and the bike rental and everything was perfect. Very nice people and very beautiful places. Thank you
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Date of experience: February 2020
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Ambassador118771 wrote a review Nov 2019
1 contribution
I did two tours with Wonderful Ecuador, first a one day trip to the Amazon rainforest and the next day I went river rafting with them. It was really fun and the instructors were super friendly, skilled and helpful. Thanks!!
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Date of experience: November 2019
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Response from WonderfulEcuador, Manager at Wonderful Ecuador
Responded Dec 5, 2019
gracias estamos para servirles como siempre un placer atenderles Atte. Wonderful
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Shazza wrote a review Sep 2019
2 contributions
We went here after our hostel recommended them however we were seriously disappointed. There was no explanation on how to work the bikes and they got you out of the office as soon as they could. Obviously it’s not rocket science but there was 2 sets of gears and was super confusing. We got to the end of the block but turned back around as both our bikes gears were making really weird noises. The lady gave a quick explanation and basically told us to leave the gears on 2 for the left and 5 for the right... for the entire ride...? We reluctantly left even though they reassured us it would be fine and sure enough 15 minutes down the road my boyfriends bike started playing up again. It wouldn’t click into any gear correctly so he had to stay in 1st or 3rd for the rest of the trip making it extremely hard to go uphill! Instead of being a nice relaxing ride it was physically demanding and extremely frustrating. On returning we explained that the bikes gears were bent (had a good inspection on the way down) and needed to be fixed. Despite this warning, the lady continued to put the bike back with the rest, ready to go out tomorrow. We explained that this bike was unable for someone else to ride (again) and all she said was “sorry” and that was that. Really disappointing. Sh*t bikes, sh*t attitude, sh*t company. Don’t waste your time here.
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Date of experience: September 2019
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Response from WonderfulEcuador, Owner at Wonderful Ecuador
Responded Dec 5, 2019
realmente lo sentiomos como ud dijo no es ciencia en saber manejar una bicicleta y chequeamos todas bikes cada dia por la noche en importante entender que estamos para servirles y este es nuestro trabajo pero entienda que no sabemos como maneja uds las bicicletas pero si uds vieron o sintieron que bicicleta esta mal pórque no tomoarano la decision de cambiar. esperamos que comprendan que hacemos el trabajo y nos mejoramos somos la unica empresa que cambiamos las bicicletas cada 8 meses para dar un mejor servicio pero puede ocurrir aun si las bicicletas son nuevas por un mal cabio en los engranajes como ud dice.
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Joe Parsons H wrote a review Jul 2019
1 contribution
My family of four spent the day canyoning with Marco from Wonderful Ecuador. We had a magnificent time and he did a great job making my two young sons feel comfortable as they descended down large waterfalls. I highly recommend this company a.m. I have been to Banos on two other occasions.
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Date of experience: July 2019
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