Imagine Ecuador

Imagine Ecuador

Imagine Ecuador
5
Parasailing & ParaglidingRiver Rafting & TubingCanyoning & Rappelling Tours4WD, ATV & Off-Road ToursClimbing Tours
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
About
Imagine Ecuador is an Ecuadorian Eco-Tour Operator with Ecuadorian management. Founded in 2012, we pride ourselves in providing great value in our programs ranging from: amazon tours , galapagos cruises, canyoning, whitewater rafting, ATVs, Jeeps , Buggy, Motorcycles and bike rental, kayaking, mountain climbing, paragliding, rock climbing, ziplining, biking, trekking, bridge jumping horseback riding. They also arrange Amazon tours to the Cuyabeno Reserve, Yasuni National Park located in the primary jungle, Tena or Puyo in the secondary forest. The expert team organize Galapagos tours and cruises, island hopping, flights and tailor-made tours, honeymoon trips, wedding planner, bachelor party, family vacations for individual travelers or groups according to your special needs.
Banos, Ecuador

Awards
Travelers' Choice
2024

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Tours and Tickets by Imagine Ecuador
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,721 reviews
Excellent
1,650
Very good
58
Average
6
Poor
3
Terrible
4

Patrick S
5 contributions
5.0 of 5 bubbles
Jun 2022
Juan fixed us up with a couple excellent and cost-effective mountain bikes so that we could take the downhill 18 km ride from Banos to Pailon del Diablo. Juan was super helpful in giving us tips for the trip. After viewing the falls, and the rest of the attractions along the way, we took one of the waiting trucks for the trip back to Banos. A fun day, which we capped off with a soak in Las Termas de la Virgen to relax.
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabeth H
1 contribution
5.0 of 5 bubbles
Jun 2023 • Couples
We did the half day canyoning trip and it was an awesome experience! Sergio was the best guide ever! The water level was high because it had just rained but Sergio explained all the protocols to us thoroughly and made us feel totally safe and comfortable the whole time. The rapelling part definitely required some physical fitness. Overall, it was so much fun though and the waterfalls were beautiful!
Written June 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sam b
New York City, NY6 contributions
4.0 of 5 bubbles
Mar 2022 • Solo
Ziplined at Puntzan with them. I have to say I am very impressed with their communication in terms of both punctuality and transparency. I was a solo traveler and had wanted to do an activity that normally would require a certain number of people. Rather than stringy me along and hope for more people to book on the day I wanted, they were upfront with me about how it may not happen. They were also extremely quick to respond. I messaged early in the morning for a reservation for that very same morning and they were able to get back to me quickly and to follow through on it.

The Ziplining experience was just excellent. The two guides were so friendly and thoughtful and their dogs were such a hoot! They were hands down amazing at making me feel safe and be able to enjoy the experience completely. I had ziplined at canyon a few days prior but really wanted the experience of being sounded by trees and this experience really delivered.

The driver arranged by Imagine wasn't that great though. He didn't introduce himself at all. When I said I didn't speak Spanish, he gave a big sigh and an eye roll. Granted, he was called in last minute that morning.
Written March 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

StruckLucky
Manchester, UK8 contributions
2.0 of 5 bubbles
Dec 2019 • Friends
We booked a 3 day (2 night) Amazon tour through the agency Imagine Ecuador in order to visit the Cuyabeno Reserve. The lodge we stayed with (Nicky Lodge) was excellent. However the instructions sent by Imagine Ecuador were terribly unclear and unorganised. Initially, our booking confirmation stated the meeting place to be outside one hotel in Lago Agrio. Then the Imagine Ecuador representative messaged me through WhatsApp informing me the meeting place has been changed to a second hotel across town. On the day of, when we arrived outside the stated hotel, I received another email from Imagine Ecuador stating the meeting place had yet again been changed to a third hotel south of the Aguarico River. When we then rushed over to the new meeting place, we were told by the hotel staff that there was no meeting place there and in fact we were to be at the second hotel all along. Fortunately, the hotel arranged a driver to drop us off at the hotel meeting spot at no extra cost and we made the meeting on time. Overall, there were serious miscommunications with the tour agency (Imagine Ecuador) and the Lodge representatives, and were given the runaround. This is not something you would expect from any tour provider, and is further insulting given the high cost of the tours ($250 per person). Overall, we had an excellent time with the Lodge (Nicky Lodge), but Imagine Ecuador, as a tour provider were wholly lacking and I would not recommend them due to their incompetency and lack of clear communication.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir, Thank you for choosing us for your adventure. We are so happy that you had the best adventure ever, despite the misunderstanding. First of all, no all the lodges have the same meeting point, that’s the reason why it was informed to the clients 2 days prior to the tour the exact meeting point , also was notified by email also by WhatsApp . In constantly conversations by WhatsApp , the day before the tour was also mentioned the meeting for the tour. We sent even the location on google maps of the Hotel D Mario. I don't know what is wrong now. if it is allowed to send you images i will do it. In fact, no of the emails we sent was replied by the clients assuring that the meeting is correct or all the information in the voucher. About the price, was agreed with the client before booking, the same price, the cheapest in the market. In other parts of the amazon for a 3 days tour you will pay $500 , 600 Again, this comment is not according what was explained by our agents. In the tourism industry I’m totally agreed that the clients have always the reason, but in this case I’m disagreed. Good vibes again, happy New Year Let's continue working with nice people!
Written January 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

marbla2020
Roberts Creek, Canada1 contribution
5.0 of 5 bubbles
Jan 2020
We had a group of first time paddlers as well as experienced paddlers and everyone enjoyed the trip. They supplied all the necessary safety equipment and went over all the safety instructions on what to do if you fell out and how to get someone else back into the raft if they fell out, what to do if the raft flipped, paddling instructions and practiced everything before putting into the River. Photos and video of the trip were included in the price so no need to take your camera/phone and risk losing it overboard. Bring a towel to wrap around while you get out of your wet things as there is no where to get changed at the end of the paddle.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Katie S
1 contribution
5.0 of 5 bubbles
Nov 2022 • Friends
We had an amazing experiences paragliding with this company. They were very accommodating with our last minute planning and were friendly and flexible. They were also honest with us that the conditions might not be good, and explained that we would get a refund if this was the case. We ended up having amazing flights and the pilot was friendly, reassuring and a lot of fun.
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cameron R
5 contributions
5.0 of 5 bubbles
Jun 2021 • Couples
Visited Banos for my honeymoon and was looking for something adventurous. We found Imagine while walking downtown and ended up booking a 5 hour horseback riding tour up the mountain. Incredible experience and the hospitality was amazing. Jamiee was the owner of the horses that we booked and also was our tour guide. 100% would recommend anyone booking a tour with him through Imagine. Juan was our booking agent at Imagine and helped guide us through selecting our adventure. He was great to work with. Loveeeee Banos.
Written June 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Drew
1 contribution
5.0 of 5 bubbles
Jul 2022 • Couples
Imagine Ecuador was a great experience. Everything we wanted to do was right there in one place. Juan was very informative and helped with all the reservations. The great thing was that this company works with all the excursions here in Baños so you don't have to worry about them over charging or giving you a different price. I would definitely use them again next time I come back!
Written July 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Garyn Young
Wrexham, UK78 contributions
5.0 of 5 bubbles
May 2022 • Friends
We did the 3 night 4 day Amazon tour and it was really good fun would really recommend. Our guide Jairo was brilliant and knew everything about the area. We stayed at Caimen lodge which was really nice, we seen lots of wildlife and had a really great trip. If you are in Banos and want to go to the rainforest I’d really recommend it.
Written May 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gretty M
Quito, Ecuador5 contributions
5.0 of 5 bubbles
Aug 2020 • Family
We visited this tour company the last week. We were so impressed with the honest, helpful approach this company took, we wanted to visit Banos and had heard you could get good last minute deals and as we were travelling at the time we had some flexibility.
And we were not disappointed; we went on: Rafting, Canyoning, Paragliding, Zip Lining with Imagine Ecuador. A great guide, driver and our experience exceeded expectations. Everything was organized with the highest security standars and sanitary protocols. That was one of the most amazing experience we ever had with my family. i can higly reccommed Imagine Ecuador to any one
Written September 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Gretty, Thank you for choosing Imagine Ecuador for an incredible experience. We sell unique experiences only - not tours. Thank for making imagine Ecuador the # 1 tour operator. In the tourism Industry is hard to find excelence, however for us this is our main priority. Hope to see you again soon for a new experience Imagine Ecuador style..
Written October 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Imagine Ecuador - All You Need to Know BEFORE You Go (2025)

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