MilOutdoor
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
480 reviews
Excellent
423
Very good
35
Average
10
Poor
5
Terrible
7

Sarah R
Sydney, Australia22 contributions
Feb 2015 • Couples
After multiple enquiries, I discovered there is only one kayaking experience on offer from El Calafate, and there is only one company that offers a kayaking experience. It's the most expensive experience on offer by Viva Patagonia, but as there is no other company, you can't really argue. The company explains the expense by the fact that they limit the group to 15 persons, and they have to hire a catamaran to get us out to the glacier and back again (i.e. for a whole day), there are 3 guides, and drysuits aren't cheap. This is out at Upsala Glacier. It involves an early morning pick-up in a van at about 0700hours and a drive to the jetty (about 1-1.5 hours) and a catamaran trip out to Upsala Glacier. The contrast between the cramped space in a van and the ample space in a catamaran designed to carry more than double the number of people out on this excursion seemed weird. The actual glacier itself is difficult to access, so don't expect to be able to get close to it in the kayak or catamaran. There are lots of icebergs and parts of the calved glacier in the water, and you get to paddle around in a 2 person kayak.

On the boat you will have to change into a 5-piece suit, consisting of a thermal onesie, the dry-suit, boots, lifejacket and waist attachment to the kayak. I think it should be pretty clear that you should avail yourself of the amenities BEFORE starting to put on the whole get-up. Furthermore, there are no separate areas for women to change, so either hide in a corner and try to do it, or line up for the bathroom (which will be heavily in use as everyone will want to use the bathroom -at the same time!- before putting on the suit). Essentially you get to keep your undies on, but you don't need to wear anything else on under the onesie thermal. You may wear your socks under the rubber booties, but bring a spare pair as they get a bit damp in the booties. You don't get gloves, but with the paddling you will find that your hands won't get cold. The dry suit comes with a hood, so if it is raining out, you can put the hood up. You can also put on a beanie if you wish, but I think it's a waste of time. Everything else that you bring onto your kayak is at your peril - the guides (there's about 3 of them) have cameras each, and they all take photos (over 250 shots) and you get a USB at the end of the trip with the photographs. We decided not to bother with our cameras, but some guys had selfie sticks on a waterproofed Go-Pro, so that can also work well.

After the boat docks, you get a little tutorial on how to get into and out of your kayak. The person at the back usually does a little bit more work than the one at the front of a two person kayak. Your guide will adjust the foot rests to make sure that your legs can be safely positioned. On land, you learn how to paddle (but it's pretty self-explanatory). Then you're off!

We got to see a large iceberg crack in half, which was pretty cool (no pun intended). The paddling is not strenuous at all. The group is limited to 15 people (not including guides), but even then we found that if anything, it was a bit slow. No prior experience necessary. It's actually a very serene and otherworldly experience; surrounded by bits of iceberg, and gently paddling along. We had good weather when we went, but I understand that the waves can get more choppy in bad weather. It's certainly a different kayaking experience to some of the stuff we've tried before.

When you get back to the boat, you will get lunch on a tray - it's not gourmet. A sandwich, cake and some weird quiche (I tried a bit of it and found the texture too runny), an apple and water. It's food though, and you won't starve by any means.

Overall, the gear was reasonable quality and in good condition. The guides were friendly and helpful. The glacier itself - well, if you went thinking you would see the Upsala Glacier up close, you'd be wrong. However, once you get over that and enjoy the surreal iceberg water environment, it's actually a good day out. If you can afford it.
Written March 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you Sarah for your comment. We will consider all your concerns in order to improve our service. Best regards, UKE staff.
Written March 12, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DGY-Eaglescliffe
Eaglescliffe, UK420 contributions
Mar 2019 • Couples
What a brilliant way to see the glacier, two seated kayaks on a lovely calm & sunny day,
I have to say now that the guides Santiago and Andy are excellent, good briefing, quality equipment, very informative and very safety conscious. #
The age was mixed with my wife and I being the oldest 60+ but the trip was well within our capabilities and everyone found it interesting and exciting.
Miloutdoor and the guides do an excellent job - and a brilliant way to see the glacier.
Written March 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Angela S
Denton, TX80 contributions
Feb 2016 • Friends
So we were told it may be windy and a little choppy. I had done kayaking before in the San Juans so I wasn't too worried. Weather was cold and misty - but it was fabulous. They get you suited up so you don't feel cold and only thing that may get wet is your face and hands - to kayak among ice bergs is so cool - was just bummed the fog was so low we couldn't see the glacier - the crew is young and hip and stress safety - you have three strong kayakers with you in singles while you cruise in doubles. Even the lunch was nice - but it is a 2 hour boat ride out and 2 hours back so be prepared It is an all day experience - would absolutely do it again - even if it was strenuous work against the wind! Note that they will cancel the kayaking if the weather may pose a danger to the passengers - very impressed with their policies.
Written February 19, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks a lot for your comments! Regards Mil Outdoor SA
Written February 24, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dolores40
Zurich, Switzerland8 contributions
Feb 2020 • Friends
We went on the Kayak tour and were a bit disappointed. We had done the mini trekking the day before and loved it but the kayak tour did not even get us close to the glacier. It was also extremely windy which made it a bit difficult to steer the Kayak-none of us had ever done this before and the guide did not really provide much help. Furthermore you cannot bring your own camera, and the pictures the guide took were terrible. I would recommend doing the mini trekking instead.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eli G
Rome, Italy47 contributions
Going to Patagonia without doing kayak in this awesome place has no sense. I and my friend were worried by the price of the tour, but when we got into the lake with our kayak, in that touching landscape, we understood we were doing the coolest activity in one of the best divine inventions.
Written April 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tahnk you so much Eli for your feed back! We are glad to hear that you loved the Upsala Kayak experience! Regards, staff UKE.
Written April 24, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marianne6616
Saint Paul, MN22 contributions
Feb 2020
Our day with MilOutdoor will be remembered as a highlight of our trip. From the moment we were picked up at our little B&B early in the morning, until we were dropped off that evening, we felt well cared for. The guides are top-notch - giving us great information about the geology and geography of the land and the glacier as we rode to Perito Moreno, giving us time to wander around the park to take in the amazing views, and then suiting us up in high-tech thermal gear for our kayak trip in the frigid lake.

A couple of things: while I was at first dismayed when I read that I would not be able to take pictures out on the water, I quickly realized that this is for a VERY GOOD reason. Simply put, our four kayak guides (plus one in a motor boat standing at the ready), are making sure we stay alive. With ten or so kayaks occupied by people with wildly varying skills, allowing people to constantly stop to take pictures just isn't viable. The guides all took LOTS of photos - while some were blurry from water droplets, there were plenty that were perfectly fine.

I've seen a few reviews from people complaining that they wanted to get closer to the glacier. They obviously didn't go the day we did, because that morning we saw a huge chunk of the glacier calve off and fall into the lake, sending huge waves out for hundreds of feet. We were quite happy we got as close as we did, and even happier that we weren't taken any closer. Plus - we got to kayak around an iceberg! How cool is that?!

As we were kayaking a strong wind came up, and with it lots of waves. With other guides I might have been worried, but Andres and the rest kept us moving, constantly encouraging us, and got us all back to shore safely. What an adventure!

Thanks to MilOutdoor for providing us with such incredible memories -

Best,

Marianne and Brian
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

All Terrain Travel
Denver, Colorado, USA101 contributions
Feb 2020
We made reservations months in advance, and had an amazing tour. We opted for the half-day only, which meant that we met them out at the park since we had our own vehicle. The introduction was brief and then we changed and walked a hundred yards or so down to the water. We've kayaked before, but got very lucky that the wind wasn't too bad...it would have been a physical challenge if we had been fighting wind the whole way! They kept us a safe distance from the glacier, but there were only one or two big boats that got between us, so for the most part we had unobstructed views. As it was, we saw ice calving off the glacier, learned a ton from our guides, and were able to download some excellent photos a few days after the tour (via Flickr). They had gloves available for anybody who wanted them, and we were plenty warm in our drysuits. Highly recommend this rare opportunity to kayak beneath a glacier!
Written March 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Matt van
6 contributions
Dec 2019 • Solo
The tour itself is amazing, great guides, well organized, great gear and very safe. The experience is also amazing. They told us to not take cameras which is understandable. But for that price you pay for a 1 hour kayak you at least want some great memories. The use a gopro which are good for about 5 to 20 meters but the glacier is 600 meters away. Maybe they should invest in a good waterproof camera or at least a good mobile phone with a waterproof casing. Anyhow i have attached my photos to show the quality.
Written December 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stefanie S
8 contributions
Nov 2019 • Couples
We did the Kayak Tour in front of the Perito-Moreno-Glacier. Our tour guide was really good. He explained a lot about the glacier and it was always safety first. They had really good Equipment, so you only have to bring a Shirt with you (and of course your underwear). The view was amazing and especially on the afternoon tour, because after 30 Minutes you were there alone. No other boats or tourists.
Written December 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ipontaka
Toronto, Canada10 contributions
Nov 2019 • Friends
We booked our Patagonia trip in advance to make sure we get maximum experience from our visit of Patagonia. Since we had group of 9 people we been told that price will be 170.00Us per person instead of 180.00 offered on line. Credit card been charged 250Us per person. It is hard to find solve problem from overseas (we are from Canada , New Zealand and Russia) so we decided to get to it in person. We took a trip, which been not exactly what we expected ,as we been very far away from glacier and pictures which been taken by the company been lousy. Hard to see 70 meter high glacier.:((( Do not recommend what so ever. After we finished we decided to get to the office and solve money problem. We got to the office and explained all story to representative there. Multiple phone calls to manager and long conversations didn’t get us anywhere. All what we got is the letter from them that YES WE BEEN OVERCHARGED. Since we could not stay longer in El Carafate we send this letter with stuff signatures and all our emotions to milloutdor.com with hope that we get refund and problem will be solved. Week later and multiple emails nothing changed!!! Please help ! Who knows how to deal with it and DO NOT PAY ANYTHING IN ADVANCE TO THEM!!!!
Written November 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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MilOutdoor (El Calafate) - All You Need to Know BEFORE You Go