Tolkeyen Patagonia Turismo
Tolkeyen Patagonia Turismo
Tolkeyen Patagonia Turismo
4.5
Taxis & ShuttlesBoat ToursEco ToursSightseeing ToursHiking & Camping Tours
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:30 AM - 1:30 PM
4:30 PM - 8:30 PM
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About
El Calafate, Province of Santa Cruz, Argentina
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
530 reviews
Excellent
401
Very good
96
Average
18
Poor
4
Terrible
11
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Alejandra V
Buenos Aires, Argentina110 contributions
Dec 2023 • Family
They truly provide excellent service. The organization, communication and contact before and during the trip is perfect. The buses and minibuses they use are impeccable, new and comfortable. The drivers are young and of excellent appearance. The guides are kind, funny, expert and very professional. We traveled to Chaltén with Sandra and Pablo. The tour included round-trip transportation from Calafate, guide to Mirador de los Cóndores, delicious lunch at Restaurant Don Guerra and mini trekking to Chorrillo del Salto. Sandra makes the trip very enjoyable. The other tour we did was Glaciers full day with round trip transportation, entrance to the park, lunch and the Patagonian Natives restaurant (regular service and fair food), navigation and return. On the tour Melisa offered us a bottle of water, coffee and a cereal bar in the iceberg canal, calafate liqueur and bon o bon for the farewell. She was very kind, clear and expert. We also booked with them the Darwin kayak experience on the Santa Cruz River offered by the Patagonia Profunda company and when it was finished I received a wsp to find out how we had had it. An impeccable service that has first-class staff.
Written December 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Alejandra V, muchas gracias por compartir tu grata experiencia en detalle y calificarnos. Tus palabras serán transmitidas a nuestro personal. Atentos saludos, Tolkeyen Patagonia Turismo
Written January 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lisarimi
Frisco, TX20 contributions
Dec 2023 • Solo
Highly recommend this tour operator for Patagonia tours be it for Argentina or Chile..I took a bunch of tours from them in Ushuaia as well as in El Calafate and all of them were extremely well organized and reasonably priced..Big shout out to Julian from the El Calafate main center office who helped me plan and book all my tours.. He was extremely patient with me and tried to accommodate all my requests.. Though I did the bookings at the very last minute during the busy holiday season , he was able to move around a few things and arranged the tours for me..Thank you once again Julian..I really appreciate it ☺️🙏
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello lisarimi, thank you very much for sharing your pleasant experience and recommending us. We will pass your words on to Julian. Kind regards, Tolkeyen Patagonia Turismo
Written January 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Francisco Javie... S
1 contribution
Aug 2024 • Couples
Agency absolutely recommended, both for the services they offer and for their efficiency in resolving incidents. Personalized and very close treatment by the company, and also directly by all the guides and drivers we met. We were with them in Calafate and Ushuaia.
In El Calafate it is essential to cruise through the glacier nature park.
The excursion that we liked the most and that we will never forget: the 4x4 excursion through the lakes of Ushuaia with the Christian Guide. Spend a day in such a different setting, have breakfast and lunch in that nature, chat with Cristian about the history and species of plants and animals, walk along the hidden lake, and skirt the impressive Lake Fagnano. On that day we saw more foxes than people, it was a total natural dive.
In El Calafate it is essential to cruise through the glacier nature park.
The excursion that we liked the most and that we will never forget: the 4x4 excursion through the lakes of Ushuaia with the Christian Guide. Spend a day in such a different setting, have breakfast and lunch in that nature, chat with Cristian about the history and species of plants and animals, walk along the hidden lake, and skirt the impressive Lake Fagnano. On that day we saw more foxes than people, it was a total natural dive.
Automatically translated
Written September 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola 35franciscojaviers ¡Qué hermoso relato de tu experiencia en Ushuaia y El Calafate! Nos llena de alegría saber que disfrutaste tanto las excursiones, especialmente el recorrido en 4x4 por los lagos con Cristian. Nos encanta poder ofrecer ese contacto tan cercano con la naturaleza, y es maravilloso que hayas podido disfrutar de la inmersión total en un entorno tan especial. Agradecemos profundamente tu recomendación, Tolkeyen Patagonia Turismo
Written September 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elima
Province of Guadalajara, Spain8 contributions
Nov 2023 • Friends
We went into the agency to ask about the options in Calafate and they did not inform us of anything other than what we already knew from what we had read in some post. We asked about the Capitans Club in all of Glaciers and they told us that it was just that they served you some pasta on the trip…. You can tell that they don't want to sell because we were 5 people willing to pay for it but with that description they made we didn't take it. We also tried to change the day of an excursion since it was all foggy and snowing and they told us that no changes are possible.
Written November 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola elimas2020, te pedimos por favor si pudieras comunicarte con nosotros por Instagram o Facebook, de manera privada, y pasarnos un nombre y numero de contacto para poder asistirte en tu reclamo. Saludos cordiales, Tolkeyen Patagonia Turismo
Written November 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana Clara
Bahia Blanca, Argentina9 contributions
Feb 2024 • Solo
I did the Nativo Experience tour. You cannot leave Calafate without doing this excursion. They show another totally different place. You can see the caves with rustic drawings. The landscape is beautiful. The guide gives a lot of information about the history of the Tehuelches. The food is delicious and eating inside the caves is a magical experience. Super recommended!
Written February 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola mafaldaquino24, muchas gracias por compartir tu grata experiencia y recomendarnos. Atentos saludos, Tolkeyen Patagonia Turismo
Written February 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Inspire37427719911
Madrid, Spain1 contribution
Nov 2023 • Solo
Magnificent attention and management. I processed everything with them remotely, via WhatsApp, and the service was just as fluid as if I had been in the office. From minute number 1 Santiago went all out, he informed me, helped and advised me with everything in a very detailed way. Taking into account that I was going to spend very little time in El Calafate, it was very important for me to be able to take advantage of every last minute, and thanks to Tolkeyen I achieved it. I took the Mini Trekking excursion to the Perito Moreno Glacier, and it was simply spectacular. I have no words to describe this unique experience. A 10, both in the management and in the excursion. 100% recommendable.
Written November 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Inspire37427719911, muchas gracias por compartir en detalle tu grata experiencia y recomendarnos. Atentos saludos, Tolkeyen Patagonia Turismo
Written November 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
facu
Buenos Aires, Argentina26 contributions
Oct 2023 • Couples
I do not recommend calling by phone to book excursions or ball, they told me to send by WhatsApp command and they never responded.
I went downtown to the office, they serve you with little enthusiasm
There are better agencies to hire excursions
I went downtown to the office, they serve you with little enthusiasm
There are better agencies to hire excursions
Written October 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola facufotos, siempre trabajamos en dar la mejor experiencia por todos los medios de atención. Evaluaremos lo mencionado para seguir mejorando.
Saludos cordiales, Tolkeyen Patagonia Turismo
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea B
1 contribution
Jan 2024 • Family
Excellent service. Very punctual. They solve everything, even last minute requests. At 11 we called to go to Perito Moreno at 12 and they fixed everything quickly. The girl who helped us was lovely, Maiten, thank you very much for everything. The guides are super friendly.
The emergency phone after office hours does work!
Happy with you in Calafate!!! Then I'll tell you how things are going in Usuhaia! Here we go!!
The emergency phone after office hours does work!
Happy with you in Calafate!!! Then I'll tell you how things are going in Usuhaia! Here we go!!
Written January 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola L1312JQandreab, muchas gracias por compartir tu grata experiencia y calificación. Atentos saludos, Tolkeyen Patagonia Turismo
Written January 13, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LAURA L
8 contributions
Jun 2024 • Solo
Hi there I did two trips, the 1st was the all Glaciers which was a last minute decision to go on (I think the person worked late to book this for me) and the 2nd was a prebooked Perito Moreno Glacier and boat trip. The drivers were superb. The roads were icy and covered in snow, snow chains were required. If this was the UK the trip would have been cancelled but they know what they are doing and look out for each other. The ladies Carla and Marian, spoke excellent English and were excellent guides on both journeys to the glaciers. Marian also did the airport transfers and ensured we had everything we needed on pick up and drop off. I would not hesitate to book with this company again. Mini buses were very comfortable and clean.
Written July 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello U1773LRlaural, thank you very much for sharing your pleasant experience and rating. Kind regards, Tolkeyen Patagonia Turismo
Written July 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren N
7 contributions
Jan 2024 • Family
We had scheduled a day tour to the Petito moreno glacier. The day before, they sent a whatsapp message to confirm time and pickup location. We confirmed 9:45am pickup. But when the day came for the tour, they sent a message at 8:45am saying there were here. We were still asleep due to a long day the day before. And because we couldn't get ready in time, they left without us.
I'm currently in the process of trying to understand what happen and to get my money back ($100 USD +), but now they will not even reply to my messages or answer my call. Very dishonest and very difficult to work with.
I'm currently in the process of trying to understand what happen and to get my money back ($100 USD +), but now they will not even reply to my messages or answer my call. Very dishonest and very difficult to work with.
Written January 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear passenger, Thank you for contacting us. Yesterday you visited us in our office and we were in contact via WhatsApp several times. We explained to you that the day before you received a message that we would pick you up at 8:45, to which you responded that it was fine but you let us know that you would be at another meeting point other than the stipulated one. In the morning when we looked for you, you were not at any of the 2 points, we contacted you but you did not respond, so after waiting a few minutes, the tour had to continue with the rest of the passengers. Despite having missed the excursion, we offered to do it the next day, without surcharge, or that same day with another provider (having to pay a difference in rate).
We hope to contact you again and clarify your doubts. We are always at your disposal.
Tolkeyen Patagonia Turismo
Written January 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivana Mesa
Capital Federal District, Argentina
Es recomendable visitar el Calafate en el mes de julio? Que excursiones pueden realizarse? Desde ya cualquier información es agradecida
Written April 19, 2019
Personalmente no me parece el mes más apropiado, por el clima. Estuvimos en el mes de enero y debimos usar ropa de abrigo, además el viento en el sur es despiadado. Las bellezas de Calafate se pueden apreciar perfectamente durante los meses de primavera y verano, sin que se haga tan difícil movilizarse ni haga falta cargar tanto equipaje.
Written April 20, 2019
For the Perito Moreno trip, what time do you arrive at the glacier and what time do you arrive back in El Calafate Downtown? A que hora llegas a Perito Moreno y a que hora llegas a El Calafate Downtown cuando regreses?
Written February 9, 2019
No me acuerdo a la perfección pero habitualmente era muy temprano y se regresaba tarde. The whole day
Written March 30, 2019
Hola, el proximo mes de noviembre viajamos a El Calafate, y estoy dudando en hacer Rios de Hielo sólo navegacion o Experiencia Gourmet, ya que el precio es muy considerable uno del otro. Realmente vale la pena hacerlo?.Al parecer es mucho más íntimo que las zonas del catamarán donde se acumula tanta gente. Navegas también hasta Perito Moreno, porque si es así ya es una navegacion menos que hemos de hacer ya que la teniamos prevista hacer otro día, junto a las pasarelas. Nosotros posiblemente llevemos coche y no necesitaremos traslado hasta Puerto Banderas. La verdad es que no sé que hacer, pues me agobian mucho estos catamares con tanto personal. Sólo lo hacen con crucero Maria Turquesa? Es que sólo veo este catamarán en todas las agencias que ofrecen la experiencia gourmet. Hay otros catamaranes que aunque no te den comida sean más pequeños?
Agradezco mucho la ayuda, Saludos,
Written October 11, 2018
HOLA :Ríos de Hielo y Perito Moreno , son dos espléndidos lugares que uno se debe regalar. Es un paisaje bellísimo , en días diferentes. El almuerzo yo lo obviaría ., es caro , hay que llevar su propia vianda , que en algunos hoteles preparan . No hay muchas opciones de catamaranes, y creo que los precios no deben variar mucho. La caminata sobre el glaciar , yo no la hice , pero debe ser espectacular. Las pasarelas ( hay que caminar mucho ) es muy bonito ya que se ven los desprendimientos del glaciar y sus rompimientos previos , y es una experiencia maravillosa. Suerte !!!
Written October 12, 2018
gianfrancorapetta
Collegno, Italy
1vorrei fare un trek per avvicinarmi al Fitz Roy e Cerro Torre - trek fotografico escursionista-- 4-6 gg.
2) poi spostarmi nelle Torri del Paine 6 g.
oltre a 2 gg. circa per passaggi a El Calafate -- totale 14 gg.
potete consigliarmi? Grazie Gianfranco
Written March 6, 2017
gianfrancorapetta
Collegno, Italy
1vorrei fare un trek per avvicinarmi al Fitz Roy e Cerro Torre - trek fotografico escursionista-- 4-6 gg.
2) poi spostarmi nelle Torri del Paine 6 g.
oltre a 2 gg. circa per passaggi a El Calafate -- totale 14 gg.
potete consigliarmi? Grazie Gianfranco
Written March 6, 2017
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