Turisur Navegando la Patagonia
Turisur Navegando la Patagonia
Turisur Navegando la Patagonia
4
8:00 AM - 1:00 PM, 5:30 PM - 9:00 PM
Monday
8:00 AM - 1:00 PM
4:00 PM - 9:00 PM
Tuesday
8:00 AM - 1:00 PM
4:00 PM - 9:00 PM
Wednesday
8:00 AM - 1:00 PM
4:00 PM - 9:00 PM
Thursday
8:00 AM - 1:00 PM
4:00 PM - 9:00 PM
Friday
8:00 AM - 1:00 PM
4:00 PM - 9:00 PM
Saturday
8:00 AM - 1:00 PM
5:30 PM - 9:00 PM
Sunday
8:00 AM - 1:00 PM
5:30 PM - 9:00 PM
Full view
About
Turisur is a company based in San Carlos de Bariloche that, since 1958, specializes in lake navigation and excursions through the Nahuel Huapi National Park. Our goal is for our customers to enjoy the unparalleled beauty of our landscapes, sailing in a unique setting of mountains and melting lakes We have offices in the center of San Carlos de Bariloche, Puerto Pañuelo, Puerto Blest, and also in the Autonomous City of Buenos Aires. Our company and staff have an extensive experience in the navigation of the Andean Patagonian Lakes, and we are characterized by the constant concern to provide high levels of excellence in the services we provide. In March of 2016 we certified the international quality standards ISO 9001 (quality of services), ISO 14001 (environmental care) and IRAM SECTUR (quality in navigation). The IRAM certifying body guarantees us, through the delivery of this distinction, as a safe company that manages an Integral Quality Management System in its processes.
San Carlos de Bariloche, Province of Rio Negro, Argentina
Awards
Travelers' Choice
2023
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Turisur Navegando la Patagonia
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
2,860 reviews
Excellent
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Average
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Terrible
127
David H
Sunshine Beach, Australia97 contributions
Feb 2020
We took the full day cruise from Bariloche to Puerto Varas. Everything was very professional and easy. It’s a 12 hour trip on 4 buses and 3 ferries but worth it for the spectacular scenery. Our luggage was transported from end to end as part of the trip. Worth every dollar - a great experience.
Written February 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear David H
Trank you for sharing your experience with other travelers. We like to know that you enjoyed the magnificent crossing of lakes.
We hope to have you again on board in the next visit to our country. Best regards
Written March 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tej S
20 contributions
Dec 2022
I took the cruise tour to explore Puerto Blest and Cascada Cantaros. Considering the number of people, don't expect it to be personal but they do their best to provide some context on the gorgeous Nahuel Huapi region and it's relation to Perito Moreno and Che Guevara, among others.
An outdoor deck lets you feel the elements as you drift through the deep blue waters, past astounding, jagged peaks jutting out of the lakes. First stop at Puerto Blest where you can hike to Lago Frio among other treks, and then a stop at the waterfalls. The nature does the job itself, but it's an okay tour service as you can only do so much with this amount of people.
An outdoor deck lets you feel the elements as you drift through the deep blue waters, past astounding, jagged peaks jutting out of the lakes. First stop at Puerto Blest where you can hike to Lago Frio among other treks, and then a stop at the waterfalls. The nature does the job itself, but it's an okay tour service as you can only do so much with this amount of people.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola tejshanbhag
Gracias por dejarnos tu comentario, nos alegra que hayas disfrutado la excursión de Puerto Blest y Cascada de los Cántaros, te esperamos en otra visita a Bariloche, saludos!
Written December 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David68_11
Guildford, UK80 contributions
Feb 2013 • Friends
Three years ago we went on a wonderful holiday to South America, the highlight of which was supposed to be a 2-day trip through the Andean lakes by boat and bus from Puerto Varas in Chile to Bariloche (via Puerto Blest). Unfortunately, the weather was appalling with very low cloud throughout and rain most of the time - as a result we saw practically nothing. It was only afterwards we discovered that this weather is the norm (about 250 days a year we were told!). However, we decided that we would like to revisit the Bariloche area and go on a boat trip if, and only if, the weather appeared to give us a much better chance of some views. We were very fortunate that one of the four days that we were staying near Bariloche proved to be one of the best of the year (or so our hotel receptionist told us). Hence we booked a trip from Puerto Panuelo near Llao Llao along the western part of Lago Nahuel Huapi to Puerto Blest, plus an optional add-on of a short cruise on Lago Frias. The good weather and the fact that it was Sunday meant that the boat was pretty crowded, making it advantageous that we had booked a couple of days earlier. The trip to Puerto Blest was magnificent with the sun beating down on the tree-clad mountains fringing the lake, giving many photo opportunities. Before we landed at Puerto Blest (which is basically one hotel and very little else!) we did a detour to disembark for a walk up the impressive Los Cantaros waterfall and to Lago Cantaros with its spectacular reflections. After a short break for refreshment at Puerto Blest Hotel, we were picked up by coach for the short drive to Lago Frias, and the most spectacular views of the snow-covered Cerro Tronador from the tourist boat on the lake. Afterwards, we retraced our steps to Puerto Panuelo, noticing how the colours had changed with the different angle of the sun. By the time we returned to our hotel we had hardly seen a single cloud - we were certainly lucky second time round.
There are just a couple of points to bear in mind - the trip is largely within the national Park and a fee (100 pesos, I believe) is payable before leaving Puerto Panuelo, in addition to the cost of the trip, and it is worth considering taking refreshments with you, as the food on the boat is relatively limited and the time at Puerto Blest is quite short if you are going to Lago Frias.
There are just a couple of points to bear in mind - the trip is largely within the national Park and a fee (100 pesos, I believe) is payable before leaving Puerto Panuelo, in addition to the cost of the trip, and it is worth considering taking refreshments with you, as the food on the boat is relatively limited and the time at Puerto Blest is quite short if you are going to Lago Frias.
Written March 28, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
quin88
Oakham, UK337 contributions
Jun 2012 • Couples
The actual places visited are good but the organisation by tourisur is poor. We started in town and spent a long time going round hotels picking people up. This is expeced but each stop was very long and the door to the coach left open despite it being -3degrees. At the port we queued in the cold to change our voucher for a ticket, why this could not have been done at the office in town or on the coach is beyond me. We then got on the boat. We expected the tour to be in spanish but what we did not expect was for the commentry to be primarily selling the tickets for the optional excursion (at least 5 times) on the way there and a sales pitch for the dvd and photos on the way back. Most people did the optional excursion to Lago Frias but you could not pay for this in advance, you had to pay for an extra ticket on board,more pointless time wasting.
They appeared to be more people concerned with paper pushing than safety. They did not seem to count on passengers and in fact after visiting the waterfall we had to go back for 2 passengers who had been left behind and had run onto the`pier as the boat left. Heaven only knows what would have happened to them if they had been a few minutes later in the cold. The walk up to the waterfall was in itself treacherous as the paths had not been cleared of ice at all so it was not good for people to have to hurry back. If they had only employed one of the paper pushers to salt the steps it would have added to the enjoyment of a lovely waterfall and lake.
I accept that Spanish is the language but when touring in English speaking countries such as Australia and NZ where for many tourists English is not a first language, a sign is put up showing a clock so that everyone is clear what time to return to the boat. This simple thing appears beyond the ability of this tour company.
If there was any other way of visiting Puerto Blest and Lago Frias I would say go, the scenery is very nice but I fear with the companies shambolic organisation, the trip is a disaster waiting to happen.
They appeared to be more people concerned with paper pushing than safety. They did not seem to count on passengers and in fact after visiting the waterfall we had to go back for 2 passengers who had been left behind and had run onto the`pier as the boat left. Heaven only knows what would have happened to them if they had been a few minutes later in the cold. The walk up to the waterfall was in itself treacherous as the paths had not been cleared of ice at all so it was not good for people to have to hurry back. If they had only employed one of the paper pushers to salt the steps it would have added to the enjoyment of a lovely waterfall and lake.
I accept that Spanish is the language but when touring in English speaking countries such as Australia and NZ where for many tourists English is not a first language, a sign is put up showing a clock so that everyone is clear what time to return to the boat. This simple thing appears beyond the ability of this tour company.
If there was any other way of visiting Puerto Blest and Lago Frias I would say go, the scenery is very nice but I fear with the companies shambolic organisation, the trip is a disaster waiting to happen.
Written June 15, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chitownsam
Chicago, IL2,114 contributions
Jan 2015 • Couples
The boat ride had some beautiful views of the lake and mountains. The walk up to the waterfalls was not overly strenuous and had some great forest landscapes. At the end Lago Cantaros was small, serene and gorgeous. You can take about a one hour walk from the waterfall path to Puerto Blest or a very, very short boat ride. We took the boat ride because I was very hungry and wanted to get something to eat at the Puerto Blest restaurant. There is some major construction going on there. Appeared to be close to finished but who knows when? Currently, Puerto Blest consists of a small snack shop, not a restaurant, with very limited way overpriced food, bathrooms, and a nice picnic area. The tour gives you about 2 hours there - or you can pay extra and take a different boat tour of Lago Frio which I heard wasn't much. Best idea. Bring your own food and drinks and spend much of that extra time walking from the waterfall path to Puerto Blest.
Written February 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcos A
Buenos Aires, Argentina1,731 contributions
Mar 2013 • Friends
I'll try to be objective here:
1) the places, Puerto Blest and + Cascada Los Cantaors & Lago Frias (we paid extra to go see Lago frias, where the water turns milky green): both beautiful, but not much to do really once you're there....the boat to puerto blest takes you through amazing landscapes, and you get to feed the seagulls too, that's nice
2) the company that owns the boats, terrible organization: the trip to Lago Frias took forever, like 1 hour wait in the boat with all of us ready to leave, because they use that service to cross people from Chile to Argentina, so basically for them, that part of the trip is a taxi drive to get people from one country to the other. I'd not pay for the second part of the trip, but if you don't, you need to wait like 3 hs doing nothing in puerto blest, so not sure what is the best option there
If you have any questions, please feel free to send me a PM
Cheers
1) the places, Puerto Blest and + Cascada Los Cantaors & Lago Frias (we paid extra to go see Lago frias, where the water turns milky green): both beautiful, but not much to do really once you're there....the boat to puerto blest takes you through amazing landscapes, and you get to feed the seagulls too, that's nice
2) the company that owns the boats, terrible organization: the trip to Lago Frias took forever, like 1 hour wait in the boat with all of us ready to leave, because they use that service to cross people from Chile to Argentina, so basically for them, that part of the trip is a taxi drive to get people from one country to the other. I'd not pay for the second part of the trip, but if you don't, you need to wait like 3 hs doing nothing in puerto blest, so not sure what is the best option there
If you have any questions, please feel free to send me a PM
Cheers
Written May 2, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nigel
Woburn Sands, UK4 contributions
Jan 2020
Great views of the lakes , the tour guide was awful no communication and had no interest in providing any service. The trip was nice but the poor customer service from a tour company made it a bad experience and as a result regret doing the trip for what they charged.
Written April 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Nigel_Pre
We regret that you have not been satisfied with the our service. We will consider your comment to continue improving.
Regards
Written April 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smadar A
Tel Aviv, Israel27 contributions
Mar 2020
it is a nice boat trip. the high light of it is the trip to Frias lake, for which you need to pay extra. the walk to the falls is nice, but the whole experience is no more than ok. Better do a car tour to the seven lakes and San Martin...
Written March 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lars L
Amsterdam35 contributions
Dec 2015 • Couples
I would recommend anyone to avoid this company at all costs!
Me and my wife did a hike to one of the Refugios via Club Andino. For transport after the descent they chartered turisur to bring us from lago frias back to Bariloche.
When we arrived there was nothing more than a empty immigration hut. No heating nothing(we just had walked 6hrs in rain). The boat was supposed to arrive at 4. We were told that explicitly by club andino and it was on our ticket. However the boat did not show at 4. A employee of turisur, present at the immigration hut told us the boat had some "mechanical difficulties". Fine, we waited and waited. After 1hr and 45min the boat finally arrives but only after a busload or tourists arrived that did one of their excursions. Apparently the boat did not have problems, the bus was being late. The guy basically lied to our face.
We talked to two great people we met along the way and figured out to our surprise that we would be dropped of about 15km from bariloche. Once on the boat we talked to the chief guide, Eduardo, to see if we could find a solution to that as he announced that all the other passengers would be dropped off at their hotels in downtown bariloche. Since it was raining heavily and we did not want to wait in the cold anymore, we thought we could come to a solution. I was more than willing to pay for transport.
When we confronted Eduardo with the transport issue be flat out told us that it was our problem and that we were trying to get a free ride. When I mentioned that I did not appreciate that his colleague lied to us and that we had to wait he replied:"that guy knows nothing, you should have come to me". The latter was quite impossible as he was not their at that time. He then continued to blame other colleagues, club andino and ourselves and he did not take any responsibility at all. He went on mocking us, saying things like "how is your Spanish anyway" and making throw away arm gestures. All in all a despicable person.
This guy gave our wonderful hike a bad aftertaste.
Me and my wife did a hike to one of the Refugios via Club Andino. For transport after the descent they chartered turisur to bring us from lago frias back to Bariloche.
When we arrived there was nothing more than a empty immigration hut. No heating nothing(we just had walked 6hrs in rain). The boat was supposed to arrive at 4. We were told that explicitly by club andino and it was on our ticket. However the boat did not show at 4. A employee of turisur, present at the immigration hut told us the boat had some "mechanical difficulties". Fine, we waited and waited. After 1hr and 45min the boat finally arrives but only after a busload or tourists arrived that did one of their excursions. Apparently the boat did not have problems, the bus was being late. The guy basically lied to our face.
We talked to two great people we met along the way and figured out to our surprise that we would be dropped of about 15km from bariloche. Once on the boat we talked to the chief guide, Eduardo, to see if we could find a solution to that as he announced that all the other passengers would be dropped off at their hotels in downtown bariloche. Since it was raining heavily and we did not want to wait in the cold anymore, we thought we could come to a solution. I was more than willing to pay for transport.
When we confronted Eduardo with the transport issue be flat out told us that it was our problem and that we were trying to get a free ride. When I mentioned that I did not appreciate that his colleague lied to us and that we had to wait he replied:"that guy knows nothing, you should have come to me". The latter was quite impossible as he was not their at that time. He then continued to blame other colleagues, club andino and ourselves and he did not take any responsibility at all. He went on mocking us, saying things like "how is your Spanish anyway" and making throw away arm gestures. All in all a despicable person.
This guy gave our wonderful hike a bad aftertaste.
Written December 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola lars L,
Agradecemos mucho el tiempo que te tomaste en dejarnos tu opinión que es muy valiosa para nuestra empresa, ya que buscamos la mejora continua en nuestros servicios. Entendemos que ustedes realizaron una caminata denominada Paso de las Nubes. Nuestra empresa brinda transporte lacustre a los pasajeros que quieran tomar ese tramo para finalizar su trekking. El horario que informamos es de 16:30 hs actualmente y es estimado, ya que el mismo dependerá siempre del movimiento diario de pasajeros. Este transporte no incluye el traslado de Puerto Pañuelo al centro de la ciudad de Bariloche. Se puede solicitar como un servicio adicional abonandolo, siempre y cuando el mismo tenga lugares disponibles.
Lamentamos que su experiencia no haya cumplido con sus expectativas y tendremos en cuenta lo sucedido para seguir mejorando nuestros servicios.
Un gran saludo desde Bariloche!
Written January 8, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Boogies_11
Buenos Aires, Argentina68 contributions
Dec 2014 • Couples
We bought the excursion through the hotel. We were informed about some extra costs (port tax, entrance fee national park). The fist part of the trip was nice, thought the boat was complete and there was a lot of luggage in front of it from people that were heading to Chile. When arriving, we were asked to spend an our having lunch, as after there wont be the opportunity. After an hour, some people left in one direction and I asked the tour guide for explanations of what to do. He offered us to go by walk to Lago Frías. If you don´t do this, you have a lot (too much) time at Puerto Blest. After walking to the lake, we did the same walk to the cascades and was also nice.
The tour was not very good organized and all the time I had the feeling they didn´t quite know who was in the group and who wasn´t...
I felt the value quite overprised. The landscape is really nice though...
The tour was not very good organized and all the time I had the feeling they didn´t quite know who was in the group and who wasn´t...
I felt the value quite overprised. The landscape is really nice though...
Written December 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
814joe
Buenos Aires, Argentina2 contributions
Hola. alguíen sabe si es posible tomar solo el tramo de vuelta de la excursión? (o sea partir desde Puerto Blest para viajar a Puerto Pañuelo en Llao Llao). Quisiera hacer el trekking del Paso de los Nues, seguir a Puerto Blest, y de ahi volver en el barco a Llao Llao, pero la página web de de Turisur solo ofrece excusiones de ida y vuelta partiendo desde Puerto Pañuelo.
Marian H
La Matanza6 contributions
Se puede hacer la excursión con chicos de 5,10 y 12? No se hace larga! El tema escalones? No es mucho?
Rosana Spagna
Buenos Aires, Argentina18 contributions
Depende de cuan entrenados estan los niños para andar. Yo creo que si lo puedes hacer. Te puedes detener en los miradores.
No te dan mucho tiempo, tal vez hagas dos miradores en lugar de tres en Cascada Los Cánrtaros.
Que los chicos tengan la vivencia de estar en jn bosque es muy buena.
Olga G
33 contributions
Alguien sabe si los 700 escalones son hasta los tres miradores de la Cascada Los Cántaros o hasta llegar al Lago Cántaros?
Si es así, cuántos escalones más son hasta el lago?
Supongo que los 700 serán con el lago incluído...
Pablo B
Quilmes, Argentina275 contributions
Hasta el Lago. Y no resultan de demasiada dificultad. Saludos!
anibalmrdiaz
Quilmes, Buenos Aires, Argentina5 contributions
hola en que hotal te alojaste en el lado chileno?
esta incluido en el precio de la excursion? Caso contrario me indicas que tarifa te dieron, gracias
Turisur
San Carlos de Bariloche4 contributions
Hola anibalmrd,
Tu consulta es por el Cruce Andino? Comunicate con nosotros a través de nuestra web turisur com ar para que podamos asesorarte mejor. Saludos!
Adelina K
Buenos Aires, Argentina7 contributions
Hola . Pienso viajar a Bariloche a fines de abril, mi destino es Pto Varas. Permanecer 2 días allí, y regresar.
Somos 2 personas. Quisiera que me detallarán el trayecto, lacustre y micro. La duración de cada uno, y costo. Ida y vuelta.Somos una pareja mayor.
Gracias, Adelina.
Turisur
San Carlos de Bariloche4 contributions
Hola Adelina, podes visitar la web de Turisur donde encontrarás la información detallada del recorrido, costos y horarios de Cruce Andino. Saludos!
Hola que tal quería saber la tarifa para el viaje en Catamaran para el mes de marzo . Desde ya muchas gracias
Puerto B
San Carlos de Bariloche, Argentina
Hola Julieta, podes encontrar las tarifas en la web de turisur com ar. Saludos!
susansO2354CQ
Highland Beach, FL13 contributions
What clothes to bring when traveling to bariloche in mid November ?
Turisur
San Carlos de Bariloche4 contributions
Hello Susans023,
The climate is changing in Patagonia so we recommend to bring warm and comfortable clothes for hiking .
Best regards,
Turisur
johnny s
Uba, MG38 contributions
ola sergio, tudo bem, vi que esteve em bariloche, bem, tenho uma trip planejada e reservas feitas para janeiro de 2017, gostaria de tirar uma duvida com voce, 1º os estabelecimentos como lojas,restaurantes, aceita cartao de credito normalmente ? 2º os passeios, voce fechou lá por agencia, foi caro ? qto pagou em media por passeio por pessoa ? 3º o hostel que fiz reserva é o GOVINDA HOSTEL, que pelo que vi fica proximo ao Lago Nahuel Huapi e do Centro Cívico, tem mais atracoes por ver nestas imediações ? vi tambem que tem teleferico e tal, ai queria saber, alimentação , passeios se foi muito caro as coisas, estarei em buenos aires por 5 dias, e de buenos aires a bariloche irei de onibus pela cruzero del norte, sou do tipo viajante que procuro curtir bastante paisagens, qualquer local barato para alimentacao eu to dentro e no minimo gosto de trazer uma recordação do local que passo, fico grato se puder me ajudar com informacoes. obrigado
SusanaMS2704
Province of Formosa, Argentina19 contributions
hola.. voy a Bariloche el 1° de febrero por 15 dias...que ropa llevo? como es el clima en esta época ahi? que me aconsejan hacer .. necesito información del clima por favor..gracias
Turisur
San Carlos de Bariloche4 contributions
Hola SusanaMS2, nuestra Patagonia presenta un clima muy variable, y si vienen por 15 días, recomendamos que traigan tanto ropa de verano como abrigo. Nunca deberían faltar zapatillas cómodas para caminar y gorra/sombrero para protegerse del sol.
vanesa k
Buenos Aires, Argentina277 contributions
Hola. Alguien que hay ido recientemente puede recomendar alguna agencia de turismo que haga la excursión. Gracias.
Graciela B
burzaco45 contributions
Turisur y Cau cau, son en forma directa quienes arman las excursiones lacustres, el resto son solo intermediarias. Podes sacar pasaje en puerto directamente, pero te lleva bastante tiempo. Contratando por agencia, podes hacer solo la excursión, el traslado al puerto es sencillo también, comprando una tarjeta ($15), podes viajar en la línea 20, el costo del viaje es de $12. Averigua bien horarios¡¡¡¡SUERTE¡¡¡¡
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