We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Booked through Expedia for a tour and a dinner. Tour never showed, spent a ages trying to get through on customer helpline: waste of time. Found the office number and sorted things out: they had clocked the dinner and missed the tour! Luckily we were...More
We did the Supersaver package tour which included Tigre Delta cruise, City Tour and Tango show. We booked it on viator.com. DON'T DO THIS PACKAGE TOUR. It is through Gray Line and it is HORRIBLE. Whilst the package might sound tempting because it includes three...More
Attempted to book this excursion through American Express and then Viator--their Argentine contact proved unreliable and I had to request refunds. I speak Spanish so my attempts to contact the company were just exasperating and unproductive but not due to a language barrier. This company...More
The ranch looked very abandoned. The promised carriage ride of 15mins was only a few minutes. The gaucho show was very disappointing. On the plus side the food, specially the empanadas were very nice. The cultural show was excellent. Two very good dancers and a...More
we had same problem with gray line Chile, after booking and paying, and confirming our tours 2 days prior to tour, we had no response. more e mails, and called 3 different Tel. #.
still no response. Stressful, not worth it.
You can book any...More
I was in Buenos Aires, Argentina 3/2/16 through 3/8/16 and booked a round trip transfer from EZE airport to downtown hotels with Gray Line Tours of Argentina, through Expedia's website. Count #1: False Advertising - To begin with Expedia advertised as follows: "Private Towncar: Ezeiza...More
I booked a Buenos Aires City Tour (347/14:00-18:00) for
28 Feb 2016. 4 days prior the scheduled date, I sent email asking for my tour to be changed to 29 Feb. This unprofessional Gray Line did not respond at all and took my money for...More
We booked a penguin tour through this so called "company" in Ushuaia 1.5 months in advance. We flew to Ushuaia and stayed there for two nights, specifically so that we would be able to spend a day with the penguins. The certificate we purchased had...More
We reserved the city tour in mid-January and upon arrival in Buenos Aires, Argentina, called to confirm our reservation. We used the coinciernge at the Hilton and he confirmed that the tour would be by between 9 and 9:30 the next day. SADLY, no one...More