John picked up our extra luggage and held it while we were on a cruise. From our first communication, John put our minds at ease. He responded promptly to our emails and was pleasant on the phone. He arrived promptly as agreed upon. On our return, Howard picked us up at the national airport to take us to the international airport. As promised, he brought the bags we had stored. The ride between airports felt like a ride with a friend. Howard told us about his city, pointed out sights along the way and talked about current events. Don't hesitate to deal with these honest, dependable people.