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Leading B2B online platform and global consolidator of Airport Transfers and Hourly Drivers in more than 170 countries. Outstanding local experience through the world’s largest network of local certified professionals.
Calle Reina Mercedes 22 Entreplanta, Buenos Aires 28020, Argentina
+34 910 60 63 90
Is this a place or activity you would suggest for families with kids?YesNoUnsure
Is this a place or activity you would go to on a rainy day?YesNoUnsure
Does this place or activity accept credit cards?YesNoUnsure
Do you need to present an Identification Card when visiting this attraction?YesNoUnsure
Is this a romantic place or activity that you would suggest for couples?YesNoUnsure
Would you tell a friend to take an audio tour of this place?YesNoUnsure
Would you tell a friend to pay to skip the line?YesNoUnsure
Would you tell a friend to take a guided tour of this place?YesNoUnsure
Would you recommend athletic wear for this place or activity?YesNoUnsure
Would you recommend wearing comfortable shoes to this place or activity?YesNoUnsure
Driver wasn't there to meet to cruise ship. All other company drivers were at the arrival gate with placards with names of their pickups. We waited an hour. Not too happy.
Date of experience: December 2019
Response from ServantripTeam, Public Relations Manager at Servantrip Argentina Airport Transfers
Responded 4 weeks ago
Dear 166pa, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We set a high standard for ourselves, and we’re really sorry for not meeting your expectations. We put customer experience and satisfaction as our priority, therefore we provide a 24/7 customer support line. In case of any unintended situation, we can solve the issue on the spot. Our phone number is stated on every product. We apologize for the difficulty you have encountered in finding the driver and we will take actions so that this does not happen again in the future. If you would like to receive a refund please contact Viator throw https://www.viator.com/help. Again, we sincerely apologize for the inconvenience and hope you will give us another chance to make things right.