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Booked a shark trip with these criminals; all very helpful when enquiring about the trip but they then took more than the cost of the trip three times from my credit card, didn't respond to my emails and the phone number on their site is...More
Booked through Sharkquest.
These people are criminals. They don't care if you enjoy your trip, they cancelled portions of the trip unnecessarily (they claimed it was high winds, the water was calm) and didn't issue any refunds as promised. We had to double pay for...More
DO NOT USE!!!
I stupidly did not check Tripadvisor before booking this trip for our honeymoon in South Africa.
We were told that due to weather the boat would not be able to go out, the weather was pretty bad so therefore we believed them....More
So I booked a shark cage dive through a company in Cape Town called #sharkquests The dive couldn't happen due to no shark activity. I told them I didn't know when I would be able to go again and requested a refund. I said that...More
I booked a shark dive in April last year for my trip to Cape Town on December 21st. They cancelled on me the day before blaming bad weather. Ever since then I have been trying to get the money that I paid refunded but they...More
Be aware: it's not a diving company, but a third party agency in Capetown which books for Shark Lady in Gansbaai.
They can't know the time of the diving until the night before the reserved date.
On SharkLady, they told we should have booked directly....More
Booked with company and day before the activity , bad weather cancelled trip , promised refund no refund despite numerous emails , phone calls ! Shocking customer care and after sales considering it's a once in life time opportunity to travel to south Africa and...More
Hi never NEVER use this company they have ripped us off for more then 30,000 rand and they will make your holiday not one of the worst but the WORST Paul is not a person to trust the only thing that we can say nice...More