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Go Shark Diving

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Go Shark Diving
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Traveler Overview
  • Excellent2%
  • Very good4%
  • Average5%
  • Poor0%
  • Terrible89%
Jun 28, 2018
Oct 1, 2017
“Big 7 trip”
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Postnet Suite 1024 Private Bag X2, Cape Town Central 7435, South Africa
+27 71 684 7136
Reviews (108)
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1 - 10 of 93 reviews
Reviewed June 28, 2018

Booked a shark trip with these criminals; all very helpful when enquiring about the trip but they then took more than the cost of the trip three times from my credit card, didn't respond to my emails and the phone number on their site is...More

Thank Paul A
Reviewed October 1, 2017 via mobile

Booked through Sharkquest. These people are criminals. They don't care if you enjoy your trip, they cancelled portions of the trip unnecessarily (they claimed it was high winds, the water was calm) and didn't issue any refunds as promised. We had to double pay for...More

2  Thank wood5555
Reviewed June 19, 2017 via mobile

Cancel and then promise a refund. Liars and scum. You give people a bad reputation when so many are fantastic at their jobs. Karma will get you!! Hope you can sleep at night.

3  Thank RachelP2388
Reviewed June 19, 2017

DO NOT USE!!! I stupidly did not check Tripadvisor before booking this trip for our honeymoon in South Africa. We were told that due to weather the boat would not be able to go out, the weather was pretty bad so therefore we believed them....More

3  Thank Craig P
Reviewed March 15, 2017 via mobile

So I booked a shark cage dive through a company in Cape Town called #sharkquests The dive couldn't happen due to no shark activity. I told them I didn't know when I would be able to go again and requested a refund. I said that...More

2  Thank SanchiaF7
Reviewed February 12, 2017

do not pay until you're on the boat! A common scam is to take full payment then cancel "due to conditions" and never pay the refund. This happened to us and has been reported by others.

1  Thank flamingo832
Reviewed January 6, 2017

I booked a shark dive in April last year for my trip to Cape Town on December 21st. They cancelled on me the day before blaming bad weather. Ever since then I have been trying to get the money that I paid refunded but they...More

2  Thank David M
Reviewed December 28, 2016 via mobile

Be aware: it's not a diving company, but a third party agency in Capetown which books for Shark Lady in Gansbaai. They can't know the time of the diving until the night before the reserved date. On SharkLady, they told we should have booked directly....More

1  Thank RRod003
Reviewed December 4, 2016 via mobile

Booked with company and day before the activity , bad weather cancelled trip , promised refund no refund despite numerous emails , phone calls ! Shocking customer care and after sales considering it's a once in life time opportunity to travel to south Africa and...More

2  Thank audreyvdnoort
Reviewed November 23, 2016 via mobile

Hi never NEVER use this company they have ripped us off for more then 30,000 rand and they will make your holiday not one of the worst but the WORST Paul is not a person to trust the only thing that we can say nice...More

1  Thank Bruce M
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Questions & Answers
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May 10, 2016|
AnswerShow all 3 answers
Response from Steph8824 | Reviewed this property |
I suggest putting in a dispute in with your bank with the credit card you used.