Uwe Koetter Jewellers

Uwe Koetter Jewellers, Cape Town Central: Hours, Address, Uwe Koetter Jewellers Reviews: 5/5

Uwe Koetter Jewellers
5
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 3:00 PM
About
Uwe Koetter is South Africa's most awarded jeweller, offering its clients bespoke and meticulously fashioned jewellery with only the finest selection of diamonds, gemstone and precious metals. In the state of the art showroom that comprises the finest local and international jewellery designs, expert goldsmiths, including renowned award-winning designer Johan Louw, create bespoke and meticulously fashioned jewellery of superlative quality and unrivalled artistry.Receive complimentary sparkling wine on arrival, partake in an educational tour, have your own jewellery polished and request a courtesy shuttle if required.
Suggested duration
1-2 hours
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5.0
364 reviews
Excellent
357
Very good
3
Average
0
Poor
3
Terrible
1

Cheryl D
2 contributions
Extremely Satisfied
Apr 2021
Not only were Uwe Koetter friendly, efficient and professional but the consultant with whom I dealt, took a personal interest in ensuring that I got exactly what I was looking for, with the greatest quality and the most expedient service. Simonette van Oudtshoorn made me feel very warm and welcome and went above and beyond to have my dream ring made and sent me pictures upon completion. I am blown away by the end result, thank you for proving that service and kindness are still alive in South Africa.
Written May 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for the kind words. We really endeavour to make our clients special. Enjoy your beautiful ring.
Written May 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chantal Brand
1 contribution
Delighfully positive experience at Uwe Koetter
Apr 2021
I am extremely impressed with the service I received from Uwe Koetter in Cape Quarter, Cape Town. Johan Louw surpassed all my expectations with his professionalism and craftmanship. Not only did he go out of his way to find the specific gemstones that I wanted, but he also stayed in regular contact, providing updates as the manufacturing process unfolded. The experience of designing the ring to receiving the final product has been delightfully positive and effortless. I highly recommend Johan Louw at Uwe Koetter Jewellers.
Written April 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Chantal, thank you for your beautiful review. We strive always to give our clients the best experience and delighted that you love your new jewellery piece. Be sure to pop in when you are in the area.
Written May 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charmaine Stander
1 contribution
Extraordinary ring remake.
Jan 2021 • Couples
The sparkling ring, presented to us by Naomi, had me in tears of joy. So perfectly and beautifully done. Naomi has been attentive to our wishes from day one. She made contact throughout the remake of my ring, keeping us informed of each step and making sure we feel part of the process. Thank you Naomi for your kindness and the most pleasant journey with you and Uwe Koetter.
Riaan and Charmaine Stander.
Written February 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there Riaan and Charmaine, thank you so much for your kind words. It is so important to us to always communicate with our clients and make them feel part of the family every step of the way.
Written February 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eulender Seabela
3 contributions
Stellar experience
Jan 2021 • Solo
I have always imagined that my ring will be made at Uwe Koetter, however, I live in Pretoria. Having my ring designed 1500kms away was a daunting thought until I found Simonette from Uwe Koetter. My experience was simply amazing. I was kept in the loop every step of the way and the service provided was out of this world. My ring looks better than I imagined and I am over the moon. Thank you to the Uwe Koetter team and more especially Simonette for being so amazing.
Written February 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
It was our absulote pleasure to share in this wonderful and joyous occasion in your life. Thank you for entrusting this with us and we wish you and your love many years of happiness. Please visit us in Cape Town in the near future. Best of wishes
Written February 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

A S
Cape Town Central, South Africa1 contribution
Great product, service and experience
Oct 2020
I had a customised silver signet ring made for my son's birthday last year and he was delighted with it. We were able to get personal service at the store despite the Covid lockdown. Simonette talked us through the process, was so friendly and efficient and kept me updated. We received a 3D rendering via email and she was happy to provide her expert opinion (which was indeed the best one!) I am definitely a happy and satisfied customer and will use Uwe Koetter again.
Written January 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for taking the time to review our service, Aviva. Please stay in touch and be safe. Best Regards
Written January 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julia-Marï M
Cape Town Central, South Africa1 contribution
My favorite place!
Oct 2020
The most wonderful experience designing my engagement ring as well as the brilliant and warm relationship maintained. Always so easy to pop in for a polish of my jewelry with the friendliest of service. I cannot sing your praises enough!
Written December 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We are so happy that you loved the experience and enjoy coming back to us, this is what we love to hear!! Hope to see you soon and thank you for taking the time to review our services. Best Regards
Written December 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NicoE
1 contribution
Excellent jewelry advise and quality
Nov 2020
Thanks Uwe Koetter and especially Simonette for excellent advise to the best fit for the budget and a wife that is over the moon on the beauty and quality of her eternity ring.
Written November 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Nico, thank you for your positive review, it is always important for us to deliver an excellent product but also remain within the budget. Kindest Regards
Written December 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ulrike VN
6 contributions
Excellent after-sales' service and excellent quality
Nov 2020
I am extremely impressed by Uwe Koetter and their team.

They not only manufactured a beautiful and exquisite product, but assisted to resolve an unforeseen problem with the earlier manufacturing more than a year after the initial manufacturing.
The set of earrings they manufactured is exceptional and is exactly what Johan Louw had depicted in his design.
Simonette van Oudtshoorn went above and beyond to resolve the unforeseen issue with the earrings and showed no hesitation to ensure that I was 100% happy with the final product. Over and above that, the team was kind, helpful and professional every step of the way.
Their service, and importantly, their after-sales service is impeccable. I highly recommend this business.
Thank you Uwe Koetter!
Written November 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Ulrike, Thank you so much for taking the time to review our service. It is of utmost importance to us to always deliver exceptional service and listen to our client's needs. Customer service is always that, we believe in cultivating relationships where our clients can always be open and honest. I am so happy that the earrings are now exactly what you had envisioned. Best Regards
Written November 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Austin
2 contributions
My Best Jewelry Shopping experience.
Sep 2020 • Couples
Where do I Start , we ( Me and my Fiancee soon to be wife ) were scouting for our Wedding bands & we both had bespoke ideas but were finding it so difficult as there are so many online stores for these specially in these COVID times , Me being old school and not wanting to go the online route , we after looking for skilled and the masters of Bespoke designs we came across Uwe Koetter Jewellers , from the start Me and Mrs were in touch with Naomi who really is the face of Uwe Koetter for us she's the most amazing person and yes so grateful for everything she has done from hearing us out to guiding us with her expertise , We are getting hitched on the 28th of Nov 2020 and apparently Naomi that helped us with our bespoke wedding bands it's her Birthday too , I guess God chose us all to write this amazing tale which would never be forgotten , thank you Uwe Koetter and team and Special Thanks to Naomi for being an Amazing person, God bless you for everything you put up with , Me being a difficult person she really gave me not one chance of being difficult
LOTSA LOVE
MR & MRS FERNANDES
Written November 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Mr and Mrs Fernandes to be, WOW, sounds awesome!! So excited for your big day. Naomi is brilliant and has such an amazing eye, we are so happy that we could be part of this special time in your lives. Enjoy every minute and Congratulations on your big day. Please be sure to send us some pictures. Best Regards
Written November 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicolas B
Pully, Switzerland12 contributions
Best Jeweler!
Oct 2020
Knowing South Africa well and being in contact with the jeweller Uwe Koetter, covid oblige, we decided to place an order by mail.
We were perfectly advised by Simonette Van Oudtshoorn, the fast and safe transport and above all, the quality of the work 100% Uwe Koetter considered as one of the greatest jewellers, has excited us!
Thank you very much.We will order an accessory soon.
Written November 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for the beautiful review, Nicolas. It is always our pleasure to give exceptional service. I trust your wife will enjoy her stunning show stopper!! We will be excited to make an accessory. Best Regards
Written November 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Uwe Koetter Jewellers

Uwe Koetter Jewellers is open:
  • Mon - Fri 9:00 AM - 6:00 PM
  • Sat - Sat 10:00 AM - 3:00 PM
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