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Nicole you are a gem in your own right and you went out of your way to accommodate Karen and I, she now has an engagement ring that she absolutely adores and thank you for taking the time and patience to go through options helping her find that perfect ring. You also helped me picking out the perfect tanzanite Christmas gift for Karen and her daughter Cheyenne I will most certainly be passing the word around while out and about in South Africa and abroad and be bringing clients from abroad and local when I am busy guiding tours. Thank you Nicole and The Diamond Gallery, you guys rock and definitely one gallery to find the perfect diamond…
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Date of experience: December 2020
Helpful
TDG's Nicole helped me just before and during South Africa's COVID lock down- first with plain gold bands and shortly thereafter with an engagement ring. The whole process took place via Whatsapp and telephone and I am astounded at the great recommendations Nicole made after just talking with me a few times! She understood the style I was looking for and was able to make recommendations that fit my budget and imagination. Her passion for what she does is contagious and she managed to make the process special even though we had to meet at creative venues during lock down so that I could get my rings in time! Her aftercare is also great- afterwards I could discuss the fit and look etc with her and she was as quick with questions or resizing after the rings were delivered as she was with her initial service. TDG is also very quick, once I confirmed the plans it only took a few days to make and deliver the final product. Thank you for a great experience Nicole and TDG!…
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Date of experience: May 2020
Helpful
I stumbled across TDG on Instagram after seeing a FB promo about South African tourism. Months later I bought some emerald huggie earrings from Nicole. Just to clarify I’ve never been to South Africa. A delay with delivery was experienced (this was the freight company’s fault) but my items were received in a lovely black velvet box. Nicole was very swift and responsive with her communications and customer service.…
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Date of experience: July 2020
Helpful
I bought some huggies for my daughter and myself and we are delighted with them. Prompt and efficient service, swift shipping and excellent quality .SA to France in just over a week and easy tracking of the parcel. Really happy with the whole experince and can not recommend them highly enough. Will certainly visit next time we are in Cape Town…
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Date of experience: July 2020
1 Helpful vote
Helpful
I bought mini Huggies from the The Diamond Gallery and absolutely love them. They were delivered to my door in wonderful packaging. Nicole was very helpful and the whole experience was really lovely!
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Date of experience: July 2020
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