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The Diamond Gallery was recommended to me after numerous underwhelming experiences at various other jewellery store visits in Cape Town. I was blown away by the service I received from Nicole Rawlins-The Diamond Gallery. So confident in their business, Nicole asked me explain exactly what...More
I saw a pair of earrings in a Cape Town jewelry boutique that I loved, but could tell that they were way overpriced. A tour guide recommended that I come here instead, and I'm so glad that I did! After sending Nicole a picture of...More
I got introduced to Nicole and the Diamond Gallery after a couple of months searching for a diamond and engagement ring. During the search i quickly learned that finding the perfect diamond is not an easy task and very time consuming. I lucked into being...More
This visit came as a total surprise. The moment we walked through the door with just 30 minutes to spare before flying home to England, Nicole made us feel very relaxed and trusting. In the time that we had , she was able to teach...More
Hi Jude Thank you so much for visiting our showroom. It was so wonderful to meet you and your family and it was a great pleasure assisting you in finding your perfect diamond, and later on turning this into a very special ring. You were...More
We visited Nicole and her colleagues at the Diamond Gallery while on holiday from the UK. My fiancée had very specific ideas about how she wanted her engagement ring to look and we had been searching for over a year for the perfect ring. Nowhere...More
Hi Mark and Toro Thank you for the lovely review and feedback on your experience with The Diamond Gallery and our team. We are pleased that you both were happy. It was such a pleasure to be a part of this very special process and...More
Not only did I purchase the MOST beautiful Tanzanite earrings at a fair price (this after searching around Tanzania for a good deal in vain), but Nicole also set me up with a hair appointment at a top-notch salon and gifted me a bottle of...More
Hi Brooke Thank you for the lovely feedback! It’s our aim to ensure that our clients receive the best service from beginning to end, and we had such a wonderful afternoon with you and your colleagues. I’m also so pleased that you found the perfect...More
I had always wanted a tanzanite ring and my husband wanted to get me something for our 25th wedding anniversary! We met Nicole and Chantel and they gave me lots of options with NO PRESSURE! Within 1 hour I had picked out my dream ring...More
Thank you so much for your wonderful feedback! We are so pleased that you enjoyed your time with us and that we could assist you in finding the perfect ring and necklace. What a special celebration. Reading this is like diamonds to our ears! Take...More
Many choices in tanzanite items and very good advice from Nicole and her colleague. They are also very nice, patient (1 hour to choose my pendant ...) and friendly. We have appreciated our time with them and their availability. Many thanks !More
Hi Diane Thank you so much for your feedback! It was a pleasure to meet you and to assist you with your very special purchase. We are sure that you will treasure it forever with fond memories of your visit to Cape Town. Take care,...More
Love this store. Was recommended by Johnson (a concierge staff at Southern Sun Waterfront Hotel) my mom and I decided to pay a visit at one of their stores. We were greeted by Nicole and her colleague; they are super friendly, knowledgeable and supportive. My...More
Hi Hao Thank you for your wonderful feedback. Assisting your mother and you was such fun. We love that we had exactly what your mother had been searching for, for so long, but we loved that you both purchased matching rings even more. What a...More
Service was great during our visit. I assume not always an issue, but the inventory in tanzanite pendants was low. Our greatest disappointment is that the team did not tell us that we needed to go to customs BEFORE security and immigration. When we arrived...More
Thank you for your review on The Diamond Gallery. We pride ourselves in offering the best experience and service, and we are glad that you enjoyed this during your visit with us. As explained, our Tanzanite selection was less than usual at your time of...More
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