Cool Runnings
Cool Runnings
4
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Thrilling outdoor, downhill toboggan track 1,25 km long for young and old! No need to walk. An automated lift will always pull you to the top. Delicious food and drinks on premises. Licensed bar available.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles339 reviews
Excellent
191
Very good
96
Average
16
Poor
6
Terrible
30

Leon
1 contribution
1.0 of 5 bubbles
Dec 2021 • Family
Got injured very badly and so did my daughter of 5 years old. I believe if instructions were clearer this would not have happened. If we were told how fast this ride was as well as what to do to slow speed down it would have helped a lot. All we were told was to hold the lever down and pull up in case of an emergency stop.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ricardocI7388EW
4 contributions
1.0 of 5 bubbles
Dec 2022 • Family
All safety rules were ignored so that more people could ride and as a result my brothers toboggan flipped at the automated part of the ride, where you are on the belt that pulls you, resulting in a huge gash in his leg. Marshall's allowing people on their phones to completely bring riders behind them to a complete stop because they are taking pics and videos and have no hands on the controls to ride bringing their carts to a dead stop. me and fellow riders having to push ourselves to get our rides started again, after numerous complaints I was just told to come when it's quieter. I don't mind places being busy and having to go slower but the marshals did a poor job and the safety precautions were all ignored resulting in numerous crashes. I emailed them a week ago and not even the decency to respond
Written January 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew S
1 contribution
1.0 of 5 bubbles
Jan 2023
Overpriced and bad service.
The place is fun but very costly and staff and manager were very unhelpful when I wanted to make a complaint.
After paying twice as much for each ride as our kids were just below the required height to ride alone and had to go on the same toboggan as us, we were refused a free ride after being stuck behind someone who barely moved down the track and were told the company could not do anything about slow riders, even though the staff member sent us off on our run knowing the person in front was extremely slow and we would catch them.
Written January 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard B
Western Cape, South Africa49 contributions
2.0 of 5 bubbles
Dec 2020 • Family
The park offers good fun to be enjoyed by family young and old, excluding your family in wheelchairs.
No access to wheelchairs users unless you willing to navigate stairs along the backside of the park. Management has made a commitment to make the park more inclusive.
Written December 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert N
Welkom, South Africa173 contributions
5.0 of 5 bubbles
Jan 2023 • Family
This is the best toboggan ride we’ve ever done. It is safe and well managed. The price is reasonable. HINT: use your phone and buy the 18 ride family pass online and save money!

After reading the bad reviews and riding multiple times at this ride on a busy Sunday I have to conclude that riders who injure themselves are disregarding the clearly posted safety rules.
I’m 68 years old (old man!!!) and went fast down the course and never felt unsafe. The equipment is built with safety measures incorporated.

DO THIS if your find yourself in Cape Town!!
Written January 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maritha Fourie
Roodepoort, South Africa1 contribution
1.0 of 5 bubbles
Mar 2022 • Family
What a disappointment!! Not only extremely dangerous, but disgusting service and absolute disgraceful attitude!!

My 7 year old went down the track with her father. They followed all the (pathetically explained) instructions. They did not go fast. And yet the cart tipped over, causing her to fall with her face against the side, getting multiple lacerations and abrasions, and also chip 2x teeth.

No support on the track itself. In spite of a possible head or neck injury (luckily she's fine), we had to walk al the way down ourselves. OK fine, we had an escorts for about 5meters during all of this, but that's it. Then came the shocking excuse of a first aid kit.

Up to here, I could still accept it. But the dismissive attitude from the so called manager, and the absolute refusal to give us a refund (this was our first ride), was an eye opener to how much they really care about their clients.... Absolutely nothing! As long as they can have your money, they don't care about your well being, or safety!

A hard pass for us. Would definitely advise everyone to steer clear of this dangerous place!
Written March 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Zaheera K
Cape Town2 contributions
2.0 of 5 bubbles
Jan 2024 • Family
Cool runnings is unfortunately unsafe. My son was riding, hit a bump and scraped his ear and arm on the side of the metal track. He had to 6 get stiches for the laceration above the ear and also has brusing over his ear and right arm. Safety helmets and seat belts should be implemented.
Written January 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Uitslaper2016
Strand, South Africa30 contributions
3.0 of 5 bubbles
Mar 2022 • Family
Was nice but went for the fast rush. You cant go fast cause they only have 1 track. Had miss daisy driving as well which spoiled the experience., for all 18 rides! Will not go back. Didn’t get the rush that was expected but that was fully the miss daisies riding as well. The staff is nice, however Sarah stood out. She went out of her way to make our visit pleasant. Thanks Sarah!
Written March 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EnjoyTheMoments
Cape Town Central, South Africa4 contributions
5.0 of 5 bubbles
Nov 2021
Great experience. and well organized place.

Staff is thoughtful and know what they are doing. Rides take about 1 - 2 mins from the top to the bottom not including the ride up the hill.

An exhilarating experience where you can push yourself or just take a easy ride for the more nerves riders.

I would recommend this for parties, friends and office functions.
Written November 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

surfergirl605
Cape Town, South Africa55 contributions
1.0 of 5 bubbles
Jul 2017 • Friends
I will never recommend any friends or family to visit Cool Runnings in Durbanville Cape Town. The staff accused us of trying not to pay for our ride. On talking to the manager he became aggressive towards us. An not helpful at all. Apon reviewing the security footage, it did indeed show us handing over our tokens to the operator. We were grudgingly refunded. A lousy and humiliating experience for us.
Written July 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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