Sun City Resort
Sun City Resort
4
4:00 AM - 12:00 PM
Monday
4:00 AM - 12:00 PM
Tuesday
4:00 AM - 12:00 PM
Wednesday
4:00 AM - 12:00 PM
Thursday
4:00 AM - 12:00 PM
Friday
4:00 AM - 12:00 PM
Saturday
4:00 AM - 12:00 PM
Sunday
4:00 AM - 12:00 PM
About
Meets animal welfare guidelines
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.

Top ways to experience Sun City Resort and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles649 reviews
Excellent
277
Very good
175
Average
95
Poor
50
Terrible
52

Richardinsa
Centurion, South Africa9 contributions
1.0 of 5 bubbles
Feb 2020 • Family
We arrived at 14.00 on a Tuesday to show family from the UK the resort. We’re charged 75 Rand per adult and 65 Rand for a 3 year old. Had to park in the parking area took over 45 minutes for the combine to arrive which was full of staff children had to sit on our knees. Combine dropped us off at the conference center and we had to walk in the heat to the visitors center. Once there complained to reception not really interested. Walked to see valley of the waves but the vibrating bridge haven’t worked for 3 years but they still advertise it.
Overall an overpriced unpleasant experience I hope that the weekend is better organized
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sabrina2706
Johannesburg, South Africa56 contributions
2.0 of 5 bubbles
Feb 2020
In the past year we have been to this resort over 4 times to play golf and spend time with family on vacation. We are very disappointed by the smoking policy all over the resort. We spent this past weekend there for Valentines day and my sons birthday and everywhere we went people were smoking, All the best tables and best views were occupied by smokers. None smokers are abolished to dingy insides spaces. This happened on the Terrace of The lost city golf course and The Gary player golf course, the Lima bar, the lilies restaurant practically all over Sun city. If you can't stand smoking stay away from this resort. Its not European smoking laws being enforced.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Companion14133042338
1 contribution
1.0 of 5 bubbles
Aug 2023 • Family
Stay from hell
It was a horrid couple of days .We arrived on the 13 th September 2023 at Cabanas Suncity .The reservations were booked and paid for in March 2023 and it was for my dads 60th Birthday.
Firstly the said manager and employees first stated there is no more family rooms as they have a conference for SPAR employees.We have booked and paid months in advance for the rooms .Arrived at 12 noon and after utter rudeness from the manager,it seemed he did us a favour by giving us the rooms eventually.This was paid for so it was NO favour from him .
The room was rundown and had a bad odour of sewage and the drains were clogged .The cleaners then arrived and poured so many chemicals it was virtually impossible to stay there .
After 2 hours of complaining the room was changed but the rooms were more like 1 star .
The second family room was given to us at 3 pm and the Aircon remotes were broken .There was a constant stench in the bathrooms and the rooms were not properly cleaned.
The staff at the cabanas were so rude and we would wait for a shuttle for an 1 hour ,buses were empty but refused to take us .
The staff that were assigned to called shuttles laughed at us and looked at us “dumbfounded “for complaining.The said employees John and Phelamon were rude and after asking for help especially waiting with a toddler in the heat for 55 mins .The employees refused to call for a shuttle or acknowledge us waiting .
First preference were given to the SPAR conference attendees despite being PAID customers of the cabanas.
The staff at cabanas have no idea of etiquette or dealing with customers.They don’t greet you or make you feel welcome at their accommodation facilities.
The breakfast were dismal and most of the items were burnt and lacked cleanliness.
This whole stay at this sun international facility was disappointing and disgusting.
I would never recommend anyone visiting the Cabanas Suncity .
Written September 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bushguyorf
16 contributions
1.0 of 5 bubbles
Feb 2021
Being a Loyal supporter for Local Tourism during lockdown supported Sun International by not reclaiming a refund for almost a year, rather utilize another date. When I had to cancel in December due to issues at Sun City, Sun International promised refund with in 2 weeks ended up waiting 6 weeks before refund was paid, not even a apology for the delay in repaying my refund.

Not learning from mistakes for a second time I believed Sun International after written confirmation that I will receive a refund with in 4-5 working days for a stay during February 2021, still waiting more than 3weeks for this refund.

Clearly we as clients have no rights, When you make a booking you need to secure booking via credit card or EFT, allowing Sun International to utilize our funds before our arrival and earn interest on our money and when we as clients can't experience these service, we as clients need to wait until Sun International feels like refunding us our own money. Thus Sun International can't even honour their own policies or written confirmation.
Written March 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jane
2 contributions
1.0 of 5 bubbles
Dec 2022 • Family
We are staying at Kingdom Resort for the week of Christmas and we have been visiting Sun City in the evenings every other night for dinner or kust entertainment. We are travelling as 5 adults (all with Silver MVG cards and a 3 year old). On all our visits except tonight, we were let in successfully for R375, our child was never charged. Tonight Doreen accused us of lying about how we got in the other nights and asked us to produce our previous slips, WHICH WE DID and she still continued to tell us that she can't let us in with my digital MVG card, which had been working fine all week and told us that my son had to purchase a ticket online to enter. If this is your standard protocol then why on earth were we able to enter the resort effortlessly with my digital card and my son for R375???? I am upset. My son was looking forward to one more evening of fun before we head home. I need this to be fixed. Doreen was very unpleasant to deal with and very rude.
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ayesha7860
Johannesburg, South Africa34 contributions
1.0 of 5 bubbles
Nov 2020 • Family
My family and I recently at the Sun City Vacation club. There is endless noise during the night and parties happening after midnight with loud music. On one of the nights there was a huge fight and people were screaming, shouting and breaking bottles around our rooms. When we called to report this no one answered. In the morning's there was broken alchohol bottles outside my room.

It seems like there is no control over the noisy guest and nothing was done about this during my stay. This has really put my family and I off and we won't be visiting again.

On checkout I complained to receiption and they admitted that many guest have been complaining about the noise levels during the night however nothing could be done. This is unacceptable as people come to the resort to relax and some controls should be put in place as to when parties must stop and noise levels be reduced.
Written November 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colleen
4 contributions
1.0 of 5 bubbles
Oct 2021 • Couples
We wanted to just visit for the day. On arrival we were told to get entry tickets at Superspar! Which top class destination sends their potential visitors away to buy tickets at Superspar down the road!!! We were told this is part of their Covid fighting strategy.

Well Superspar was packed with a lot of people, some not even wearing masks. How does this prevent the spread of Covid? The tickets we were told were R385. And included entrance to Valley of the Waves and an R80 meal voucher. Neither of which we wanted!!!

So disappointed with Sun City the way they treat their would be visitors and guests with contempt.... by sending them to Superspar to buy tickets for entry and then attempts to make money by making it an all inclusive package.

Of course if you are a MVG card holder all these ridiculous "Covid rules" don't apply to you. How sad and strange that Sun City is killing their own businesses and jobs!
Written October 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fuhrmjo
Denver, CO65 contributions
2.0 of 5 bubbles
Jan 2023 • Family
I spent a few days here when visiting from the USA. I had great memories of the glory days of Sun City from my childhood. Unfortunately, Sun City is no longer the five star glamorous resort of the past. The entire property was in a state of disrepair - from the peeling surface of the wave pool to the separating tiles of the Cascades pool to the cracking paint and surfaces in the hotel room bathroom. Worse than that was the shocking level of service in all areas. Even the lifeguards at the Valley of the Waves sat on their perch chatting to their buddies rather than watching the hundreds of children whose lives are in their hands! The sole exception to this rule was at the Palace, which only shows that with appropriate training and work ethic, high level service can be attained. Very disappointed with this visit and will likely not recommend to other foreign tourists or ever return.
Written January 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Penny
5 contributions
5.0 of 5 bubbles
Nov 2021 • Family
Sun city was a great experience! Had so much fun , however , I came across two things.
One: the valley of waves was EXTREMELY dirty especially In the water.. there was a lot of plastic In the water and it made it slightly unpleasant to swim ... no wonder the ocean looks the way it does :/ I’m not too sure if we were there at a bad time but surely the water shouldn’t look that way .
Secondly : I was quite surprised to see the next to no vegan options at the breakfast buffets and restaurants . Surely at an internationally renowned resort, standing in this day and age , more vegan options would be available... unless you dig hard , finding vegan food at sun city can be a little tough . However we made it work and ended up having a great time nevertheless.
Written November 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rahima
1 contribution
2.0 of 5 bubbles
Nov 2021 • Family
I'll give it two stars overall the place is stunning no doubt but the service from valley of the waves are pathetic we wanted to hire a locker only for them to tell us it's out service and we should wait there till the system is up we waited almost an hour and to our frustration asked them how long would it take another guy approached and started screaming that we must sit with our belongings and take turns to swim. I mean we pay so much money for this "luxurious" place for this service?? we accept security to our belongings we had phones and wallets with us and to top it up the entire place only works with cards you can't buy even a bottle of water with cash.. We pay a good amount of money not to receive this pathetic service from screaming staff....
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 561
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Sun City Resort - All You Need to Know BEFORE You Go (2024)

All Rustenburg HotelsRustenburg Hotel DealsLast Minute Hotels in Rustenburg
All things to do in RustenburgCasinos & Gambling in Rustenburg
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars