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TGI Diving Marsa Alam

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Marsa Alam, Egypt
About TGI Diving Marsa Alam
TGI Diving Marsa Alam is a 5*Dive Resort located inside the Gorgonia Beach Resort, a hotel of the highest standard positioned on a beatiful natural bay with access to a stunning housereef via a series of natural lagoons.The diving centre uses new Mares diving and snorkelling equipment, and our facilities include a large shop and reception area, equipment washing and storage facilities, toilets and showers and a classroom, equiped to guide you through your diving course using the latest audio visual training aids.The location of the resort within the Wadi Gamal National Park protected area means that we can offer a wide range of diving and snorkelling trips, our regular program includes dives from the house reef, shore dives from local bays reachable by minibus, full day trips by hardboat, special excurions also include dives within the National Park area of Wadi Gamal, trips to Elphinstone, Dolphin House (Samadi) and Dugong Bay (Marsa Abu Dababa), each dive spot has special attractions, and we have dive sites suitable for all levels of experience. During your dives with TGI Marsa Alam some of the highlights you might encounter include, Turtles, Dolphins, Sharks, Palegics as well as hundreds of species of Reef Fish and Corals.We have a full range of courses, for those who want a taste of diving we offer a FREE try dive (Discover Scuba) in the pool, from there on we have experience courses such as the PADI Discover Scuba Diving, or entry level certification courses such as PADI Scuba Diver or PADI Open Water Diver courses. For those already certified we follow the PADI system of diver education through to Divemaster level, with many PADI Specialty courses also available.For the non-Diver we have a range of snorkeling excursions, to quiet protected bays, and special trips to sites such as Sataya, Abu Ghusun, Abu Dabab (Dugong Bay) and Samadi (Dolphin House) our staff are there to help you and guide you ensuring a great experiece.With a combination of a stunning environment and professional staff and euipment you are guarenteed a wonderful encounter wether you are snorkeling, making your first dives or as an experienced diver.
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TGI Diving Marsa Alam
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Patrik M wrote a review Sep 2021
Brno, Czech Republic4 contributions7 helpful votes
Professional approach of employees, wonderful underwater world! I recommend it to everyone! Thank you, Ayman 👍👍👍
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Date of experience: September 2021
William Agrati wrote a review Aug 2019
2 contributions
I spent one week in Gorgonia Hotel and I decided to enjoy some dives with TGI what is located inside the resort. They were JUST PERFECT. Perfect service, from the front office until the dive masters. They are professional and is something you can understand in every little or big details. Thank you so much to make my dives amazing. See you soon
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Date of experience: July 2019
Nuernberg123 wrote a review Dec 2018
Milan, Italy48 contributions10 helpful votes
The positive thing... the good house reef if you‘ve your own equipment The rental equipment was in a very bad condition. Two of our group had to rent their equipment partially there. One person had to change the regulator 3 times within the 10 days we‘ve been there! The other one had to change the BCD twice! We understand that sometimes equipment doesn‘t work, but with proper maintenance it would not happen that often! We also saw twice that the guide were telling people that they can dive with the octopus as the main regulator was not giving air. Telling them that is not ok and that they‘re risking lives I got the response that this is no problem. From the organizational point it also lacks professionalism. We had asked to put us on the check dive for our first day a couple of days ahead and we had received a confirmation. When we arrived they told us that we cannot do the check dive as they‘re full. We should come back in a day. Telling them that we have arranged that before and we have a confirmation we got the response that they do not know what the office is organizing. Insisting that we want to have the check dive (and we had paid our dive package in advance....) they told us we can go alone, but need to supervise the two beginners of our group (under 18 yrs old) by ourselves. We denied that and after a long discussion finally the two got a private check dive and the more experienced two of us started diving by ourselves. During the boat trips we had ordered 15l tanks, but they haven‘t been available. If you‘ve your own equipment and if you don‘t care that the center closes over lunchtime (no diving during the break) you can go there, but if you need rental equipment be very careful or choose another option. If someone from TGI is now willing to discuss the circumstances we found there, I‘m open to discuss that!
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Date of experience: August 2018
Response from AnitaTine, Responsabile relazioni pubbliche at TGI Diving Marsa Alam
Responded Jan 10, 2019
Dear Nuernberg123, thank you for your review. It's really complicated for us to give you an answer, not knowing the time of your visit or your name. We are always open discussing any problem, but it's definitely very difficult doing it on a platform where we can just type a reply, rather then doing it on place, having all the details of the circumstances and most of all giving the people judged as "non-professional" a chance of answering. We would have much appreciated speaking with you and your group in person, but no one asked to speak with the management. Anyhow, TGI Marsa has professional dive guides with at least 10 years experience in the diving industry. Professional dive guides and instructor that are always appreciated for their reliability and attention about safety matters. Our gear is new Mares or Aqualung equipment, max 2 years old. In the specific case of the BCDs, the elder is one year old and the last stock arrived in November 2018. Obviously there can be a matter with an octopus for rent, despite the fact that all regs are re-checked each weekend by our equipment specialist, but when a guest detects a problem, the gear is changed with another one straight away and for NO reason we suggest to use diving equipment not in the proper way. If anyone of the staff would say something like that, we would have appreciated a direct report to take strict action immediately. About the dives, also we are not able to give a specific answer, not knowing your details. The check-dives are planed every day twice a day and are mandatory for every diver. We make exceptions for professional divers in teaching status (Dive Masters/OWSIs), that we allow in the house-reef without guide, if required, or divers with hundreds dives (coming to dive with our base since years) that specifically ask to go unguided; anyway no one is ever left unguided before having a deep briefing about the reef and the safety procedures of the center. Please be aware that all our activities follow ISO Standard, WRSTC, RSTC and EUF. Last, but not least, yes our center closes one hour and half during lunch time, but the diving activities are pen and the back staff fixed at the jetty to help and provide supervision. So it's absolutely possible to dive from 08:00 to 17:30. We hope to have you back diving with us, to get a chance making you change your impression. Kindest Regards. Anita Tinè TGI Marsa Alam
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littlemissbroom wrote a review Oct 2018
Penrith, United Kingdom199 contributions15 helpful votes
The dive center is so well kitted out, you can hire everything you need. It is really well thought out, you get given a box with a number and the number matches a hanger in the drying room. It had been a while since me and my partner had dived but they were really good with us, one of the dives we went on we got to spend a good amount of time just chilling with a turtle while it grazed on the bottom.
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Date of experience: September 2018
Bahattin M wrote a review Mar 2018
Istanbul, Turkey56 contributions49 helpful votes
Due to nature of my bussiness Im visting many dive center all over the world. I spent wondrfull days here with the staff while I was conducting Trainer Seminer. Dive Center provided one of the best services for us so far I get. Thanks every member of the center Hope to see again.
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Date of experience: March 2018