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Address: 01A Thac Bac Street, Sapa, Vietnam
Name/address in local language
Phone Number:
+84 91 338 89 66
Website
Recommended length of visit: More than 3 hours
Description:

TOM TRAVEL is an international tour operator, We organize the trip all over...

TOM TRAVEL is an international tour operator, We organize the trip all over Vietnam, Laos and Cambodia. Our expert sale team will assist you with any requisition.

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TripAdvisor Reviewer Highlights

Read all 64 reviews
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  • 40
    Excellent
  • 9
    Very good
  • 0
    Average
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    Poor
  • 1
    Terrible
professional tour arrangement in SAPA,Vietnam

all services are great starting from train station pick-up, breakfast at SAPA dragon hotel was fantastic, to professional tour guides for 1.5 tour around SAPA ! Recommendations on... read more

5 of 5 bubblesReviewed 1 week ago
yong foo w
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64 Reviews from our TripAdvisor Community

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Showing 52: English reviews
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

all services are great starting from train station pick-up, breakfast at SAPA dragon hotel was fantastic, to professional tour guides for 1.5 tour around SAPA ! Recommendations on what to eat and do in Hanoi,Vietnam also professional. great great services. I would say Trails of Mountain Travel to be the best tour services in SAPA,Vietnam. --- Marco Wong from Singapore... More 

Helpful?
3 Thank yong foo w
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Ms Marco Wong ! On the behalf of TOM Travel, I would like to express our thanks for taking your precious time to provide us the great feedback. I am really happy when you and your friends enjoy the Sapa tour and satisfy with our services such as hotel, food, guide, etc…It is my pleasure to make the itinerary... More 

London, United Kingdom
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 6, 2017 via mobile

TienTom travel were very helpful and responsive when booking our trip to sapa. The sapa dragon hotel which they operate out of is a SUPER hotel. We did two days trekking with a guide which ended up being two half days as we walk quite quickly. The trekking wasn't too strenuous. It was a good time of year to go... More 

Helpful?
1 Thank britmack12
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear britmack12 ! We would like to thank you very much for your excellent words about the tours you had with us. Your satisfaction is a biggest gift with all of TOM Travel team. We believe that your comments will serve a big encouragement to all of us as we strive to continuously improve our quality of services.We hope that... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 5, 2017

Mr Tien is very helpful and responsive. I used him 4 years ago for a full trip through Hanoi, Sapa and Ha Long bay for my son and I. The trip was good value and seamless! I was pleased to find he was doing so well 4 years later when I had the chance to return with other family members.... More 

Helpful?
Thank JAM452013
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear JAM452013 ! We would like to thank you so much for such wonderful and friendly words about the excursion you had. That is so fantastic knowing that you had a great Halong Bay trip with us! Thank you very much for your trust in our company and using us as your tour operator for the second time. Next time,... More 

San Francisco, California
Level Contributor
8 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 11, 2017

We spent one day with Tom travel and it was absolutely amazing. The all day hike from Ban Khoang village to Ta Phin village was quite challenges but alsolutely amazing views. Got to see rice terraces and meet locals which was impressed. My guide was Ms. Maya who was incredible. Knowledgeable, friendly, spoke good English. Book a tour here with... More 

Helpful?
2 Thank stephanieschneider
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Stephanie ! It is so great when i read your lovely feedback here. I am really happy when your group truly enjoyed the day tour in Sapa . It is my pleasure to bring you the wonderful trip with unforgettable memories, Maya is one of our best Tour guide , she was very happy to serve you in Sapa... More 

Dubai, United Arab Emirates
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 10, 2017

We visited Vietnam for a period of 10 days from Ho chi Minh, HoiAn, Hanoi, Sapa and Halong Bay and finally Ninh Binh .Personally the only thing we did was book the hotels but all the other specifics of the day to day tours we booked by Trails of Mountain Travel team (our point of contact was Nguyen Minh Tien)... More 

Helpful?
1 Thank AnilaGeorge
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Mrs Anila ! Thank you very much for booking our Travel company and using our services, it is my lucky when having your trust. Having a chance to meet you with your family and do the first trip to Vietnam – with 10 days Viet Nam package tour including: Ho Chi Minh – Hoi An – Dang Nang –... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 22, 2016 via mobile

I had booked 2d3n trip to Sapa and 1d trip to Halong Bay. Everything was well arranged for my friends and I. Upon arrival at Hanoi airport, someone is there to pick us up to a hotel to safekeep our luggage while we went out to have our dinner and walk around. We returned to the hotel and another guy... More 

Helpful?
2 Thank caiting G
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Ms Caiting Gooi ! Thank you very much for your Lovely review ! We are so happy to known that you and your friends happy with our tour services to Sapa & Ha Long Bay.I do hope to have an other chance to serve you and your friends in the near future to Vietnam . Thank you very much... More 

Erpe-Mere, Belgium
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 17, 2016

I booked the SPPT 2 end of October 2016. The price is not cheap but it was totally worth it! We had a great nighttrain from Hanoi to Lao Cai and an even greater hotel with very friendly people, great food and a cosy atmosfere in Sapa! The guides were very friendly and we did some beautiful treks in Sapa... More 

Helpful?
1 Thank sandergoddaert
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Mr sander goddaert! Thank you so much for your great Review on Trip Advisor site. We are so happy to known that you had great time with our Sapa Package Tour, I do hope to have another chance to serve you and your Family for the next trip to Vietnam & Indochina Tours, Thank you so much !!! Mr.Nguyen... More 

Tokyo, Japan
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 8, 2016

今回サパに行くに当たり、現地ツアー会社を探していたところ、TOM TRAVELのWEBSITEを発見しました。 TOM TRAVELに決めた理由は、サパとハロン湾を一緒にしたツアーがあったこと、そしてスタッフの対応のよさでした。 予約までの対応もスムーズで、現地のツアーのガイドさんはじめ、現地のスタッフの皆さんがとてもよく対応してくれました 全て英語での対応なので、それでも問題ないという方にはオススメです。 We were looking for a tour for Sapa and Ha Long Bay and found TOM TRAVEL website. Staff is helpful and made best plan for us and we could make a reservation smoothly. Tour guides are also nice and we enjoyed the tour.

Helpful?
1 Thank na0816
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear na0816 ! Thank you so much for your great review on Trip Advisor, we are so happy to known that you did get a great time with our package tour : Sapa - Ha Long Bay Trip. We do hope that we will have a chance to serve you and your family for the next trip to Vietnam. One... More 

1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 8, 2016 via mobile

I booked TOM – SPPT 1 private tour and really enjoyed the trip. Mr. Tien, the sales manager, Ms. Sisi, my local guide and the hotel staffs all tried their best to make the trip enjoyable. I was also impressed by the quality of the hotel room and service at SAPA dragon hotel. I had a nice mountain view from... More 

Helpful?
3 Thank shoh760
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Ms shoh760 ! Thank you for such an amazing review! Your review made us very proud and we really smiled , It was a pleasure to arrange a Private Tour for you, Sapa Dragon Hotel is a member of our Tour company , Si Si is one of our excellent tour guides, and we always learning & working every... More 

New York City, New York
Level Contributor
147 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 229 helpful votes
5 of 5 bubbles Reviewed August 7, 2016

I booked the following tours with TOM during my four days in Sapa: the all day hike from Ban Khoang village to Ta Phin village, the all day hike from Lao Chao to Ta Van to Giang Ta Chai, and the half day hike to Cat Cat and Linh Ho. My guide for one tour was Mr. Twee and the... More 

Helpful?
2 Thank Flat_Planet
Andy N, Manager at Trails of Mountain Travel, responded to this review

Dear Mr Mike ! On behalf of TOM Travel , i would like to thank for your choosing and travel with us ! We are very happy to hear that you did enjoy your tour with us with satisfaction with all services that we provided. We thank you so much for your valuable feedback, and we are grateful for this.... More 

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