We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Very helpful staff and good merchandise

We are used to Diamonds International having cruised any locations and seen their ubiquitous... read more

Reviewed August 24, 2018
Peter W
Shrewsbury, United Kingdom
Problem Resolved

I was on the Regent Cruise to Alaska(June 30th) and at our first stop,Ketchikan, we were... read more

Reviewed July 14, 2017
Karen B
Los Angeles, California
Read all 44 reviews
All photos (4)
Full view
Traveler Overview
  • Excellent56%
  • Very good11%
  • Average6%
  • Poor9%
  • Terrible18%
Aug 24, 2018
“Very helpful staff and good merchandise”
Sep 3, 2018
“Largest Tanzanite Stone We Have Ever Seen”
Local Weather
Powered by Weather Underground
315 Mill St, Ketchikan, AK 99901-6531
+1 907-247-3600
Improve This Listing
Top Selling Tours & Activities in and around Ketchikan
from $179.00
More Info
from $125.00
More Info
from $169.34
More Info
from $269.00
More Info
Reviews (44)
Filter reviews
42 results
Traveler rating
Traveler type
Time of year
See what travelers are saying:
Updating list...
1 - 10 of 42 reviews
Reviewed September 3, 2018

There were perhaps a dozen pieces [unmounted] in one display case. The largest is supposedly 650 or so carats. Just a massive stone and interesting from that perspective. While were were looking for some Cabana, they stock was very limited. We had other jewelry and...More

Date of experience: August 2018
Thank AlandDiane
Reviewed August 24, 2018

We are used to Diamonds International having cruised any locations and seen their ubiquitous presence. However in Ketchikan our friend was looking for something specific and had seen an item that was similar but not exactly what she wanted. We asked the assistant if they...More

Date of experience: August 2018
Thank Peter W
Reviewed August 6, 2018

Like that the diamonds international gave away free stuff when you come in and visit. They have looks of jewerly and my favorite is the Tanzanite.

Date of experience: May 2018
Thank lskendrovich
Reviewed July 18, 2018

My Wife and I were on a Princess Cruise to Alaska and stopped in to Ketchikan as the first port of call. we had a day trip to go on, but decided to have a look at the Diamond International store after attending the presentation...More

Date of experience: September 2017
1  Thank Chris M
Reviewed July 5, 2018 via mobile

Jonathan Werta is an amazing salesman he showed me anything I asked to see. Very good services very clear explanation on the diamonds And there prices are amazing and my family were very happy on the way he was speeking to them

Date of experience: July 2018
Thank JonathanW3635
Reviewed June 15, 2018

I had purchased earrings in Juneau that were delivered to the ship. They were not what I had hoped for and arranged through the ship Shopping Ambassador program that we could go the the Ketchikan store and they had already emailed Vince to give him...More

Date of experience: May 2018
1  Thank 68wendyf
Reviewed October 1, 2017 via mobile

I bought a ring at Diamonds International when I took a cruise to the Islands. They guaranteed that if something became damaged, they would fix it with no cost and would pay for shipping etc. The ship I was on did extensive promotions and advertising,...More

Date of experience: October 2017
3  Thank Italia V
Reviewed August 30, 2017

We were told that we were purchasing a Canary Diamond ring for $32k, yet in fact, our appraisal shows that it was in fact a white diamond with a yellow gold setting underneath and yellow sapphires on the side to give it the illusion of...More

Date of experience: August 2017
2  Thank Tina T
Reviewed July 14, 2017

I was on the Regent Cruise to Alaska(June 30th) and at our first stop,Ketchikan, we were recommended by the ship a store to shop in, Diamonds International. I purchased a beautiful tanzanite stone and was told there would be no problem with a return or...More

Date of experience: July 2017
1  Thank Karen B
Reviewed June 19, 2017

Bianca Castillo was our Sales Executive. She was genuinely caring and informed when assisting us with our purchase. Her ability to interact personably made us feel comfortable and non-pressured. She worked to get us the best deal on the diamond ring we purchased for our...More

Date of experience: May 2017
1  Thank Michelle R
View more reviews
Nearby HotelsSee all 10 nearby hotels
Waterfall Resort Alaska
78 reviews
.11 miles away
Gilmore Hotel
206 reviews
.12 miles away
Inn at Creek Street
394 reviews
.17 miles away
Cape Fox Lodge
288 reviews
.23 miles away
Nearby RestaurantsSee all 78 nearby restaurants
Alaska Fish House
889 reviews
.11 miles away
Sweet Mermaids
261 reviews
.16 miles away
Ketchi Candies
119 reviews
.04 miles away
New York Cafe
251 reviews
.19 miles away
Nearby AttractionsSee all 202 nearby attractions
Scanlon Gallery
43 reviews
.04 miles away
Caribbean Gems
20 reviews
.02 miles away
Historic Ketchikan Trolley Tour
15 reviews
.03 miles away
Questions & Answers
Get quick answers from Diamonds International staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines