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Review Highlights
Very helpful staff and good merchandise

We are used to Diamonds International having cruised any locations and seen their ubiquitous... read more

Reviewed August 24, 2018
Peter W
,
Shrewsbury, United Kingdom
Terrific deal

We went in to the Skagway store thinking about trading in my wedding set and walked out with much... read more

Reviewed 3 weeks ago
brishell
via mobile
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  • Excellent56%
  • Very good10%
  • Average6%
  • Poor10%
  • Terrible18%
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Contact
315 Mill St, Ketchikan, AK 99901-6531
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+1 907-247-3600
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1 - 10 of 46 reviews
Reviewed 3 weeks ago via mobile

We went in to the Skagway store thinking about trading in my wedding set and walked out with much more. Vinny was fantastic! Working with our cruise representative, the store manager, Ash and Vinny, we left the store with much more than we anticipated! We...More

Date of experience: July 2019
Thank brishell
Reviewed June 30, 2019 via mobile

Diamond shops are every where in Alaska . Most of them owned by the cruise lines apparently. Not sure why, but in Ketchikan the maximum tax on any purchase is $65 regardless how much you spend 🤷🏼‍♂️. So you purchase a $10,000 diamond you get...More

Date of experience: July 2019
1  Thank 178simonc
Reviewed May 20, 2019

I personally feel like I was almost forced into making a purchase. I was looking at a piece Chocolate diamond jewelry and the next thing I know I was walking out with several pieces that I really didn’t even want or particularly like. NEVER in...More

Date of experience: March 2019
1  Thank Adventure684364
Reviewed March 27, 2019

Mistakenly, and regretfully, walked in just to check out the "Diamonds International" brand and to collect a silly, useless little charm for the bracelet the cruise line shopper handed out. These guys are the 'best', the smoothest, most flattering, silken-voiced salesmen I've ever come across....More

Date of experience: July 2018
2  Thank amigadelmondo
Reviewed September 3, 2018

There were perhaps a dozen pieces [unmounted] in one display case. The largest is supposedly 650 or so carats. Just a massive stone and interesting from that perspective. While were were looking for some Cabana, they stock was very limited. We had other jewelry and...More

Date of experience: August 2018
Thank AlandDiane
Reviewed August 24, 2018

We are used to Diamonds International having cruised any locations and seen their ubiquitous presence. However in Ketchikan our friend was looking for something specific and had seen an item that was similar but not exactly what she wanted. We asked the assistant if they...More

Date of experience: August 2018
Thank Peter W
Reviewed August 6, 2018

Like that the diamonds international gave away free stuff when you come in and visit. They have looks of jewerly and my favorite is the Tanzanite.

Date of experience: May 2018
1  Thank lskendrovich
Reviewed July 18, 2018

My Wife and I were on a Princess Cruise to Alaska and stopped in to Ketchikan as the first port of call. we had a day trip to go on, but decided to have a look at the Diamond International store after attending the presentation...More

Date of experience: September 2017
3  Thank Chris M
Reviewed July 5, 2018 via mobile

Jonathan Werta is an amazing salesman he showed me anything I asked to see. Very good services very clear explanation on the diamonds And there prices are amazing and my family were very happy on the way he was speeking to them

Date of experience: July 2018
Thank JonathanW3635
Reviewed June 15, 2018

I had purchased earrings in Juneau that were delivered to the ship. They were not what I had hoped for and arranged through the ship Shopping Ambassador program that we could go the the Ketchikan store and they had already emailed Vince to give him...More

Date of experience: May 2018
1  Thank 68wendyf
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