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Diamonds International

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315 Mill St, Ketchikan, AK 99901-6531
+1 907-225-3602
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Review Highlights
Buyer Beware

I bought a ring at Diamonds International when I took a cruise to the Islands. They guaranteed that... read more

Reviewed October 1, 2017
Italia V
via mobile
BUYER BEWARE!!!

We were told that we were purchasing a Canary Diamond ring for $32k, yet in fact, our appraisal... read more

Reviewed August 30, 2017
Tina T
Read all 38 reviews
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Overview
  • Excellent61%
  • Very good10%
  • Average7%
  • Poor7%
  • Terrible15%
Travelers talk about
“store manager” (5 reviews)
“earrings” (7 reviews)
LOCATION
315 Mill St, Ketchikan, AK 99901-6531
CONTACT
Website
+1 907-225-3602
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"store manager"
in 5 reviews
"sales executive"
in 2 reviews
"earrings"
in 7 reviews
"salesperson"
in 3 reviews
"ronel"
in 3 reviews
"ship"
in 4 reviews
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1 - 10 of 36 reviews

Reviewed October 1, 2017 via mobile

I bought a ring at Diamonds International when I took a cruise to the Islands. They guaranteed that if something became damaged, they would fix it with no cost and would pay for shipping etc. The ship I was on did extensive promotions and advertising,...More

1  Thank Italia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2017

We were told that we were purchasing a Canary Diamond ring for $32k, yet in fact, our appraisal shows that it was in fact a white diamond with a yellow gold setting underneath and yellow sapphires on the side to give it the illusion of...More

1  Thank Tina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2017

I was on the Regent Cruise to Alaska(June 30th) and at our first stop,Ketchikan, we were recommended by the ship a store to shop in, Diamonds International. I purchased a beautiful tanzanite stone and was told there would be no problem with a return or...More

Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 19, 2017

Bianca Castillo was our Sales Executive. She was genuinely caring and informed when assisting us with our purchase. Her ability to interact personably made us feel comfortable and non-pressured. She worked to get us the best deal on the diamond ring we purchased for our...More

Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2017

Kudos to Hadas and Joel and the store manager. They all went an extra mile in giving me the best deal for the jewelry I purchased. I extremely recommend looking for Hadas and Joel when you visit Diamonds International - Ketchikan.

Thank ChicoNetoBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2017 via mobile

I can not say enough positive things about this establishment. Rico was very helpful in helping is find a new wedding band for me. When I described what I was looking for she new exactly what I was looking for. Even though this is early...More

Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2016

The sales people like Eddy Herrera and the store manager were very courteous, friendly and good at what they do. I purchased a nice tanzanite ring and they sized it for me in 40 minutes. I had hoped for earrings at no charge to go...More

Thank rmdowse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2016

We wanted a specific Bulgari diamond and gold ring and tried this shop. We first worked with Ronen who was very helpful, but they did not have the ring we wanted in stock in my wife's size. We ended up working with Vince, one of...More

Thank lsmonroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2016

I purchased the promotional tanzanite earrings and a matching 1.35 cts. pendant set in silver at Diamonds International in Ketchikan. When I returned to the cruise ship, I found a 2.0 cts pendant set in 14K gold surrounded by diamonds for the same price at...More

Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2016

Araceli was extremely patient and helpful as our group of 4 browsed diamonds and tanzanite during our recent cruise on Radiance of the Seas. We ended up purchasing a tennis bracelet, diamond earrings and some necklaces for gifts. They finished preparing the items while we...More

Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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