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Review Highlights
Very helpful staff and good merchandise

We are used to Diamonds International having cruised any locations and seen their ubiquitous... read more

Reviewed August 24, 2018
Peter W
,
Shrewsbury, United Kingdom
Problem Resolved

I was on the Regent Cruise to Alaska(June 30th) and at our first stop,Ketchikan, we were... read more

Reviewed July 14, 2017
Karen B
,
Los Angeles, California
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Traveler Overview
  • Excellent56%
  • Very good11%
  • Average6%
  • Poor9%
  • Terrible18%
Aug 24, 2018
“Very helpful staff and good merchandise”
Sep 3, 2018
“Largest Tanzanite Stone We Have Ever Seen”
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Contact
315 Mill St, Ketchikan, AK 99901-6531
Website
+1 907-247-3600
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Reviews (44)
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1 - 10 of 42 reviews
Reviewed September 3, 2018

There were perhaps a dozen pieces [unmounted] in one display case. The largest is supposedly 650 or so carats. Just a massive stone and interesting from that perspective. While were were looking for some Cabana, they stock was very limited. We had other jewelry and...More

Date of experience: August 2018
Thank AlandDiane
Reviewed August 24, 2018

We are used to Diamonds International having cruised any locations and seen their ubiquitous presence. However in Ketchikan our friend was looking for something specific and had seen an item that was similar but not exactly what she wanted. We asked the assistant if they...More

Date of experience: August 2018
Thank Peter W
Reviewed August 6, 2018

Like that the diamonds international gave away free stuff when you come in and visit. They have looks of jewerly and my favorite is the Tanzanite.

Date of experience: May 2018
Thank lskendrovich
Reviewed July 18, 2018

My Wife and I were on a Princess Cruise to Alaska and stopped in to Ketchikan as the first port of call. we had a day trip to go on, but decided to have a look at the Diamond International store after attending the presentation...More

Date of experience: September 2017
1  Thank Chris M
Reviewed July 5, 2018 via mobile

Jonathan Werta is an amazing salesman he showed me anything I asked to see. Very good services very clear explanation on the diamonds And there prices are amazing and my family were very happy on the way he was speeking to them

Date of experience: July 2018
Thank JonathanW3635
Reviewed June 15, 2018

I had purchased earrings in Juneau that were delivered to the ship. They were not what I had hoped for and arranged through the ship Shopping Ambassador program that we could go the the Ketchikan store and they had already emailed Vince to give him...More

Date of experience: May 2018
1  Thank 68wendyf
Reviewed October 1, 2017 via mobile

I bought a ring at Diamonds International when I took a cruise to the Islands. They guaranteed that if something became damaged, they would fix it with no cost and would pay for shipping etc. The ship I was on did extensive promotions and advertising,...More

Date of experience: October 2017
3  Thank Italia V
Reviewed August 30, 2017

We were told that we were purchasing a Canary Diamond ring for $32k, yet in fact, our appraisal shows that it was in fact a white diamond with a yellow gold setting underneath and yellow sapphires on the side to give it the illusion of...More

Date of experience: August 2017
2  Thank Tina T
Reviewed July 14, 2017

I was on the Regent Cruise to Alaska(June 30th) and at our first stop,Ketchikan, we were recommended by the ship a store to shop in, Diamonds International. I purchased a beautiful tanzanite stone and was told there would be no problem with a return or...More

Date of experience: July 2017
1  Thank Karen B
Reviewed June 19, 2017

Bianca Castillo was our Sales Executive. She was genuinely caring and informed when assisting us with our purchase. Her ability to interact personably made us feel comfortable and non-pressured. She worked to get us the best deal on the diamond ring we purchased for our...More

Date of experience: May 2017
1  Thank Michelle R
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