Thank you for taking the time to review our excursion. Though I am always thrilled to see positive reviews, I am most eager to read the negative ones because it gives me an opportunity to learn how to make my operation better. With that in mind I have studied your review multiple times and I am not able to find anything constructive in it, as every detail you found to criticize are things that are out of our direct control. The beauty of taking an excursion like ours is that we are not in a zoo, and the wildlife we see on our excursion is truly wild. While none of the wildlife you listed is guaranteed, we have never run a tour and not seen one of the many bald eagles that live along our coastline. We of course cannot command the wildlife to come to the tour vessel, so it makes it all the more special when we do spot additional wildlife. We are also lucky to be situated in a fjord, which allows for the boat to sometimes get within 20 feet of the shoreline. Often we are able to spot eagles on low hanging branches over the water, which makes for great up-close viewing. On other occasions bald eagles will even soar down and pick a fish up out of the water in front of the boat. That said, for those occasions where the wildlife is further away, like when an eagle is looking down on us from the top of a 150 foot spruce tree, we provide waterproof binoculars so that our guests may focus in on the details of their plumage. As for the critique of the lighthouse, yes, it is not your typical cylindrical 100 foot tall lighthouse that one might see on the east coast, but neither is any other lighthouse in Alaska. They were all built to withstand our harsh and windy winters, when it is not uncommon for it to blow over 100 mph. Guard Island Lighthouse happens to be the first lighthouse to have been built in Alaska, and it is a sight best observed with its history in mind. You’ll also often hear your captain discussing the reefs and rocks around the narrow waterways, specifically because it puts into perspective the difficulty that Captain George Vancouver would have experienced while navigating through Southeast Alaskan waters in search of the Northwest Passage. Ketchikan also happens to be the salmon capitol of the world, so we find many guests are fascinated when we point out the silver and pink salmon as they jump up out of the water in preparation to make their way up their home rivers to spawn. We are also thrilled to get to share with guests the fact that we are in the world’s largest temperate rainforest on the planet, the Tongass National Forest, and that the 13 feet of rain Ketchikan receives each year provides the fertile grounds for its incredible biodiversity, and the lush, green beauty of the coastline that brings visitors back to Alaska again and again. Finally, I am so grateful that the vast majority of the visitors coming to Alaska genuinely find satisfaction in simply being on a boat surrounded by Alaskan wilderness and wildlife, with helpful and kind crew members ready to point out an eagle, or hand deliver you a steaming cup of hot chocolate or coffee, no matter the weather. I feel lucky to live here and that we get to share our home with guests from all over the world every day. I am sorry that you were not able to find any part of your experience enjoyable.