Misty Fjords Air & Outfitting, Inc.
Misty Fjords Air & Outfitting, Inc.
5
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Sunday
7:00 AM - 7:00 PM
Full view
About
Misty Fjords Air & Outfitting, Inc. is Ketchikan, Alaska’s premier seaplane company providing tours to the Misty Fjords National Monument! Our fleet of executive class DeHavilland seaplanes has large panoramic windows that give you an eagle’s eye view of the endless landscapes below and spectacular photo opportunities. See massive vertical rock formations, snowcapped peaks 3,000 to 6,000 feet high and cascading waterfalls reaching into deep freshwater lakes and saltwater fjords. With a perfect safety record and highly experienced pilots, Misty Fjords Air & Outfitting, Inc. is the number one choice for first class tours in Southeast Alaska.
Ketchikan, Alaska
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Misty Fjords Air & Outfitting, Inc.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
307 reviews
Excellent
280
Very good
19
Average
3
Poor
3
Terrible
2
Doug Hafford
2 contributions
Aug 2022
This is the finest Ketchikan fiight charter company in the area. They are more than accomdating, extremel professional and keep their aircraft in perfect condition. The pilots are all experienced and thoughtful - making sure your trip is the best it can be. Ketchikan weather can be challenging at the very least and again, this is an area where they shine by making sure you go at the right time for the best experience you have ever had. I cannot say enough great things about this company and its staff. I have been using them for over 20 years to visit fly in cabins in the area and they have handled each trip beautifully.
Written September 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucy230116
Brisbane, Australia7 contributions
Aug 2023 • Friends
We booked with Dave in 2019 for our flight in 2020 when we were to cruise Alaska . Due to Covid we had to cancel and although Dave couldn’t offer a refund , he kindly offered a credit which we accepted. We rebooked three different times and due to Covid restrictions were finally able to get to Ketchikan September 2023….
Dave honoured our credit and we arranged the tour finally. We were met at the cruise terminal and taken to the office . Unfortunately the weather wasn’t kind to us and our flight was cancelled. Devastating but understandable as the weather was always going to dictate the outcome. What we didn’t expect was FULL refund. This extremely generous , honest man did indeed fully refund our expense. So not only did he hold our booking for 3+ years ……
I can’t recommended the honesty and integrity of this company enough. If I ever get back to Ketchikan I will def contact them again and have recommended them to friends who are going there next year. Thanks so much Dave and company
Regards
Lesley Fawcett , Australia
Dave honoured our credit and we arranged the tour finally. We were met at the cruise terminal and taken to the office . Unfortunately the weather wasn’t kind to us and our flight was cancelled. Devastating but understandable as the weather was always going to dictate the outcome. What we didn’t expect was FULL refund. This extremely generous , honest man did indeed fully refund our expense. So not only did he hold our booking for 3+ years ……
I can’t recommended the honesty and integrity of this company enough. If I ever get back to Ketchikan I will def contact them again and have recommended them to friends who are going there next year. Thanks so much Dave and company
Regards
Lesley Fawcett , Australia
Written October 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa B
2 contributions
Jul 2024 • Couples
This was a once in a lifetime experience. We exited the ship and found Misty Fjord on the pier. No advanced reservations since weather can be overcast. The scenery was incredible and our pilot was informative. Alaska is even more beautiful by air. A must do in Alaska.
Written August 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodney C
1 contribution
Jul 2024 • Business
Our experience with this company was disappointing not because of the scenery as I'm sure it would have been beautiful if we had flown and something very memorable for our only experience in Ketchikan that was pre-booked and paid for.
I would like to advise people to check in early as we did! 12pm for a 3,30 flight and ask! as we didn't! If your flight has enough passenger's to go ahead!
The level of enthusiasm from Dwayne on the front deck should have been a warning in it self however we were told to return and 3.15 for transport to the plane.
So we turned up excited to go to then be told we had to pay for the whole plane if we wanted to continue as they didn't have enough numbers!
On expressing our disappointment Dwayne openly encouraged us to give this revue! when it was clearly his doing by not warning us about the lack passengers and since i have found out this should have been a requirement.
My partner did email the company with no response and it took two week to receive my refund.
So i hope this helps someone from disappointment like ours
I would like to advise people to check in early as we did! 12pm for a 3,30 flight and ask! as we didn't! If your flight has enough passenger's to go ahead!
The level of enthusiasm from Dwayne on the front deck should have been a warning in it self however we were told to return and 3.15 for transport to the plane.
So we turned up excited to go to then be told we had to pay for the whole plane if we wanted to continue as they didn't have enough numbers!
On expressing our disappointment Dwayne openly encouraged us to give this revue! when it was clearly his doing by not warning us about the lack passengers and since i have found out this should have been a requirement.
My partner did email the company with no response and it took two week to receive my refund.
So i hope this helps someone from disappointment like ours
Written October 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherry B
Marion, IN11 contributions
Jul 2016
My husband, brother-in-law and I were on a plane with a family of five. Our pilot was very unfriendly and said very little on the entire trip. He did not give us information about the area and never mentioned anything about wildlife. We spent the whole trip listening to the children of the family talk, sing and make jokes. It was very frustrating. We complained as soon as we landed, but I didn't feel like it was taken seriously. I have sent 2 e-mails to the company and have never received a response. The scenery is beautiful, but I expected some commentary. It is definitely not worth the money!
Written July 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
913WorldTraveler
White Plains, NY112 contributions
Aug 2015
This is a complex review that 4 dots does not really fit. If you want to visit the Misty Fjords, this company does an amazing job. Planes are in excellent condition and you will feel well taken care of. You can book on line (select flight time) and buy seats per person so very reasonable pricing relatively speaking. They picked us up about 100 yards from our gangway and returned the same. So that part of the review is 5 stars. The attraction value depends on your personality. If you are a tree hugger/nature lover you will think this is 5 star. The scenery is beautiful. Lakes, trees, gigantic national park. But for an average tourist - nature enjoyer but not lover like me - I put the attraction value at 3 stars. Alaska is beautiful everywhere and this is just more of the same beauty with green trees & waterfalls. Not nearly as much wildlife as I would have expected. I was on a cruise, so time is short - if you have kids, I would go with fishing for a half day and the lumberjack show for something entertaining.
Written August 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
V R
2 contributions
Jul 2019 • Couples
COUPLES and People with KIDS please read!!!!!
Hey guys! Going to give you a full review here on everything I learned!
WEATHER and SAFETY - If you read any of the recent news articles like I did, you’ll see there have been some crashes on the seaplanes. Ketchikan is the 4th wettest place in the world which means it can be really cloudy/foggy/rainy. This made me nervous to book, even with misty fjords stellar record. However, when I checked the weather a week before we were leaving it said “considerable clouds” so I waited to book until we were on our cruise ship a couple days before arrival and the weather changed and ended up being very warm and sunny. So the weather is definitely subject to change; but also be aware as if they don’t feel it is safe they will (and should) cancel. That being said, I felt very safe the entire flight and really trusted our pilot. It can get a little bumpy because you are flying through mountains, but I did not think there was much turbulence at all- a little girl threw up though (more on that later) so if you are prone to sickness or have small children make sure you have your throw up bag handy!
NOTE FOR COUPLES and PARENTS. This is the real reason I am writing this review. My boyfriend and I booked this excursion for it’s beautiful views and to learn about the fjords from the pilots. We did not book this excursion to hear four kids of all ages talk the entire time over the peaceful music (which will quiet if someone talks), but as the plane we were on sat 10, the other party had eleven and got split 8 and 3- with us with the party of 8. Don’t get me wrong, I love kids, they can ask great questions and we had kids on our helicopter tour that asked the pilot a ton of questions, but that is NOT what happened here. On the helicopter tour you had to push a button and hold it to talk and obviously the kids wanted to talk nonstop but their parents would not push the button for them every time and were very considerate; even apologizing to us for all their questions. Their questions however, taught us a lot about the glacier we visited and the area and we appreciated how the parents were mindful and we enjoyed having the kids with us. Again, not what we experienced on this excursions. They give you headsets when you get on the plane to hear the captain and drown out noise and speak to each other if you NEED to, but the headsets started in the on position so you could hear everyone else on the plane and the kids took full advantage. When the music played and it was supposed to be calm, the kids just talked in our ear or you could hear their breathing which quieted the music. They didn’t ask questions to the pilot they just made random noises and spoke to each other the entire time, more fascinated with the headset then what they were seeing and their parents said nothing; their mother being almost equally as talkative. We got about ten minutes where they decided to be quiet and those ten minutes were amazing, but it was really hard to enjoy it the rest of the time. The pilot said next to nothing (people we met on the ship said their tour with a different company was different in that it wasn’t open channel and the pilot told them all about the area) but I don’t blame him because he probably didn’t think that he could talk over 4 kids speaking Spanish the entire time or maybe did not think they spoke English (they did) so figured that talking about the area was pointless, which would have been fine had we not been on the excursion and wanted to hear anything he could have told us. This was the excursion I was most excited for but it was really brought down because of the inconsideration of that family, so please if you are parents and you don’t book a private tour, be mindful that other people want to enjoy the serenity of the fjords and turn off your kids headsets or ask them to calm down if they get too loud. We all share this one planet and teaching your kids to be mindful of others is a really good lesson; we were mindful of that family, turning our headsets to off and taking lots of procurers for them. It is not a big plane so it is very easy to communicate non verbally or not through the public channel (I tapped my boyfriend and pointed and it was very effective.) If you are a couple and this does not sound like a good time (it wasn’t especially when the youngest child threw up and that’s all we smelled ) maybe check with them about the other people on the plane or speak up because it really was amazing to see. I really wish the company was more aware and bare minimum started with the microphones on off because maybe even that would have the family more mindful having to physically turn on the mics. We chose the seemingly safest option of the seaplanes and I don’t regret that; but I wish that we had been considered more by the family and company to ensure that everyone was able to enjoy the fjords. Next Time we will either try to find a private tour, Find another safe company and/or call them ahead of time to see how they set up their planes and voice communication. Hope this helps! Alaska is amazing and the misty fjords were incredible!
Hey guys! Going to give you a full review here on everything I learned!
WEATHER and SAFETY - If you read any of the recent news articles like I did, you’ll see there have been some crashes on the seaplanes. Ketchikan is the 4th wettest place in the world which means it can be really cloudy/foggy/rainy. This made me nervous to book, even with misty fjords stellar record. However, when I checked the weather a week before we were leaving it said “considerable clouds” so I waited to book until we were on our cruise ship a couple days before arrival and the weather changed and ended up being very warm and sunny. So the weather is definitely subject to change; but also be aware as if they don’t feel it is safe they will (and should) cancel. That being said, I felt very safe the entire flight and really trusted our pilot. It can get a little bumpy because you are flying through mountains, but I did not think there was much turbulence at all- a little girl threw up though (more on that later) so if you are prone to sickness or have small children make sure you have your throw up bag handy!
NOTE FOR COUPLES and PARENTS. This is the real reason I am writing this review. My boyfriend and I booked this excursion for it’s beautiful views and to learn about the fjords from the pilots. We did not book this excursion to hear four kids of all ages talk the entire time over the peaceful music (which will quiet if someone talks), but as the plane we were on sat 10, the other party had eleven and got split 8 and 3- with us with the party of 8. Don’t get me wrong, I love kids, they can ask great questions and we had kids on our helicopter tour that asked the pilot a ton of questions, but that is NOT what happened here. On the helicopter tour you had to push a button and hold it to talk and obviously the kids wanted to talk nonstop but their parents would not push the button for them every time and were very considerate; even apologizing to us for all their questions. Their questions however, taught us a lot about the glacier we visited and the area and we appreciated how the parents were mindful and we enjoyed having the kids with us. Again, not what we experienced on this excursions. They give you headsets when you get on the plane to hear the captain and drown out noise and speak to each other if you NEED to, but the headsets started in the on position so you could hear everyone else on the plane and the kids took full advantage. When the music played and it was supposed to be calm, the kids just talked in our ear or you could hear their breathing which quieted the music. They didn’t ask questions to the pilot they just made random noises and spoke to each other the entire time, more fascinated with the headset then what they were seeing and their parents said nothing; their mother being almost equally as talkative. We got about ten minutes where they decided to be quiet and those ten minutes were amazing, but it was really hard to enjoy it the rest of the time. The pilot said next to nothing (people we met on the ship said their tour with a different company was different in that it wasn’t open channel and the pilot told them all about the area) but I don’t blame him because he probably didn’t think that he could talk over 4 kids speaking Spanish the entire time or maybe did not think they spoke English (they did) so figured that talking about the area was pointless, which would have been fine had we not been on the excursion and wanted to hear anything he could have told us. This was the excursion I was most excited for but it was really brought down because of the inconsideration of that family, so please if you are parents and you don’t book a private tour, be mindful that other people want to enjoy the serenity of the fjords and turn off your kids headsets or ask them to calm down if they get too loud. We all share this one planet and teaching your kids to be mindful of others is a really good lesson; we were mindful of that family, turning our headsets to off and taking lots of procurers for them. It is not a big plane so it is very easy to communicate non verbally or not through the public channel (I tapped my boyfriend and pointed and it was very effective.) If you are a couple and this does not sound like a good time (it wasn’t especially when the youngest child threw up and that’s all we smelled ) maybe check with them about the other people on the plane or speak up because it really was amazing to see. I really wish the company was more aware and bare minimum started with the microphones on off because maybe even that would have the family more mindful having to physically turn on the mics. We chose the seemingly safest option of the seaplanes and I don’t regret that; but I wish that we had been considered more by the family and company to ensure that everyone was able to enjoy the fjords. Next Time we will either try to find a private tour, Find another safe company and/or call them ahead of time to see how they set up their planes and voice communication. Hope this helps! Alaska is amazing and the misty fjords were incredible!
Written July 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chris m
Pueblo West, CO8 contributions
Aug 2018 • Couples
My name is Chris, and I wanted to thank Misty Fjords Air for the most amazing experiences of our lives. We have always wanted to do a seaplane tour, and its been my dream for over 30 years. Before our cruise ship arrived in Ketchikan we had booked a seaplane tour over a month in advance. Sadly we booked it with another airline, Pirate Airworks. Our cruise ship docked and we patiently waited unit our time at 11am. At 11am we got a call that if we were not going to be there at the dock, they were going to sell our seats. I said we are most certainly going to be waiting. We waited until 11:15am and thats when a lady showed up and said the plane was down and no more flights. I might have been skeptical but only a few minutes before I had received a call that they wanted to sell my seats. My excitement we had been waiting for was destroyed in that very instant. We were totally devastated. Not going to let the opportunity pass, I quickly ran and did whatever I could to get us on a seaplane tour that day!! Very upset and a bit hysterical, we found a guy that ran all the way down the street to meet us and set us up with Misty Fjords Air. They felt horrible about our situation and found a flight for us that afternoon. A wonderful young lady with a huge smile picked us up from the dock in a huge comfortable bus. I was still trying to wipe the disappointment off my face, from earlier that morning. The gal had us smiling and was beyond super nice and polite. Little did I know that we were headed down to the best SEAPLANE tour in Ketchikan. We were taken a few miles out of town to a peaceful and beautiful dock. The pilot we had was Eric. He was kind, funny, and very personable. I was so worried we were getting a second rate experience, but not so, with Misty Fjords Air. Quickly we were in the air and into our dreams of flying in a real seaplane. The weather was perfect, the views phenomenal, the experience was breathtaking. We landed in a perfectly still lake up in the Misty Fjords National Park. The water was smooth as glass and the view were unexplainable. The landing was so perfect you couldn't tell when we were flying or landing. We landed and docked on a beach covered with recent bear tracks. The pictures we took seriously do not look real. It was like we were in a different world, a world I fell in love with. As we have shared our pictures and our experience with family and friends, they are blown away and want to have the same experience. We have made so many people jealous as their seaplane experiences were very different. (This is where I truly found out how blessed we were Pirate Airworks canceled with us.) Eric showed us a high lake waterfall that went down to the ocean. My mother cannot stop talking about it. We saw whales in the ocean and Eric was so good to us, he turned around so everyone could see the whales and have an unforgettable experience. An excellent review is not enough for this amazing outfit. There is a huge difference with the Misty Fjords Seaplane Tours. We later found out that the Pirate Airworks tour we had booked, only landed on the water but would not dock. You would have terrible pictures while you tried to keep your balance on the airplane's floats. We had to pay 9 dollars more for the experience of a life time! Don't go with the cheaper seaplane tours!! This one is worth every penny. If you choose the seaplane tour in Ketchikan Alaska, the only one I would recommend with all my heart is MISTY FJORDS AIR. They not only turned my dreams into a reality, they went above and beyond, making my terrible day one of the most memorable and one of the best days of my life. I will return and I will tell everyone, I know, this place is one you can trust and one that blows out all the competition. Thank your from your friends that live in Colorado, Chris Angela and Mary.
Written August 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeebo1965
Yarmouth Port, MA65 contributions
May 2018 • Couples
It was a beautiful day in Ketchikan. The views of the mountains & scenery were gorgeous. Landed on a lake in the mountains, landings were smooth, not much of wildlife to see. Still had a very good time.
Written May 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary W
Macon2 contributions
Sep 2015 • Couples
This compapny was recommended to us by friends who had used them on an Alaskan cruise a few years ago. It was the highlight of our Alaska trip which included a land tour to Denali. Our flight was on their smallest plane fondly known as the "Hot Rod". In addition, our pilot was the original founder/owner of Misty Fjords Air. Dave is a great pilot, totally safety conscious and a wonderful guide for the trip. The weather and scenery were outstanding. The pictures attached to all of the reviews on this site are great representations of the views you will see but cannot take in what you will see on the actual flight. Just a wonderful experience all around. We highy recommend this company for their professionalism, safety and the views you will see.
Written September 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Does Misty Fjords Air & Outfitting co. have a tour by air and a stop at George Inlet Lodge for the All you can eat Crab Feast?
Written January 6, 2020
Sorry, you need to call them direct and ask
Written February 6, 2020
Is it better to fly first thing in the morning, or in the afternoon?
Written March 28, 2017
Hi Ida!
We tend to get some fog in the mornings, so your best bet would be to fly in the late morning/early afternoon!
Written March 28, 2017
prices; availability on August 20, 2016
Written July 25, 2016
I thought they were a little more than competitors, but worth the additional price. Very nice planes and good pilots. I toured with several companies in AK too. Not sure on their availability.
Written August 6, 2016
Are there excursions that land on a glacier
Written June 3, 2016
Hi RudeDude730,
Our aircraft are equipped with floats only, so we can only land and take off from water. The area that we fly over has been carved by glaciers that have since melted resulting in a stunning landscape.
Glacier landings are more likely to be offered in Juneau area and possibly other more northern locations in Alaska.
Written June 9, 2016
Why should we choose your company versus the other options? newer planes, headsets, pilots experience, stop location, or ?
Written May 7, 2016
What sets us apart from the others is the unique configuration of our aircraft and company safety record.
Our aircraft have been fitted with the latest in Safety and comfort amenities, featuring all leather seat and interiors, equipped with interactive stereo noise cancelling headphones which your ears will thank you for. Every flying guest enjoys two-way communications with the captain and other fellow passengers.
We do not play a standard pre-narrated flight recording. Our pilots will narrate the tour as you fly along, or if the group prefers just the sounds of music or allow conversations between each other. It is a very unique and interactive experience that we offer.
We also set our tour times half an hour different from most companies in the area. This allows us to have a wider selection of locations to land in once in the Fjords. Being in the Fjords with fewer aircraft also allows us to give you more of an exclusive experience.
We offer Oversized Panoramic-view windows are a professional photographer's dream!
At Misty Fjords Air we are proud to say we have a perfect safety record with no accidents or incidents since the company’s inception in 1981. We are also a Medallion Shield Carrier. The Medallion Shield Program goes above and beyond normal FAA aircraft safety and company standards. We are proud to say we are one of two companies that hold this award from the 14 floatplane companies in Ketchikan.
I hope this helps and answers your questions as to what sets us apart from the other companies. Please feel free to look at our website or email us directly.
Written May 23, 2016
We will be in Ketchikan in early August off a Celebrity Cruise Ship. How would this work? Pick-up? Duration of excursion? What's included? We are two adults and two children (ages 11 and 14). What is the charge for this excursion?
Written April 16, 2016
Our tour is 1 hour 15 minutes flight time with a 15-20 minute landing plus travel time comes to 2 hours total. We provide shuttle transportation from the cruise ship docks. Check out our website (link on the main page) or call our office(phone number on our main page and website)
We look forward to hearing from you!
Written April 18, 2016
JayKyiv
Knoxville, Tennessee
My wife and I are planning to be in Ketchikan for 8 days, June 19-26. We would like to reserve one of your trips during that time, but you website is down. Please tell me how to go about making reservations or when the website will be operating again. Thanks!
Written January 18, 2016
A Tripadvisor member
Washington Township, New Jersey
My husband and I took this tour a few years ago. It was spectacular. At one point, the pilot had music playing. I can't remember what the song was, and it is driving me crazy. Can you help?
Written April 2, 2015
Can you tell us anything more about the song?
Written April 27, 2015
Mari S
Los Angeles, California
Does this excursion leave from the Holland American cruise in September, 2015?
Written February 14, 2015
We did not book this excursion through our cruise line. We booked it directly with Misty Fijords Air before the cruise because they had such a great rating. We got off the ship and followed instructions where they picked us up. It was the most fantastic thing we did on our trip. Worth every, single, penny.
Written February 14, 2015
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.